Do not bring your loved ones to this facility. My parents have been here for a year and a half and…read morehere is what they have experienced: * The quote for services was written on a blank piece of paper. These were the services agreed to prior to moving in. After moving in, these prices changed. * Services not asked for were added without my parents' knowledge, leading the facility to charge more than $18,000 extra over the space of 4 months. This was only resolved through months of communication with the Brookdale management. To this day, the billing is not standardized, itemized, or consistent. * The food that is served is substandard. Think about high school cafeteria food. Some meals were not delivered, causing my father to have to order out. A large percentage of the breakfast meals were delivered without toast. Missing items per the order submitted is a regular occurrence. * The cleaning of the apartment is supposed to take place weekly. Sometimes weeks have gone by without a cleaner coming to the apartment. Cockroaches have been seen inside the apartment. * The care of my mother who is bedridden is supposed to be completed by 2 caregivers as per the contract. This has rarely been the case. This is my personal observation by my weekly visits on Sunday mornings. 90% of the time, there is only one caregiver, forcing my father who can barely stand to help. This puts both of my parents in jeopardy. As a side note, the caregivers that come to my parents' apartment are great with them, giving them the best care they can though in many instances are untrained and have had to be shown how to care for my mother by my sisters. By the words of the caregivers themselves, they are constantly shorthanded. Look elsewhere!

I have seen first hand how great the staff is at Brookdale. They have people there that have…read moreworked there for many years and it's almost like one big family. My mother will be visiting soon and hopefully she will want to stay there. It really is a great place.

I am in my early 50s and I stayed at this place from March for a whole month until April and honest…read moreto God I was terrified, but it was the BEST experience! I WOULD RECOMMEND PHX Mountain to anyone! The care is TOP NOTCH! I'm on the younger side (For once) to be in a Skilled nursing home! I took care of my father and mother before they passed so I know nursing homes ALL OVER PHOENIX AREA including Tempe, Chandler, Mesa, P.V., I know how scary and terrifying some of these places are! That is not the case for Phoenix Mountain on Tatum. The nurses like nurse Barry and nurse. Tristan are amazing. I can't say enough great things. The rooms were clean. The food was fantastic. OK there was a couple days a couple meals are weird, however, 90% of the time the food was phenomenal! When I was there, they had a fantastic chef! The physical therapy team outstanding, the nurses aids or the CNA's down to the housekeeping crew we're incredible. They kept that place immaculate. Although the nurses are overworked, they need a raise and they need to have a one nurse per hallway!!!!! then it will run so much smoother for the nurses. The nurses worked their buns off! and I am so appreciative of that and I am so grateful! I cannot tell you how pleasantly surprised I was of how great this place was!, the people that lived there and that were in my same situation were awesome. My room was lovely. I overlooked a fountain and had lots of sunlight and I had my own bathroom. My roommate was incredible Patricia. She's a 93-year-old blind woman who is the most interesting person. She was awesome, again the place was fantastically clean! It looks a little old older, but it makes up for everything of how great the nurses are and the care is, it was great. The food was great. They even have an area outside where they had a big barbecue and we had hamburgers and hotdog for everyone and they have tons and tons of activities. If that's what your people are into, they had games they had workouts. It was incredible. I can't say enough good things and I'm only in my 50s and I was so surprised but so grateful! I also did have a loved one who stayed there and she had a good experience there too!, so take it from me, I was just there the last day of February 2026 for an entire month until April and I cannot say enough good things about this place! Hit me up if you need more info. Hats off to Phoenix Mountain post acute on Tatum and Thunderbird fantastic! Kind Regards Rosy Slater 714-910-1943

I worked at Phoenix Mountain Post Acute as a CNA, and unfortunately my experience there was very…read morediscouraging. The facility is constantly short staffed, which makes it extremely difficult to provide residents with the quality of care they deserve. With so few CNAs on the floor, call lights would often go unanswered, residents were left waiting for long periods, and basic care like hygiene and toileting was sometimes delayed. Many of us CNAs voiced our concerns, filed complaints, and even reported the building to the state in hopes of bringing positive change. Instead of addressing the issues, several staff members who spoke up were terminated. It felt like management, corporate, and even some of the nursing staff were more focused on protecting themselves than supporting the caregivers or prioritizing resident safety. There are good caregivers who truly care about the residents, but the system in place does not support them. The turnover rate is high, new hires often don't receive proper training, and the overall culture makes it hard to provide the compassionate care that families expect and residents need. Until major improvements are made in staffing, management, and overall accountability, I cannot recommend this facility as a safe workplace or as a place for loved ones to receive care.

I met personally with Chelsea, who is so very nice. The caregivers were helpful, and they will…read moresend you a scheduled discussed in advance, so there are no surprises. The only thing I had not paid enough attention to was the additional add on fee for using a credit card to pay for the billing, which arrives within a week's time period. They did credit the amount charged thru my credit card I had written down on the application form, and allowed me to make an electronic transfer payment thru my Global Credit Union Account. All is well! S Burnstin

Working with Jennifer has been great. She truly cares and goes out of her way to help. Excellent…read morecommunication. So grateful. Thank you.

Amazing personal care!! The director of the company is Eric Kaye and he is always making sure both…read morethe client and their caregiver are taken care of no matter what!

As a home health OT, I often run into the Connections Caregivers. I am delighted to say how…read morecompetent, kind and professional they are. Eric and Denise do a great job training their caregivers and staying involved in every case. The clients always tell me how comfortable they feel in their care. I have complete confidence in the Connections Team and highly recommend them to anyone who needs quality care services in their own home. And they love pets too!

Took the CNA course and it was very helpful. Had no hesitation about passing the state board test…read more Rosemarie, the CNA Instructor is amazing and will enrich you with all of her knowledge and skills in the Nursing field. She will take her time explaining every detail you will need in your CNA career and will ensure that you understand the material and prepare you for the state board test. 100% would recommend coming to this school!

This agency is very professional, prior to this agency my mom was with another home health that was…read morea very bad experience for all of us , when we switch our services to Arizona home health we experienced very caring and professional care it was like day and night the nurse Phyllis was very knowledgeable she had lots of patience with my mom she took care of her like she was part of our family. there were days that the nurse had to come in the middle of the night if we had an issue, I would definitely recommend this agency to anyone that needs home health services

The in home care givers are amazing very kind, skilled and caring. They really make me feel…read morecomfortable leaving my elderly parent in their care. My parent loves the help and the staff is very experienced. If you are looking for a company to care for your loved ones in the comfort of their own home look no further than Odella.

From the owner: At Odella Home Care Services, we provide reliable high quality Home Care designed to support…read moreindividuals in the comfort of their homes. Our dedicated caregivers offer personalized non-medical assistance, including daily living support, respite care, companionship, and household assistance. We understand that every individual has unique needs, which is why we focus on flexible care plans that fit different lifestyles. Weather short-term or long-term, our goal is to promote independence, comfort, and well-being with a team that truly cares. Available 24/7 on call, We proudly serve Phoenix and surrounding areas with professionalism and commitment to excellence. Let us bring Your Home, Our Heartfelt Care to life.

Look further, the level of care and compassion was terrible. There caregivers had no respect for…read morethe level of discomfort my mom was in. One foot out of the door as soon they arrived, didnt even finish the job. Literally left my mom without putting on adult diapers. I Had to bring IN HOSPICE nurse to do the job correctly Moms was terminal with cancer, I hired this Agency. Don't make the same mistake. Nurses with no compassion, siblings hanging out in there car in my driveway (a Stranger hanging out in my drive way)

Ralph, Dan & Brooke continue to deliver exceptional care to seniors in need of help with activities…read moreof daily living! Home care is about maintaining a loved one's quality of life and supporting their independence in their home. We have many clients that hire them for both short respite stays as well as continuous around-the-clock care. No matter how much care your loved one needs, Homewatch Caregivers will provide the quality, professional care you're looking for. Give them a call - you won't be disappointed!

Jesus, the nurse who has assisted, has been amazing. Top notch. The company however, is awful. They…read moredo not return calls or assist with the medical concerns we hired them for. The only time we can get help is when Jesus is available, otherwise they either ignore us completely, or respond telling us to deal with it, basically. Would not recommend. Exceptionally poor customer service and they do not preform the job they are paid to do.

The initial call I received from Sara at Centerwell to inform me of the in-home services was great!…read moreSara was very thorough and knowledgeable with the information she provided. I received a call from the Nurse (Joyce) to schedule my first appointment. Joyce showed up a little later than scheduled. I did not hear back from Joyce for a second appointment, however another nurse (Janet) contacted me, but I no longer felt I needed to see a nurse during week #2 since I was already seeing my primary doctor. Karla, the in-home OT contacted me in week #2. I saw her once, because we both decided I no longer needed OT. My PT Stasia visited three times. She was very prompt when scheduling appointments, and always showed up minutes before the scheduled time. Stasia is the perfect in-home PT for any patient as she is very knowledgeable and caring. I am grateful for having Stasia for my PT, and I highly recommend if you get the opportunity to use Centerwell Home Health for your in-home services, ask for PT Stasia- you won't regret it. I rated 4/5 mainly because of the awesome service I received from Stasia. Kudos to her, and thank you Centerwell Home Health.

The absolute best IV and wellness spa in the area. They have an amazing variety of treatment…read moreoptions. Originally started going here for iron infusions (which can be difficult to find outside a clinic setting) and Kirk and the team made me feel comfortable with this new treatment and walked me through every step of the way. They are warm, friendly and knowledge. The environment is peaceful and relaxing, all the patrons are respectful and polite. Everything is clean, sterile and cozy. Can't recommend the team enough for their care, concern and attention to detail. Their prices are unmatched and the value of service is innumerable.

Been to this place two times now. The people who work there are always very nice and accommodating…read more Both times I went I felt results within an hour of leaving. Got the Meyers Elite and it works! I love it and will be back.

We spent a great deal of time here in the past few months. My dad was sent here for hospice care…read more He had Alzheimer's. For the most part the staff was amazing. He was frequently called the cutest old man and told he had a great smile from multiple staff. There were wait times for certain treatments, but the staff was busy. The treatment was great, but what impressed me more was how my mom was treated. The job of the staff is to take care of my dad. But they were so incredibly caring towards my mom and family. Big shout out to Alexia. She comforted my mom all the time with words and hugs. When he passed, so many staff went out their way to hug my mom. Not generic "sorry for loss," but with love and tears in their eyes too. They took a horrible time for our family, made it just a little bit easier knowing we could trust them with my precious dad's care.

Unfortunately due to limited choice of providers due to insurance and the hospital pushing to…read moredischarge a very dear friend of mine, I worked together with my friends son whom due his medical conditions was overwhelmed with this task. Ridgecrest was the best if the worse. Of course when we went to check out the place they promised the sun, the stars and the moon. Upon transferring my friend there it took them 2 weeks before they even started physical therapy in the mean time the clock is ticking on her benefits. The food was barely palatable. Canned vegetables, over processed meats and delivered cold to boot. Tell me how can you make scrambled eggs taste bad? They managed. Their physical therapist are the only bright and shinning area in this place. Kudos to them. Nursing staff is rude, inconsiderate, lack an ounce of compassion, care or concern. To sum it up, I wouldn't send my worst enemy there.