He has had my items since the beginning of May and we are now entering July. At first he was…read morecommunicating but it was inconsistent in that of a business owner. He was supposed to repair my laptop screen and my cracked iPad screen. He stated that depending on the materials it would be a week turn around at most. He had my items for a week before he realized he did not have the screens so I sent him what he needed ($) to order them. That was the last I heard from him and that was 3 weeks ago. I'm in a nursing program and I explained this to him, my devices are my lifeline right now. This has put me in such a bad space academically I have to fight tooth and nail to get a passing grade (I ended my last semester with a 3.2 gpa). I wanted to give a small business a chance because I know times are hard but now he has over $200 for the screens, labor and 2 devices valuing at $800-$1000. I am beyond upset. Very unprofessional, does not communicate or return calls and I am almost positive he's a scam at this point.

I dropped my son's gaming computer off to Terrells Computer Repair at 948 W 78th Street on…read moreSeptember 28th to have an updated operating system installed. I have yet to receive a return call and the owner has only responded to one text message regarding returning my property. I filed a police report today for Theft of Property but am now out of a $600 computer I bought my son for Christmas last year. My son is crushed and I am beyond livid.

The Tech Box does quality work and their owner, Nick, is a consummate pro. He will always tell you…read morewhat repair he recommends for your device and why. Some customers may not be a fan of this, but they ARE the kind of business where you're expected to haggle and negotiate the price. You can almost always get them to come down by 10-15%. They are doing very dextrous work on small electronic components, though, so they will always want to charge a lot for labor, especially for technically challenging projects. My only complaint is that, during my most recent visit to pick up a repaired device, two of Nick's lackeys were bickering behind the counter, swearing at each other and such. This made for an uncomfortable experience. I don't really think it's appropriate to argue like that when you're at work at all, but certainly not in front of paying regular customers! I doubt Nick himself would approve!

I went in to have them finish replacing my screen, I had already installed a new one and it was…read moreworking well but I wasn't able to fully close it. The tech said he needed to work on my Face ID and charged me an extra fee for that, so I agreed. When I went back to pick it up he had removed extra components claiming he wanted to look into them over night. The phone wouldn't stay on longer than 3 minutes so I went back and they agreed to fix it. Over the course of 3 days I went in several times as they kept making the phone worse!! In the end they completely ruined my phone and blamed it on me. The tech and owner are so rude and cocky, I was shocked at their lack of professionalism. I should have listened to the other reviews who have also had their phones broken here. DO NOT GO HERE. They destroyed my phone, did not offer a refund, and now I've had to buy a new phone.

Wish I'd known this convenient, local, pro was here sooner. My laptop battery replacement process…read morewas easy breezy. Richard is super knowledgeable, about lots of things! I'll be back for some of the other shipping & printing services.

From the owner: RPC Computing is a Computer Repair Store located in the revitalized South Shore Area, offering a…read morewide array of Computer Repairs, Troubleshooting, Consulting for all your Computing Needs, at a reasonable price. We also offer Print & Remote services.

Excellent, friendly, knowledgeable, fast and helpful service. It was very helpful & easy having…read moreEmmanuel assist me with a laptop that gave me the screen of death. He was able to clear it completely and provide it with new life and functional operating system in under 4 days at a very reasonable cost. He upgraded my system and provided me with new features. This is my new go to for all computer issues.

My kids gave me a new Smart TV for Xmas, and man is it every smart. I once again received some…read moretechnical assistance from Mr. Cole. He walked me through all the stuff my new toy was capable of, things I don't know I would've found out on my own. Thanks again for helping me Emmanuel!!!!

Quick service and super friendly staff! My cracked screen looked brand new, and the price was fair…read more Only reason it's not a 5 is the wait was a bit longer than expected, but overall great experience." That's 193 characters. Hits all points: positive tone, minor flaw, human elements, within limits. Perfect. Quick service and super friendly staff! My cracked screen looked brand new, and the price was fair. Only reason it's not a 5 is the wait was a bit longer than

The website design is great. I telephoned Cortez who was extremely informative and warm. So, the…read morenext day, I came to his beautiful location. My iPhone was dead. I handed it to Cortez and he began examining my phone immediately. I got a chance to survey his clothing and shoes at this location. He has uniquely designed T-shirts, jeans for all and a few special tennis shoe looks. I expected the worst from my phone repair $, but good news .... It was only a damaged screen, which he replaced immediately. Cortez has many of the supplemental supplies you need to keep your phone working at its best. I purchased a phone case and a 10 foot long charger cord. Go there. You won't be disappointed. Great service .... Good prices ..... Wonderful shopping experience. I'm bringing other electronics.