I wanted to take a moment to express my sincere thanks to John, Wayne, and Chris at Sensible Auto…read morefor the exceptional service I received when I bought my SUV. Even though when buying a used car "as is" and you folks being under no obligation to repair any mechanical issues, you willingly did and fixed the compressor for me at your cost. In an Industry where customer satisfaction can sometimes take a backseat, your professionalism, honesty, and kindness really stood out. I'm extremely grateful for the integrity you showed throughout the entire process. It's rare to find a dealership that puts the customer first in such a thoughtful way, I will definitely recommend you guys to all my friends looking to purchase a car/SUV. You've earned a loyal customer and I'll be back next time I need a car. Sincerely, Dee Holcomb

It would be a good idea to have a mechanic come with you to check out vehicle you are looking to…read morebuy. Had t replace catalytic converter. Had a mechanic inspect the Kia and that was the only problem. However it cost another $1800 to replace the converter.

I regularly drive 17/92 past the street where this small dealer has been located since 2007, and…read morereally haven't paid much attention even though I could read the "goodcars4goodpeople" sign from my car. Little did I know that I would be referred recently to this small retail dealer when my son's SUV was totaled in a multiple car crash (my son was shaken but okay). When my son identified one of the cars offered online on his list of possible makes and models, we checked the hours of the dealer and realized we needed to wait until morning to check it out in person. Of course, the wait allowed us time to look in depth at the Carfax History that is provided FREE OF CHARGE!! I found that many dealers require you to purchase it. My son, brother-in-law, and I arrived right around opening time and talked with Pete, one of the managers. Pete worked quickly with the necessary paperwork and releases so we could take the desired car for a test drive. My son confirmed with my brother-in-law and me that he did want to purchase the car, and after some negotiation and arrangements, he purchased the car. In our county's current car shortage situation, a decision needed to be made sooner than later. Pete was great to work with - he knows the vehicles and history - and explained the whole purchase process and what each disclosure, agreement, and acknowledgement meant. No worries here about the "old-time" car salesman routine! I whole-heartedly recommend the dealer because of Pete and Mike, the owner, and the quality of cars. Although the inventory is smaller than a regular dealer, checking it out is worth your time.

Picked up the car we not only needed but one I love. My husband just happened to catch it out of…read morethe corner of his eye. We are so lucky and happy to have found not only this car but the wonderful dealership that helped us through the process so we could drive off the lot with our wonderful Mini Cooper country man. So glad we had great people to deal with. Very very happy with the car and the dealership https://www.andersonmotorsorlando.com/

In 2020 we bought a used car from Holler. They treated us very well. They made it so easy - no…read morehaggling, no hidden fees. They gave me a great trade-in on my car. Then, we had the idea that we needed to replace that car (which was still in good shape). We saw a number of great prices on what we wanted, but each time, we saw reviews saying that there were hidden fees. Then we remembered Holler. No hidden fees. No haggling. No arm-twisting. And good prices. So, last week, we bought another used car from them. Same open, patient treatment. They didn't offer the greatest price on the trade-in, so we went elsewhere for that. But Holler gave us a good deal, and they've really earned our confidence.

I am very sad to write this review. This is because I referred my friend due to my previous amazing…read moreoutstanding salesman (withholding the name) it all was really good until my friend was told that she lost the 941 credit for the school deal because she did not get her funds until Tuesday 8/4 when the deal ended. However, this is the fact: she was highly encouraged to go ahead and sign paperwork to hold the car until her funds could come through on Monday 8/3 but never put any money down and trusted this dealer with the information. Not being able to come in until Tuesday 8/4 due to circumstances beyond her control, they actually told her that she lost her credit for the $941.oo! Are we missing something here? She signed the paperwork on 8/1 "to hold the car" as she was told? I am posting this out of principle. RICARDO is the manager who made this decision. The paperwork is fact being signed before the school deal ended. Mr Ricardo, I hope you read this and make restitution for my friend. This occurrence is the very reason why the public do not trust car dealers, and this matter cannot get any more factual. You needed to do the right thing and honor my friend with the $941 credit as she would not have ever been there WITHOUT ME PRAISING YOUR CAR DEALERSHIP THOUGH IT WAS UNDER A DIFFERENT MANAGER LAST YEAR WHEN I BOUGHT MY OWN VEHICLE. Written with facts without emotional slandering. Thank you.

I recommend Horacio Garcia in sales at MBO Maitland. Horacio listened, offered suggestions, showed…read moreme several cars, and walked the lots with me Until I was satisfied. He was respectful and acted with integrity. If you need a new car or certified pre-owned call him 407-571-3072.

This situation has completely put a bad taste in my mouth for Mercedes-Benz; I dropped my car off…read moreJuly 30 to get my car this was on a Thursday. I was told by the advisor that my car would be fixed no later than that same Friday and he'll give me an update. Friday comes I get nothing, I call the advisor and he tells me that they ordered the key late on Friday and it should be done by Tuesday. Tuesday comes no update, then Friday comes no update again, so I call to finally get an answer that they still don't have my key prepared. 3 days later I get a update that my key is on a back order, and they don't know exactly when my key comes, it will just be sometime in September. At this point I have no vehicle and I needed transportation to get to Miami where I was working at the time. For 2-3 months I had to go from Miami to Orlando with NO VEHICLE, when I asked about a loaner they told me I qualify for a loaner because of a policy they have, but they want me to pay $1,230 for a key???? Horrible service and made this situation a huge inconvenience.

Aaliyah is amazing and saved my wife and I. I really can't thank her and the staff enough for…read morehelping so much and making what was so stressful, feel so easy! Make sure if you need an appointment for service you see her!

Due to some unexpected issues with our new vehicle, I've had to visit the Massey Service Department…read morefour times over the past three months. While the emissions problem itself has been difficult to diagnose, the service team has been outstanding. They helped us file a TAC case with GM and consistently made sure we had rental vehicles so we were never left in a bind. I've worked with Rick, Bobby, and Tammy, and each of them has delivered service well above typical dealership standards. Tammy, especially, has taken the lead on our case in keeping us updated, offering helpful recommendations, and guiding us through the process of working with GM's customer service. I highly recommend this dealership for any GM service needs. Just a heads-up: they're currently undergoing major construction, and the parking lot can be tricky to navigate. If you're unsure where to go, don't hesitate to ask the staff, they're always ready to help.

This place has a policy run by scheisters. I took in a classic car with documented original low…read moremileage. It's a one-owner car. They made me sign an affidavit saying that the mileage wasn't original. I balked and told them I wasn't doing it because it would be false and they are crooked for insisting. He told me to take my car and leave because I called him on his deceit. Now, 4 months later tgeyve gone out of business. GOOD! How'd that work out for ya?

Decided to sell my corvette, as I hadn't had time to drive it anymore. My neighbor suggested…read moreGateway and I couldn't be more pleased. It took 5 months but I put it there in November and was sure nothing would happen until spring anyway. Car was safe, secure, I didn't have to put up with the hassle of having people come to my home, marketplace etc. Got a grand less than my drop dead price, but someone has a beautiful car! Transaction was easy, just a quick signature and out the door with a check. Nick, Joel and James made the transaction easy and kept in touch during the whole process. They also have a beautiful showroom if you're looking for something special!! Kudos you guys! Thank you very much.

I'm going to make this short for now and may amend it later. I don't recall the salesman's name but…read morehe was very polite very professional and very cordial. Dexter one of the managers was also very helpful very polite very professional. The other manager, whose name I also can't all at the moment was also very polite and professional. Their business is very detailed, very well thought out and has everything that they need for an individual with troubled credit. They offer in-house insurance and in-house lending. They did accommodate my disability, and did modify their return policy to accommodate my disability. For this, I'm thankful appreciative, and they did the right thing in accordance with the ADA. The downside is that their pricing is a bit high because of who their clientele is. They also have mandatory warranty coverage. This is both good and bad. It protects their investment and your product but there's no way to opt out that's driving the cost of ownership higher. The other con is that they have a mandatory GPS tracking device that invade your privacy that you cannot opt out of. This is not only violate several privacy laws. It also violates the ADA. They violated the ADA, because I requested an accommodation for them to modify the warranty coverage to a shorter period to accommodate my disability related needs, and they failed and refused to respond as the ADA requires, in writing, demonstrating how they requested accommodation fundamentally alter the nature of their service product or activity. That is what is required, and they failed, and refused to do so. Overall, I do recommend them if you were in a situation that needs this type of service and is OK with the cons.

Credit Cars is outstanding. They warranty the car for 2 years. Yes, it is included in the price,…read morebut they sell used vehicles so it is awesome they provide you with the warranty. At the end of the day, used cars break and when yours breaks, they are there for you to get the vehicle fixed.

Dealt with Tim Sanoufi at Winter Park Auto Mall - Picked up a 2017 Dodge Ram Laramie. We've had…read morethe truck for about a month now with no issues. Tim was upfront with the vehicle's history and condition. Showed me the Carfacts without me having to ask (which included a few negatives early in the truck's life). Tim walked me through how they buy at auction and the inspections/ prep work done before they sell. It is always a risk when buying a used car. Have your mechanic check things over before buying any used vehicle. Having said that, the folks at Winter Park Auto Mall where fair, honest, and efficient in my dealings with them. I felt we made a fair deal and I would buy from them again.

bought a Kia there around 8 weeks ago. Supposed to be…read moreaccident free. had to put a new Axle in the back. 2500$ found out a bit later it was in a very bad accident and had severe frame damage. This car was bought for my 16 year old granddaughter. Saved every cent, worked hard to afford and buy it. they offered to fix it ( not fixable) they offered another car from the lot( no accident) all there cars are bought in auctions ( all cars with accidents. pls don't go there and get a car . what they did to us was fraught. we are so disappointed and frustrated. cannot even sell the car