Not sure who to give a poor rating to, Arkidian or Farmers Road Service for dispatching Arkidian. My fuel pump went out on my 2 year old Subie on Father's Day at 6:10 pm outside of Kyburz on Hwy 50. Farmers had difficulty finding a Tow Service before dispatching Arkidian. Arkidian is in Reno. At 8 pm, we were told Arkidian would pick us and the car up by 10:00 pm. Decided not to wait for the Tow Truck and had our son from Placerville pick us up and drive us home. Left keys in car and prayed for the best outcome. Car was delivered to us at 2:45 am. The driver, Chris, was a sweetheart. He was the only working that day and put in 12+ hours, so how can I be upset with him? Already vented to Farmers. Akidian? Not the best but at least car made it home. read more

Left my vehicle by the side of the road for hours and had extremely poor communication the whole time. Then just decided to bail on the job without any notice or explanation after wasting over 6 hours of our time. Give these clowns a hard-pass, they'll likely leave you on the side of the road too. read more

Waited over 2.5 hours and the truck never came. I was given the run around every time I called. Oh he's 30 minutes away, now he's 10 minutes away, oh now he's in Lake Tahoe!! Mind you I'm in Reno. Just got lied to every time I inquired. Never one updates me on anything! As far as I'm concerned they definitely don't deserve one star!!! read more

Worst service ever. I got the run around staying 118 minutes til driver arrives then 88, then 43, then 27, then another 15 and it just kept increasing with every check in. I can't imagine if I was stranded freezing on the side of the road for over 5, thankfully I was at home waiting but we'll over 5 hours is absolutely unacceptable l read more

Absolutely the crappiest tow company! Horrible customer service. Accepts tows they have no intention of responding to and leaves people stranded: DO NOT USE! read more

The clutch went out on my Subie and called my insurance company for roadside assistance and these guy were who they picked. Very happy with the service! They told me it was an hour wait and sure enough it took them an hour. Adam was very professional and was very careful with my baby! No scrapes or scratches. Thanks Adam! read more

We broke down on the side of the highway and Robert was our night and shinning armor! Not only did he get our truck off the road safe he got us to a machanic to gets us back on the road! I highly recommend these guys read more

This company and their staff have been my knights in shining armor on two occasions now. The first time I had just returned from a 10 day trip to Washington D.C. I left my car in long term parking at the airport. When I collected my luggage from baggage claim, it was almost 10pm and I was tired from a long day of travel. I go to start my car and the battery was dead! I got ahold of this company's dispatch and they sent a crew out to jump start my car within 30 minutes! Yesterday my car had an issue just as I pulled into the parking space at work. It had made a screeching noise, smoke came out from under the hood and it smelled like burnt rubber, and the check engine light came on. I was afraid to start it much less drive it. I contacted this company who towed my car to my mechanic before I was off work for the day. It made a stressful situation much less stressful to know my car was now in the process of being fixed. Definitely will use them again! read more

Absolute horrible tow company they were contracted thru my insurance for roadside assistance, driver showed up with no knowledge on how to work the truck, damaged my car told me to bad when I called the owner and told me file a claim against your own insurance or sue me and hung up the phone on me extremely unprofessional would never recommend using them. They are a low budget fly by night tow company. read more

Driver almost ran me off the road went into the opposite side of the road next to the shell on clear acre and McCarran looks like he was distracted on his phone I honked at him at flipped me and spat all over my windshield. I guess it doesn't take much to get hired on read more

The worst tow of my life. This company was called by my roadside service. They called the tow company at 6pm and I was told the ETA for the driver was 7:34pm and they would have a flatbed. When the driver showed up at 845pm (without a flatbed) he tried to hook my truck up after telling me something was broke on his truck and he wasn't sure it was going to work. Instead of calling for a flatbed he proceeded to hook up my truck and said we might make it. It was a complete nightmare from that point on. The driver was all over the road, driving between lanes and on the shoulder. He stopped about 30 times because he kept thinking my truck was falling off. He was acting me he was on a hardcore drug. We even had to stop at a gas station because he needed water but had already drank two bottles of water. It really was the worst experience I have ever had in any situation. The only good thing was the lady who answers the phone was nice. read more

Honestly this place doesn't even deserve a star. I called my insurance to have my car towed to a shop to get it fixed at 630am. I was told the tow would come in about , 60mims or less. I waited till 830am and nothing. I called the tow company and some. Crystal girl answered and I asked her for an estimated time, that I had been waited for over an hour. Then she laughs and stays quiet and I ask again, can I get an ETA on when the tow is coming? She then says, "oh our driver just got here we don't open till 8:30 or 9am. Which in google it says 24hr business, and my insurance and I made the request at 630am. So she was trying to lie. Then I asked ok how long will it take she says his leaving in 5 minutes. I said ok and we hung up. 930 comes around and I call the tow company back and ask again what's going on? Now I've been waiting for two hours at this point stranded and I need to get to work (it's supposed to be roadside assistance to help people) but they had me waiting now for more than 2 hours she says ouh I'm sorry, we got delayed because he had to stop for gas ok I understand? I mean they should have their vehicles ready to go and start working in the morning. But still it doesn't take an hour to get gas and to get to where I was I was 15mins away from their building. 1030am comes around and at this point I just called the insurance again the insurance calls them and they give him the se excuse or he just got delayed Because he went to go out gas in the tow truck! At this point I am angry and I said for 2hrs? It takes two hours to put gas!? I have been waiting since 8am now I have been waiting for more than 3hrs! And you guy gave me the gas excuse and run around for more than 2hours. I finally called my ride and cancel and left. My brother and I called later to talk to the manager and the manager became rude after I explained what had happened, and started raising his voice , my brother told him he was being very unprofessional and theanager became even more rude, and said you guys cancelled on my gas when he was on his way, he just stopped for gas and I said I waited for 3 hours!!! 3!!! It does not take 3hrs to put gas and get from point a to point b. Really bad experience. Do not waste your time really wasted my time, got to work late, laughed at me then then the manager becomes ride and raises his voice no way to run a business. read more

Arkidian Towing Services - Towing Near Me - Reno, Nevada

Driver picked me up and kept swerving to the point where other drivers on the road honked at him and they were going around him. I ask the driver if he can slow down but blamed it on the "cheap" brakes the truck had installed and the wind. Driver was more worried about his big gulp drink spilling than my truck he had hooked. Please avoid at all cost I asked if I could talk to the owner and he said "I got your owner hanging". So disrespectful! read more

Robert was very helpful, friendly and accommodating. We had to be towed over 200 miles back to the Bay Area. He found us (in a national forest at a camp) and towed us back to our house-great guy and highly recommend Arkidian Towing. read more

My car broke down on USA parkway near Reno on July 3, 2019 I live in Reno! My insurance company (Travelers) authorized to send a tow truck. The tow truck driver loaded my car onto an Arkidian Towing Services Llc flat bad in such a way that the car, while being pulled onto the flatbed came loose and my car slid backwards. The unprofessional action, although I did not know it until it arrived at my mechanic's shop, caused my car to slide back wards and completely damaged a steering part of my car and what my mechanic said makes the car impossible to drive or steer. AVOID THIS COMPANY AT ALL COSTS. When it happened the tow truck Driver said "oops what was that?" As if he did not know what happened. My car sat unrepaired while was decided if the tow company was at fault. IF responsible I had to wait while when and how much they were going to pay. WOW! My mechanic said the driver was an inexperience driver who did not even know how to load or unload my car at their shop and should not have being operating a tow truck at all. Bad on Arkidian Towing Services Llc. Read the other reviews, this is not the first time they have done the is. The review to the right tells the same story. Both about their service and about how they care about the customers. They must think that since they are paid by the insurance company it does not matter the attitude of the customer they are suppose too be serving. I did not get my car back repaired until July 18. Two weeks where the original reason I pulled over was repaired in a day. read more

Wow! Brian and Robert not only towed our RV and diagnosed the problem they brought us to a diesel station and stayed with us until we got 'er started! and got us back on the road back )o(OME and saved our trip ! We were super lucky they answered our emergency call. read more