1. Arizona Honda

1. Arizona Honda

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Snowflake, AZ

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Arizona Honda

2.6 (10 reviews)
Open • 8:00 am - 6:00 pm

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4 months ago

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5 years ago

I highly recommend Scotty Gouker in parts and service. Knowledgeable and friendly. Really enjoy the service we receive everytime.

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Show Low Ford, Inc.

Show Low Ford, Inc.

2.7
(51 reviews)

They have the most terrible Management specifically the Service Manager. Customer service isn't the…read moregreatest either. So my husband bought a F350 duly truck and you would think they would take care of him on the scheduled maintenance days. Anyways we had to drive down to Winslow to get good service, over there we heard that Winslow already have like 10 customers from Showlow that's how bad Showlow Ford is. And becareful what extra warranty they sell you it's not Ford warranty, and that Zeirech warranty is no good. Good Luck!

The owner Guy Hatch and their Finance Mgr. Mark do not operate in good faith. I bought a bumper to…read morebumper warranty from Mark but when I had problems with the front hubs I had to pay out over $600.00 for the repair. When I contacted Mark he said that wasn't right and he would check into it. I had to call him back a week and a half later and he advised he had just talked with the warranty co. and they advised when a part goes out and causes other parts to fail only the original part is covered and there was nothing he could do. I then emailed Guy Hatch explaining that his finance Mgr. had sold me a warranty that he himself did not understand and I felt they should take care of it. Hatch never answered so I sent the same email as a second request. I did rec. and answer saying he tried to call me three times but could not get me and wanted to know what I expected him to do. In my third email I advised I had rec'd no calls or voice messages from him but what I hoped he would do is realize that I was sold a bumper to bumper warranty by Mark and that Mark had admitted he did not know the warranty worked that way. I further added that having had my own business for years and sold extended warranties I had never heard of a clause saying if one part fails and causes other parts to fail only the original part is covered. I explained to him that I felt it was in the best interest of his business to do the right thing. That was weeks ago and I have not heard back from him. I gave them 2 stars as they have some good people there but Guy and Mark aren't two of them. I won't be doing anymore business with them.

Tate's Auto Center- Winslow

Tate's Auto Center- Winslow

3.0
(2 reviews)

We found the parts manager visiting a friend when our car wouldn't start. He arranged a tow, a…read moredrive and to fix the starter in two hours! AND they washed the car!! We are impressed, grateful and on the road again!!

They do not stand behind their work, and will rip you off if you are from out of town and in a jam…read more On June 29th, in the middle of a four thousand mile, cross country road trip with my family, my car started acting up. it began to sputter and surge, and felt like it had a cylinder that was not firing. I limped into this dealership, and explained the symptoms to the service adviser. I was informed that their best, and most senior mechanic would be assigned to repair the vehicle. After several hours of troubleshooting, I was advised that I needed a set of spark plugs, a rotor, and possibly a coil to remedy the problem. I agreed to the repair and advised them that since the coil was suspected and old,they should replace that too. I paid this dealership $386.00 for spark plugs, a rotor, coil and labor, and went hapilly on my way. I hit it off with the guys at the dealership, and we talked alot about camping in the area. After approximately 260 miles (4 hours of driving) the problem returned. it was 11 pm, and I was forced to pull over and rent a room in Needles, Ca. Tate Auto Center was closed (understandibly, due to late hours.) The next day I called and spoke with the service advisor at this dealership, Sastamo, and advised him of the problem. He stated that he would relay the information to the Service Manager, Jack. I was then advised that there was "really nothing we can do, if you want to bring it back, we can look at it again." I was 260 miles away, and to tow it back to their dealership would have cost me approximately $600. I was stranded. I had to call a family member In Fontana to pick us up and had the car towed 80 miles to his house I would have settled for the following fair resoloutions: 1. a partial refund, pay for parts only, not labor, since they didnt fix the problem. 2. tow it back to their dealership, at their expense, for further troubleshooting. 3. have me take it to a dealership close to where I was stranded, and have Tate pay for the repair, if they suspected that I was just trying to scam them and get free repair. I am a proud Veteran, I dont make alot of money and am a hard working productive member of my community. I am an honest Yelper, and do many reviews. Tate Auto Center scammed me out of nearly $400. UPDATE-the problem turned out to be a seized distributer cap center electrode. Its the one a spring loaded center. the engine would heat up, the electrode would seize, and the rotor would loose electrical contact with the distributer cap, causing a misfire. The master mechanic should have caught this when he replaced the rotor, looking as to why the rotor was chewed up.

Arizona Honda - car_dealers - Updated July 2026

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