I had such a negative experience at Community Animal Hospital - between the price gauging,…read morereceiving curses on instagram from their underpaid staff, ignorance of Dr. Redden who told me he had no idea what kind of food to give a cat for kidney disease and told me to perform primary research after verbally abusing me (I was told this is his usual demeanor), I was apprehensive with this animal hospital. Talk about a new world! For the first time, my cat wasn't feral in the foyer or with any of the vets and staff at Rhinebeck Animal Hospital. The level of caring, compassion, knowledge, and experience by every one of the staff at Rhinebeck Animal Hospital is stellar. I realized what a sh*tshow Community Animal Hospital is in comparison! Customarily, my cat has to be sedated and contrary to Community Animal Hospital, it didn't take 1-2 days but 1-2 hours to recover. There's a lot more, especially paying 67% less on fees - the estimates were right on target unlike Community Animal Hospital which changes estimates on a whim. Most importantly, I was informed that my cat's lab work revealed a reversal of his kidney disease in the one year since he's been a patient at Rhinebeck Animal Hospital. That's not only a miracle, but a testimony to them!

I used to swear by Rhinebeck Animal Hospital, but it feels like they've become overwhelmed by the…read morevolume of pets they're seeing lately. The reception staff has noticeably become less friendly, and I've been waiting nearly two weeks for an important return call--with no response. Unfortunately, I've decided to move to a different vet. If you're considering this as your primary veterinary clinic, I'd urge you to factor in the long wait times (even during emergencies) and the inconsistent level of service. While many of the vets are excellent, not all are, and the overall experience has left me very disappointed.

Remarkably responsive staff and veterinary professionals. Very grateful for the quick scheduling…read morewhen my cat was clearly unwell and in need of attention. As I had feared, loving and caring for our creature relatives is pricey. But the professionalism was notable. Impressed by their immediate care and clarity about processes.

I never have to wait longer than 5 waiting room and the Veterinarian and techs get along with my…read moredogs very well. My dogs are always excited to see them. The Doctors are genuine animal lovers.

Sunday my 5-year-old dog started feeling sick, that night she was just laying around she thew up a…read morelittle nothing bad. Monday morning around 730 am she vomited blood and was very lethargic we waited till our vet of fourteen years to opened up at 8am I told them our 5-year-old dog Lexi was sick. I called them and told them she threw up blood. And wasn't responding to anything Lexi was sick and was very lethargic they told me I couldn't bring her in till 11am I told them she needs help now I live 2 minutes from their office They said sorry they had no appointment for her till 11am. My husband told me to hang up we were wasting our time arguing with them We called another vet in Highland, and they told us to bring her right in they will call a doctor to come in early. But we just got to the vet my baby passed away. These people are horrible they have no compassion at all, and they were Lexi vet for 5 years Maybe if I was able to get her help in time, she would still be here I feel horrible I couldn't get her help in time. And then Valley Veterinary Hospital had the nerve to send me a Sympathy Card,

Dr. Lasko, I can not thank you enough. I brought a sick cat…read moreto you that I rescued about three years ago. He had kidney failure. You were amazing all the way, keeping me informed down to choosing the right food for him. You took time to look around at different prescription foods to choose the right one and the best place to buy and cost. You were aways thorough in your exams and made sure I understood where Romeo health was at when the exam was over. I did not expect him to live but he had a few years added on to his life. Everyone was compassionate at Romeo's end time making sure I was ready when I made the final decision. When I walk into Valley Vet, everyone knew Romeo and my other pets. I felt like I was going to my children's doctor. Thank you for your compassion to me and my pets.

Our Pup had a torn ACL and had to get her Menicus removed.. She's almost 12 years old and was…read morewalking without a lip within 4 weeks! Dr MacNamara is amazing.. I wish he could work on my knees.. Highly recommended

Finding Dr. McNamara was a blessing. I wanted the best of the best for my dog, and he got it! My…read moredog Kane needed TPLO surgery and he got the best care possible at Hudson Highlands. Dr. McNamara eased all my worries and I fully trusted him which made the whole process so much better. My dog successfully completed his surgery and we can't wait for him to get back to his normal self this summer :) Thankful is an understatement. The whole team is amazing.

First they make you pay a $75 fee up front which I will not get back. I called to have the cats…read moreseen so I could get them medicine so they could comfortably travel in our car during the holiday season which was just a few days away. I got there and was confronted immediately because I just walked in. I wasn't told to wait outside and call because they have a dog who would attack my cats, so it seemed rude. I went into a room to wait and I overheard two women talking about my visit there. The vet was speaking in a very condescending tone saying my cats needed liver & kidney function tests and she wouldn't just hand medicine over to me. She hadn't even met me or the cats yet but her tone was extremely rude. I didn't stay. They shamed me because I didn't have their vet records with me and pretty much called me a liar when I told them they had their last rabies shots in 2021. I even said if they needed another shot, that was fine. I called for a specific need and they weren't going to do that without driving up the fees they were going to charge me and I still wasn't going to get the medication to help ease the cats experience in our car. Worst part was my car is in the shop and I needed to rent a car to get them to the appointment. So all told I spent close to $300 between their upfront fee and car rental and this doctor couldn't care less. Don't go here. They are rude and don't care about helping you in Any way at all.

I originally loved this place but after yesterday I will never be back and will recommend no one go…read morethere. I was singing their praises and now will never be back. My appointment was at 11:30. I arrived at 11:25 and called to let them know I knew I was early but checking in. They said they would get me in at my appointment time. Okay, cool. My cat doesn't travel well and they know that as I'd told them before but they hadn't given me any help with it. At 11:37 I called again to see if we could get her in as she was panting and even out of her carrier I couldn't calm her. I was told they were running behind and would get to me shortly. I waited until 11:45, when I called again and was greeted with an attitude upon telling them who I was. I explained I would like to reschedule as we had been waiting so long and my cat was not doing well. The vet, who shouldn't be answering phones or even dealing with people, had an attitude and told me they would get to me when they get to me and if I reschedule, I'd have to pay a cancelation fee. I told her that if I hadn't been waiting over 15 minutes I wouldn't be leaving and hung up. This is the email I got from them and proof of my call logs. Do not go to these people, the Dr is terrible. I was told by my vet tech professor to not go into this line of work if you don't like both people and animals. It's time to retire.

I recently adopted a special needs cat from the Ulster County SPCA. I was told he had a chronic…read morecondition of dermatitis. They said he sometimes marks out of the box & is very vocal. This was actually bc he had an unidentified bladder infection & was screaming/ crying in pain; that Hyde Park Animal Hopsital helped to promptly diagnose and save Loki's life! One night he started chewing on a plastic bag & I was terrified he injested some plastic. The next morning he began projectile vomiting & had been peeing everywhere. My cat is very anxious & sensitive to car rides or turbulence so my fear of having to drive 25 min to my usual vet seemed daring. Thankfully I found Hyde Park Animal Hospital and they are 6 minutes from me! I called immediately & was crying, frantic, & panicking I could hardly get out what I needed to say. The receptionist was so kind & told me to bring him right away. I rushed Loki there & they saw me promptly. The waiting room was extremely clean, brightly lit, & cheerful. Not that it really mattered in a frantic situation but it was nice. The vet tech was so nice & Loki was really afraid but seeemd to feel safe with her & hid in her jacket. This made me feel confident in the staff. The doctor did some blood work & an external exam but didn't find that he had injested anything. His bloodwork did identify that he had a HORRIBLE infection & was close to not making it! I was SO grateful they looked into this & found this out otherwise he wouldn't still be here! The only thing I didn't really appreciate was that the bill was astronomical (which I can understand bc procedures/ costs are typically very expensive) but the staff nor vet informed me of these costs BEFORE they administered the tests. It cost me upward of $1,000 but luckily my sister was able to help. They do work with you & have split payments which is helpful. I would have still moved forward with the suggested treatment despite the cost, but it would have been nice to know before they did them/ what that cost woukd look like. The Dr gave him an anti nausea shot + antibiotic shot just in case but had me do a urinalysis which identified a life threatening bladder infection a few hours later. I appreciated the quick lab process/ the prompt follow up call thet provided. Again, very kind & patient. It was after hours but the Dr called me personally as he was on the road & still gave me direction and info. Loki is doing very well now thanks to their care and concern. A few times he has tried to eat other things or his stool didn't seem normal, or I forgot what the medication schedule was, they always treated me with dignity & like a loving pet owner not an annoying pet mom who didn't know what she was doing. They even have overnight staff fyi. Plus they are open till 7 pm on weekdays and I work till 5 pm so this is really helpful. I like that I can come pick up his supplies whenever I need to within their hrs; no appointment necessary. They always call back & just have made this terrifying experience less painful for the both of us. I know I read some conerning reviews & if I had read them before I decided to visit I probably would not have gone. Am I glad I did? YES. TEN THOUSAND TIMES YES. I've now found my permanent vet and a new piece of mind. If I have any tips I would say just ask for prices before the exam and ask to see a draft of the bill if you do those procedures; this isn't the first time it's happened at a vet before so I know it's not just here. Thank you Hyde Park Animal Hopsital for saving my baby. I thank them every time and they laugh but it's really true!

My review from October 20th 2025 has been relegated to some behind the screen area. I wanted…read morepeople to understand that there is an inherent risk bringing your animals here for anything. The mentality of the staff is to allude you into thinking they are caring and sweet. Its really all about the money. My dear pet, my dog was brought here due to his being in great pain. My engine light was on, I did not know what was wrong. So I could not risk driving to our vet across the river. He was crying in pain throughout the previous night. My vet agreed that it was time given the condition of his issues. Ark was close, so I made the dreaded appointment. With the appointment I was made to wait for 40 minutes while my nervous dog, a rescue, was getting triggered by being in an unfamiliar place. He was becoming increasingly nervous. By the time we were admitted into the exam room. He was very churned up. I told the assistant that he was very nervous. She did not seem to understand why I was telling her this, the vet came in, not the vet I was told I would be seeing( an older woman) but a young woman. A very young woman. I told her my dog was very agitated, and she said she had the sedative with her, at which point she injected him in the spine from a standing position arching overhead. It seemed she was afraid of the animal and did the injection INTO THE SPINE. I would have thought she would be careful given the location but maybe not, given it was a euthanasia. Almost immediately my dog staggered, fell and began to thrash on the floor while crying. I am on the floor holding him so he does not smash his head, she is nowhere to be found. I am holding my poor boy, and FINALLY she shows up, and announcing the dog is having a bad reaction to the drug. She states she is going to get propofol. She comes in injects him in a vein in his inner thigh, and he begins to scream so loud I thought I would have a heart attack. She leaves again, I am going through hell with my poor boy who is being tortured to his death, not peacefully transitioned which is what we are there to accomplish. She comes back with the euthanasia drug and pushes it into the same vein as the propofol. He cries out, he is yelping, several minutes later he expires. Dr, LaMerta(sp)? announces, "he's gone". I was spent and traumatized. She completely botched his procedure. Propofol is not a reversal drug, which I was told should have been the direction she needed to go but she clearly did not know what to do. Her, choices were amateur. Beware of this place they are not who they would like you to believe.

He's over priced and non caring with an aweful bedside manner. Lots of attituted from this one.read more

Polite, compassionate, fair, reasonable, friendly, attentive, reasonable prices, they offer you all…read moreof the options and have never taken advantage. All the best and none of the BS. So good, my dog loves visiting his vet.

Our cat got into a fight and wound up with a cut on the side of his nose. It turned into a very…read moreswollen abscess and within an afternoon one of his eyes was almost completely covered by the swelling. Our daughter had the car, so I called Dr. Barbara MacMullan and she came over after she was done working her day job, at a local Vet's office. For $50 she did a full exam, weighed our cat, clipped his nails, examined his ears, eyes and mouth and talked to us at length about the options. We didn't want to lance the abscess because it was so close to the eye, so she prescribed amoxicillin. Two days later our cat was on the mend. We didn't have to take him anywhere! No stress. And a $10 savings from going to the Vet. A Vet who makes house calls is great. A Vet who makes thorough house calls and follows up is amazing. And Dr. MacMullan definitely falls into the latter category. :)

From the owner: Dr. MacMullen is dedicated to providing compassionate, high quality veterinary care to any of your…read moreDogs and Cats family members.With the same professional standards as a standard practice, Dr. MacMullen will assess and meet your pet's individual medical needs in the convenience of your home. Serving all of Ulster County in New York, my concierge services enable regular, routine veterinary care without the hassle and stress of putting your loved one into a carrier or just a car. I provide both convenience and comfort by coming to your house. Travel stress is a thing of the past. I provide compassionate in-home euthanasia.

Since the practice was taken over by new veterinarians it has gone completely downhill. My dog has…read morebeen having issues with eating and has lost significant weight. I have been attempting to contact them for days leaving voicemails and texting them without a response. I am going to have to take my dog to another vet for an emergency visit due to the lack of response. The unprofessionalism is outrageous. I also had my other dog's tumors removed and during a follow up appointment they one of the stitches and accidentally left them on.

This vet is an absolute SCAM. Do NOT bring your pet to this so called "vet" if you're looking for…read moreone! First of all, they will scam you into services your pet does not need. Following the doctors initial exam, he will leave the room, send in a vet assistant a half hour later with an itemized bill for a host of services and labs you do not need and did not come for. THEN they will negotiate the price for you as the vet assistant leaves and comes back to the room several times to negotiate down with the doctor. The process is hours long and painful. As if that's not bad enough, I was denied a copy of my pets prescription for food that he was prescribed BY THEM and was all out of - because they wanted him back in for another visit before they would give me a copy of the prescription!! And I told them he was out of food and needed it! Unreal. What if he gets sick? They do NOT care about your pets and exist solely to make money off of you! Be warned. I have reported this vet and will be following up.