Besides the damage to my car, and the fact that nobody ever said which yard my car was going to,…read moreand how they historically fleece their own community, or outright steal their cars. It was the ineptitude of the ladies on the phone that really inspired me to write this review. Contradicting answers, incorrect information and just unprofessional, my car wasn't towed due to impound, abandoned or otherwise. It was towed because I was in an accident, and they assumed my insurance was going to get involved and each time they sounded confused when I said otherwise. D & S Tow, you blow!! I hope that your foot forever feel like your socks are wet, that your most beloved pet comes down with leaking diarrhea, that your phone numbers are always on a list. Stub your tow, and never have hot water. Dirty ass thieves, dishonest and corrupt

I as m hoping that this will never happen again or happen to a person who is reading this…read more My fiancée was involved in a D U I , Sparks Police, pulled him over and arrested him. After they Ransacked through the car looking for contraband they had D & S Tow it to their place. The tow was 390 dollars the fuel surcharge was 129 dollars. And 53 dollars for storing my vehicle for one day . What a fuel surcharge is, is a mystery to me. Because my gas gauge was still at the same level . So grand total, to get my car back was 572 dollars. Please Don't DRINK and then DRIVE . The Service was great, so if I needed to have my car towed , I would call them .

Wow! Incredibly fast, reliable, in budget and beyond helpful in a pinch. On top of my car breaking…read moredown and needing a tow, it was extremely hot in reno plus the added bonus of being pregnant didn't help much. But both my drives Zack & Brandon were nice enough to let me sit in their trucks while they did all dirty work. They were friendly and communicative on both my tows to my destination. Not only were my drivers incredible, Mia in the office was personable remembering my name, facts about my pregnancy and showing true care/concern for my situation. I would 1000/19 recommend All Points Towing! As well as work with these three again! Thank you Mia, Zack & Brandon for such excellent care and customer service. I will continue to share my positive experience after such a sticky situation. Y'all don't skip out on All Points Towing!

I truly wish I could give you guys a higher rating than this. When I called I was already…read moredistressed because the last tow company abandoned my car at the shop, refused it and avoided my calls. When I called All Points Towing I was greeted by Mia with a great amount of kindness and understanding. Fast forwar, Anthony the driver who is a saint made the hard decision to bring my car to me although it was a quite difficult and dangerous job to do. My car was still handled with care and Anthony was patient, knowledgeable and understanding. Thank you guys for making a terrible situation, one that I'm grateful for. Also, the price was cheaper than the other place I called. I felt the price was fair and resonable. Thanks! -Jacked up Chevy Malibu

Awesome experience at Nonstop Auto on E. 4th Street in Reno! My 2007 Hyundai squealed in reverse…read more Nonstop did a complete front brake refresh at a really decent price. Excellent repair. Brakes haven't worked this good in a long time. Both Edgar and Jessica were nice to me and I shall be returning to Nonstop for all my car care needs. Highly recommend.

I am 65 years old and have never been so well cared for with my Subaru. They under bid other…read morerepairs she's by $100s. They went over and above to clean my engine that had an oil leak. The brakes which 7 know need to be done are no longer squeaking

I put in a request with my roadside assistance at approximately 11:20pm this last night and…read morereceived an eta of 2:28-2:58 from this towing company. They never provided a single update to my roadside or myself, didn't answer my message checking in after they were later than the latest eta. Sent my phone call to voice-mail. Ignored my roadside assistance phone call to check in. I waited an additional 40 minutes before trying to call them again, they sent my call to voice-mail again. My roadside also attempted to contact them again before finally finding me a new service provider. I highly recommend finding another tow company if you actually need help and value communication.

Great price. Great service. Timely service. I will definitely recommend Gutierez towingread more

They were fast and helped us when we were out in the sticks with a flat and not the right key to…read morerelease the locking nut on the tire. I will use them in a heart beat

my man and his father are geniuses. thank you sir.high centered in the sand and he got me out in 20…read moreminutes. insane!

My BFs truck has been out of commission and he's been unable to fix it so he called his insurance…read morewhich he has towing on his policy and A & A towing had a truck out to our house within an hour!! The driver was friendly and obviously was good at his job and had the truck strapped onto the flatbed in no time and took it to the automotive shop that was chosen with no incidents. Definitely recommend this company as we had a positive experience!

$280 for 5 mile tow in Reno Nv NOT CHEAP as A n A Tow is in Carson City…read more About $100 above th average perhaps due to tow trucks being in Carson City Nv when car tobe towed is in Reno Nv. Not sure of why an extra $100 is involved. Even then a reasonable amount for towing a normal car 5 miles would be around $100 total. [A real person did anser th phone = 2 extra stars. Stop th robots. Woah-bot]

What an awful experience we've had with these folks. They could not figure out how to show up on…read moretime and were just plain incompetent. Their lack of experience or carelessness (or maybe both) caused us unnecessary property damage. Save the headache and call someone else.

Amazing! Nathaniel arrived much faster than I expected and went above and beyond to help me out. I…read morereally appreciated his help and professionalism. Great guy!

Examples from BBB complaints and local discussions include:…read more * Claims of towing vehicles within minutes in apartment complexes or commercial lots. * Complaints about high impound and storage fees. * Allegations that drivers were rude or refused information. * Accusations of towing legally parked or temporarily parked vehicles. * Complaints that accident-scene tows arranged through law enforcement felt excessively expensive. This is a fact ,trash towing company There are also multiple Reddit discussions from people in the Reno area describing Milne as "predatory" or overly aggressive in enforcing parking rules.

This towing company is nothing short of predatory and completely unprofessional. They went against…read moretheir own policy, refusing to accept a simple drop-off fee, and towed the car anyway -- because apparently fairness and following your own rules are optional. They constantly drive around the apartment complex like vultures, picking off cars with zero warning, zero notice, and zero chance for owners to move their vehicles. There's no communication, no courtesy, just pure opportunism. Blink, and your car is gone -- and they don't care about the stress, inconvenience, or cost they leave behind. If you value decency, transparency, or basic human consideration, avoid this company like the plague. They operate like it's a game of "how fast can we tow before someone notices," and the residents always lose. This is not towing; it's harassment with a tow truck.

Predatory? No…read more Scavengers is more apt. Reading the reviews, I experienced it. This is a company that profits from hurting people. Yes, there is the occasional road side assistance. Primarily they look for cars to steal. Harsh word, but appropriate. If your business model for profit is to look for mishaps to take people's property and charge an exorbitant fee for them to recover it, it is an ethical crime. Of course, they are only doing their job and wouldn't be able to do this "service" if property managements and other places contracted them for the service. They look for mistakes, hope no one finds the vehicles location in a timely manner to rack up fees and auction them if able too. All the while carrying little for the damage they cause to property, personal effects or the people's lives they damage with their avarice. Reno deserves better.

Worse place ever customer service is horrible. They have no signs on office door to tell you…read moreanything. They do not know correct information no fees listed nothing. I do know it was my fault cause I forgot to put the handicap sticker up but there is no need for rudeness or miss leading information.

Have used this shop for several decades and have referred many friends and family to them. Troy,…read morethe owner, is very knowledgeable and honest. I highly recommend The Auto Hospital.

Had my breaks replaced. Everyone was nice and they got me in right away. They even checked in a…read moreweek later to make sure everything was still doing good.