Passed by here a few times and decided to stop in. Chris was super uber knowledgable and Schooled…read moreme on aspects of home theaters I've never even heard of! He gave me a smoking deal and I even haggled a little with him. I'm so glad I left Best Buy and stopped in here, fast, personal service with a super knowledgable staff, I'll be picking up all my home theatre gear from now on, SUCK IT BEST BUY!!!!

I contacted HDTV City because they are an authorized KEF dealer. I was looking for a pair of KEF…read moreM500 headphones that had just been released. Chris answered the phone, I told him what I was looking for and that they seem to be hard to find even online. Chris basically tells me if they're out there he'll find them and he'll beat any price I find; in store or online. He calls me back the same day, tells me he's located the headphones and offered me a very competitive price. Even Amazon was only at "pre-order only" at this time. I didn't take Chris up on his offer immediately. Because no one has these headphones on display to try, I didn't know how they'd feel or sound. Professional reviews raved about them, but I wanted to see more real world reviews. I was debating if I should just take the plunge and just buy them; and be one of the real world guinea pigs. A week passes and a few people on online forums took the plunge and tested them out. With even more great reviews, I contacted Chris and told him I wanted them. Chris placed the order for me and the transaction was fast and easy. There are a few vendors online now that have them in stock and ready to ship, but I chose to order from Chris still. I appreciated his no nonsense customer service right off the bat. He is also really friendly and laid back. Also I get to support a local business. There's no high pressure sales even after he shows you he'll beat any price out there. If you're looking for those hard to find items or higher end items that Walmart, Costco, Bestbuy etc. don't carry, go find Chris. Even if you're not an electronic geek looking to spend thousands on a TV or thousands on speakers, Chris carries and can order a wide range of products. He even advertises in front of his store that he'll beat Bestbuy, so why not give him a try.

Make appointment have my phone fixed. Minimal wait time, and even though the issue was past their…read moreabilities it was still very helpful. It is very cold in the store, which is great for the summer heat. Just keep that in mind if you have an appointment and you run cold like I do you're gonna need a jacket.

Customer service is bad...and not in a good way. After buying an obvious "lemon" computer, Best…read moreBuy failed to work effectively with their supplier (Dell) to correct the problem. After raising the issue with the local store manager, the manager refused to provide a useful remedy...saying the unit should be sent back to Dell for a third time. Zero accountability for making things right for customers. Awful!!!!

So glad we gave our business to a local! Couldn't rave more about these guys!…read more Responsive to my request for a quote! Precise quote when it was all said and done Professional and fast service These guys were punctual, started the job right away and before we knew it, our two tvs were done! Talked to us the entire way, letting us know how everything worked. At the end, asked if we were happy and content. Super friendly and professional! Don't waste your time with the Geek Squad and support local!

No one really followed through for me here in terms of getting replacement surveillance system…read morereinstalled. But Dana always sounded concerned in the moment. Ultimately, viewer, you must decide for yourself. But here, he's asked to demonstrate competency by viewing damaged system followed by proposing another as example of "fair replacement value" for insurance claim. As it turns out, he just petered out, though without coming forward to say so. My main reason for contact followed 85743 location, my 'hood. But this zip did not contain anyone capable of following through, and it is a freak show, I'm just saying folks. Plain freaky, hands down.

I hired ESM after contacting many other companies. There prices are slightly higher then there…read morecompetitors. After meeting with Joe Lalli and doing a site survey of my security needs i realized ESM has more experience and offers better solutions. After i reviewed all the bids i chose to have ESM do my video install. Daniel the service manager was on site to insure my system was installed properly, he spent extra long time training me and my husband on the system. ESM is very professional ,I could not of asked for more.

From the owner: Security Cameras, and business camera security systems. Installation and Service of security…read morecameras and Video Surveillance.

I just moved here from CA. I called and left a detailed message of my current issue. I got a call…read moreback within 10 minutes. During the conversation and going over my issues I realized I'm behind on the times on home audio repair shops and how long it's been over. But the gentleman was willing to answer several questions I had. A suggestion was given on how I could solve my issue and with that suggestion it worked. Thank you very much for the time and suggestion. The value of that is huge to me.

Eligible, punctual, and efficient. Fixed our problem, and provided tutorial on how to work the…read moresystem.

It has been very frustrating working with them. They did some work for me and it's never been…read moreright. They've been back and it still isn't right. Now after 5 calls, I can't seem to get them to come back. I am very disappointed. I've paid them quite a bit of money for something that still is not correct.

I have found that they are not the best price on town. I recently had them give me a quote for my…read morehome. Install of speakers and receiver. They were over 400.00 more then another local mom and pop shop (hdtvcity) . Sorry for the bad review but maybe work on your customer service alittle more.maybe be a little more flexible when the customer says they are shopping around?

Good prices and solid gaming selections. Amazing service…read more You must visit this pawn shop. I dont really see much coming here but check it out if youre by the area

Literally the shittiest pawn shop I've ever pawned at. I've pawned a lot of items in my life and…read morealways pull them out of pawn. Decided to try this store and was lowballed to an insane degree. I was hard pressed for cash so i accepted. The guy at the counter said it would be $85 (from a $75 pawn) to pull out in the first month. Came back 5 days after pawning and they told me it was $115 to get out. I left my pawn sheet at home but told them that was the price they listed if I cash it out after the 2 month mark. Response was "well you can't prove it because you didn't bring your slip." Total asshole move, but i come back with the slip and get ready to pay it before they mention they only take cash (which was never mentioned at the time of pawn). Then they said I could use their atm ($5 fee) to get cash out. I NEVER go through the trouble of writing reviews, but these guys are just scammer level people and they were so awful that I felt compelled to write something. Stay far far away from these scumbags. Without question the worst pawn shop I've ever been to. Ghetto as fuck.

Associates don't know their own promotions on devices. They just want to sell you random things you…read moredon't need and try to push you even if you say no. Make sure you watch what they are adding/ removing on your account because apparently they don't know what they're doing. And when you go in the store to fix their mistake, you get charged hundreds of dollars on future bills. Customer service line is atrocious. I called multiple times, the first guy was terrible and put me on hold and did not look up my account. I had to tell him several times what my credentials were. In store associates need better training. They don't know what they're talking about and will give you the green light and promises of discounts but when you follow up with them later they will act like they didn't tell you that discount would apply. Retrain them or replace them at this point.

very nice place, a very nice and beautiful lady, middle aged, early 40s or something was extremely…read morenice and helpful. Love her

Mark You mention…read morestriving to provide great service. In my view, great service means going above and beyond -- even in what may seem like the smallest details. That is often what separates a good business from one that truly stands out. A seven-day guarantee may work in theory, but for small business owners like myself, flexibility matters. I operate a transportation service, and my schedule doesn't always allow me to address technical issues within such a narrow window. A 30-day guarantee would reflect an understanding of real-world business pressures and remove unnecessary strain. Although the payment for Greg's services was refunded, that wasn't the outcome I was looking for. I wasn't seeking my money back -- I simply wanted the work completed properly and brought to a clear, final resolution. As it stands today, the matter still feels unfinished. One part that was honestly disconcerting for me is that I've had a very good relationship with your company for nearly 20 years -- essentially since you first started. I remember when you were working out of your living room, and I've genuinely been glad to see how the business has grown over time. What caught me off guard was that the young lady I spoke with had no awareness of who I was or the history I've had with Geeks2You. After hanging up, I felt less like a long-standing client and more like just another name in the system. Loyalty and history matter -- especially in small business relationships. I've valued supporting your company over the years, and I hope that kind of long-term connection still means something on your end as well.

Had Kevin put to fix a WiFi issue: he spent time making sure everything was in perfect order and…read morealso enhanced our TV He seemed very motivated to do all the rights things !!' Highly recommended these guys

Tom Hancock was very responsive and resolved my computer issues today in just over an hour…read moreremotely. He was willing to drive outside of Tucson to my home office but was able to resolve the issues remotely. I highly recommend Tom and Saguaro Data Systems.

I have used Saguaro Data Systems a couple of times now and finally decided to leave a review. I…read morewas searching for a reliable and reasonable service to use to help me with my PC issues, which occasionally pop up. Well an issue popped up and I called Tom. He was able to remote into my system solve an issue I was having with my printer. I switched to panoramic Wi-Fi and the issues began. I loved his calm demeanor and how he related to me at my level without using computer jargon which can have a tendency to confuse. I would recommend this company to anybody needing help with computer issues.