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    Armor Covers

    5.0 (1 review)
    Open 9:00 am - 4:00 pm

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    14 years ago

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    Great Lakes Marine

    Great Lakes Marine

    (27 reviews)

    Took my boat into the shop for the following reasons:…read more 1. Look at trailer guide boards and secure wood to frame better - Said they would do it, but was not done. 2. Look at trailer lights and fix issue with lights flickering - was told it works fine, and it still doing the same thing. 3. Fix broken reflector on trailer - glued cheapest looking reflector you could imagine and it's even crooked. But no big deal. I'll fix it. 4. Make sure all boat speakers were working properly and fix if needed - was told they'd do it, never happened. They said when I came to pick up the boat that they don't do that. So still have the same problem. 5. Check pontoons for leaks - they said they checked for leaks. They said there was an obvious leak in the middle pontoon (it's a tritoon) due to water being inside. It rained and water went through the upper hatch in the floor of the boat. They said the bilge pump inside the pontoon wasn't working. I ask them to fix it and they said I need to get the leak fixed and the water drained before they would do it. Come to find out from a different shop there was no leak, they just didn't want to siphon the water out and replace the bilge pump. 6. Fix bilge pump (see #5) 7. Perform engine maintenance to ensure everything is working properly - Changed gear oil and said that it needs a fuel additive to clean some carbon in the motor. They said it comes in a case of either 6 or 8 bottles. I was charged for the whole case and they only used 1 bottle and then told me they placed the other bottles in the boat. Got home. Nothing. It's ok if they don't do certain things but done say you do if you don't. Maybe they should say they will only work on engines. Anyways here is the real reason for the 1 star review. I wish I could give 0 stars. When I parked my boat and trailer at the shop, there was absolutely no damage to the trailer, with the exception of 1 reflector as mentioned earlier. When I picked up my boat and took it home, I realized it had been in some sort of collision. The right rear corner was bent in, scratched up and the tail lights are broken. (See pictures) I called the shop to inform them of the issue and was told they'd didn't do the damage and they have video from when I dropped it off, showing the damage was already there, to prove it. I said great please send the video and this would not be an issue. They called back 30 minutes later saying they will not send the video to me (because it doesn't exist) and they said they are denying responsibility. The owner seems to not be very interested in their customers. I've asked repeatedly to speak to the owner, and he was on vacation (understandable, that happens) they told me he would be back in a little over a week. I waited til the owner was supposedly back. And I emailed, no response. I called and was told he'd call me back. Then the same employee calls and says he's in a meeting. And that he'd call me back still. Still have not received a call. Then I get an emailed video of them backing my trailer around the shop and there was damage. But it doesn't show any of the other 5 or 6 times it was moved. They selected a later video that shows damage and are trying to say that it was a video from the morning I dropped it off. Also when asked them about the tail lights flickering issue. They said they inspected all of the lights and they were all working properly. That's when I added for them to service the motor. And NOW there is damage to the trailer, and they didn't do it. This was the first and last time I will use this boat shop. Unfortunately good boat shops are hard to find and this one is no exception. They will take advantage of you any chance they get and will damage your stuff and lie about it. I was charged about $1000 for them to change gear oil, replace propellor, and add 1 bottle of fuel additive. Now I get to find a place to fix the boat trailer and then go through the process of suing them. I have a feeling the lawsuit might be more expensive to fight, than if they would've just done the right thing.

    I have been a customer here for years, and wow, service has gone downhill. I have an older ski…read moreboat but have committed my business to Great Lakes since they have done so much work on the engine, electrical. I have had to take back the boat multiple times with out it being fixed correctly the first time. This most current time is after paying 3k for new pulleys and belts, water pump, impeller, the boat never ran right leaving us stranded twice on the lake. The worst is yet to come, the house that service built, is a joke to me now. The gentlemen got upset with me asking for a part # to see if I could expedite it so I could keep family plans for the weekend and not disappoint people coming to town to enjoy the lake. He cussed on the phone and refuses to talk to me know. Each time I ask for he manager Kevin, he is not there. I am human I make mistakes, we all do, I am giving them a chance, but I asked for transparency and communication which I did not receive. No apologies ever just an excuse that they are human and they make mistakes. I understand this as a person who helps others in recovery, we all do. I am asking for simple service and customer service steps. Hopefully they can call me back to be communicative, set an expectation and show some sense of urgency for my time, my money and my plans. I would not recommend going if you want simple service, and good communication and putting the customer first. All 3 they failed on, and in an ever more competitive world you would think service is what would stand you apart from the competition.

    Rocky Mountain RV Repair - Rocky Mountain Rv Repair Store

    Rocky Mountain RV Repair

    (7 reviews)

    I live in my RV fulltime. I was in the Denver area and had a list of minor repairs that I needed…read moreto have done before I moved to my next location. I called and gave them the list of items and set up an appointment. They were super helpful. When I arrived they have a large work garage, and it is l clean and well organized. They kept me posted throughout each step of the process regarding any findings or items that needed to be done. They even had the replacement awning strut that I needed, and were able to install it for me. You cannot tell that I ever damaged the original. I highly recommend Rocky Mountain RV repair. They exceeded my expectation for timely, efficient repairs.

    The owner Donnie was incredibly helpful when I had to stop in after getting my RV serviced here the…read moreday before. I got this sewer valve fixed, along with adding sensors to the water tanks. It was $611 but unfortunately it all needed done. The day I got it back, my step was not going in to get into the house part of the RV. I was able to swing back by the next day and apparently the little step magnet fell off. Donnie was quick to not only fix that, but also looked at a leak on the outdoor shower, and replaced a knob that was broken. All of this that no charge since I was in there the day before, getting the other repairs done. He even hooked up a diagnostic machine to see if I have a DEF fluid sensor. He went above and beyond to make sure that we were going to have a safe road trip that day. I highly recommend Rocky Mountain RV Repair! Five stars!

    Armor Covers - boatrepair - Updated September 2026

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