As a first-time customer and someone who strongly believes in supporting small businesses, I was…read moreexcited to visit Houston Camera Exchange. Coming from a small-business background myself, I always prefer to shop local when possible. I brought in my Canon EOS Rebel T7 camera, which had only been used once and was in excellent condition, along with the two additional lenses that came with it. While I was disappointed with the offer I received, I fully understand that businesses need to make a profit, and I was prepared to simply decline the offer and move on. However, what ultimately left a negative impression on me was my interaction with the employee at the front desk. Before leaving, I politely asked whether the store had any Canon G7X cameras in stock. The response I received was delivered in a noticeably condescending tone. The employee stated, "The thing about that camera is everyone and their mother wants it, and no one knows anything about waiting or patience, so there's never any anywhere. But if you want to give me $180, you can wait two weeks or two months for it." Had this comment been made in a lighthearted or casual manner, I likely would not have thought much of it. Unfortunately, that was not how it came across. As someone who approached the conversation respectfully and with genuine interest in doing business with the store, I found the response unnecessarily rude and dismissive. What makes this especially disappointing is that I came into the store prepared not only to sell my camera equipment, but also to spend even more money there as a customer. Had a Canon G7X been available, I would have been more than happy to purchase it on the spot. In other words, I was prepared to be both a seller and a buyer, and I was genuinely interested in supporting the business. Instead, I left feeling unwelcome. Customer service matters, especially for small businesses that rely on reputation and repeat customers. Because of this interaction, Houston Camera Exchange has lost my future business. I hope management takes customer interactions seriously, because a single negative experience can undo what might otherwise be a great business.

Doing this place on a whim when I was on my way to a work trip and figured why not check it out…read more The store is a tad off from downtown but this place is a OG users fever dream. Not only is it big but it had a rather famous wall of admittedly broken cameras that I regardless wanted to grab, printing gear, old tripods, manuals and parts bins, a whole half of the store dedicated to film cameras and their lenses as well as a nice dslr and mirrorless set up with their associated gear and point and shoots. I literally prolly looked like a crackhead as I bounced off the walls tripping out seeing stuff I had only ever seen in museums, or YouTube. While I didn't find the camera I came there for I found one of my grails a Oskar Barnac Leica iii. The camera has seen better days yah but for the insane price drop of a slight hazed summicron lens and the tested in front of me body I couldn't say no (432). Bernie, the guy who helped me went above and beyond showing me their whole collection of rangefinders and classic medium formats I was fawning over and made sure I was straight when it comes to practice and handling of something almost a 100 years old. There's something special about a bulletproof camera that's probably seen some form of action that screams to me and that they love shooting and respect the art. While I'd probably be long in between my next travel to the city I'll definitely support them online from 5k miles away. Loved this place and everything it stands for. Support local and people who perpetuate the lost art!

I adore Texcam. Even in Los Angeles it was rare that a camera/equipment rental shop was so quick,…read morefriendly, and smart. Everything I've rented from here has been complete and in good repair (not as common as you might think!). Call Texcam for 35mm, 16mm, or digital video cameras, tripods, lighting, accessories (gels, softboxes, cookies, etc.), film stock, grip gear and trucks, or anything else you need to shoot your film/video except actors and talent. Call in advance, though, because it takes about 20 minutes to set up your account the first time, and they do run out of popular things on the weekends. If you are not sure what you need, they will help you figure it out without ripping you off, even if you sound like a total spaz of an amateur. Honestly. I have sent many students there with great results. Their rates are low for the area, but they're sometimes open to negotiation, too. If you can bring proof of shoot insurance, you'll save a lot of money upfront. The location really is in a neighborhood, across from some apartments, so don't think that the address is wrong.

Great place. Very helpful, one of the guys rented me his personal 8mm projector. Thats service!!read more

I had a large number of DVD 's made by a crappy Phillips DVD player/Recorder from camcorder tapes…read more20+ years ago. The format of the DVD's the Phillips created are in an unreadable format that no pc dvd player or conversion s/w on the web I could find could get them to play. Therefore, paid International Video Tape Copy to find a way to do the conversion. It was tough they said. And a few were so bad I had to give them the original camcorder taped. In the end they converted them all to a readable format on memory drives. Job well done and they would checked in with me often giving updates on their progress to completion.

Saved My Parents' Wedding Memories!…read more I was devastated when another company told me my parents' wedding video VHS tape was beyond repair due to mold. They returned it saying there was nothing they could do. I had pretty much given up hope until I came across International Video Tape Copy. Rima, the owner, was amazing from the very beginning. She offered to take a look at the tape despite others labeling it a lost cause. Rima's customer service was exceptional--she kept me updated every step of the way. From the moment she received the tape to when it was being cleaned and eventually transferred to digital format, I felt like I was in good hands. Not only did she manage to save the tape, but her pricing was also incredibly reasonable for the care and effort she put into it. You can tell customer satisfaction is her top priority, and she really goes the extra mile. I can't express how grateful I am for Rima's service and assistance. She saved irreplaceable memories, and I would recommend International Video Tape Copy to anyone needing VHS repair or transfer services. Thank you, Rima!

Everyone was very helpful and knowledgeable. I was renting some equipment that I was not familiar…read morewith and they gave me a good intro. All of their gear was in great shape. I have rented from them twice now and will go back.

Easy and simple, straightforward lens rentals for cameras. Needed a 16-35 f2.8 for a photo shoot…read morebut never purchased the lens since I don't really use it. Looked up photo rental source and they had it in stock same day. Went on the website and made the reservation to pick it up and I did. Window was super helpful and was available the Same day. Even rented a quick more stable tripod while I was there. Very quick and easy and all for like 60ish dollars. Would definitely recommend.

I really fell in love with this place. Very nice owner..super super sweet and a camera legend;)…read more There's a good deal of little gems in this little shop if you look/ask. Pricing is pretty reasonable in my opinion..especially given that there aren't too many film camera repair shops in our area.

This is, without question, the worst experience I've ever had with a repair business…read more I brought my Canon PowerShot in because the lens wasn't closing completely. The camera still worked perfectly otherwise. Instead of giving me a quote while I was there, they had me wait a day, only to come back with an estimate of nearly $300 for a camera that originally cost around $500. I declined the repair and picked up my camera. When I got home and tried to use it, the camera no longer worked properly. The flash wouldn't function, it wouldn't focus, and it became completely unusable. When I went back to the shop, the owner was incredibly rude and took no responsibility. He told me they "only looked at the camera" and didn't bother checking whether it actually worked before returning it to me. He also refused to stand behind their work in any way, saying there was no warranty, and claimed it would now cost over $400 to fix. I brought them a camera with a lens issue that was still functional. I left with a camera that no longer works at all. My PowerShot had lasted only a year and a month, and I truly regret ever bringing it here. I'm now out a camera, and the complete lack of accountability made an already frustrating situation even worse. I would never recommend this business. So corrupt.

My first review of the year goes to this small local business. It is own and run by a grandpa…read morehimself. He's very straight to the point, efficient, and nice. I went for my passport photo to be taken, he let me know the price first which is $21 tax included, for 4 pictures. He did mention different countries' passport photos cost varies, so let him know first where is your picture for. He prints them out immediately, the whole process only took about 10 minutes. He offers a selection of photo shoots, mainly official documentation types. I hope everyone who's in the area can support his business anytime possible.

While preparing to obtain a passport years ago, I visited K-Photo after searching for places to get…read morea passport photo taken. As I recall, the service was excellent and speedy. The quality of the photo was good, and the price was reasonable. Highly recommended, and K-Photo is located in the newer Chinatown on the West side.

amazing work and quick turnaround with knowledgeable staff to help make decisions. highly recommendread more

I needed some art scanned ASAP and they knocked it out within an hour. Really nice guys. I will…read moredefinately be back. Hook Em Jody

Took my old FE-2 Nikon for repair since the light meter didn't work. It was fixed in 2 days…read moreperfectly. I will try this place again.