could not find a link that worked and did not take me to some weird game link. Not goodread more

Don't order a boat from Tommy's. They will rip you off and then back out of the deal. From what I…read morehave been told they have filled chapter 11, not sure of that but after my experience It appears to be true. On 2/6/24 I ordered a Chaparral 21 SSI ski and fish boat and gave Tommy's a $7,350.00 deposit. Entered an agreement that if I haven't received the boat by 6/1/2024 they would have to give me a loaner boat for a trip my family has planned, along with a $600 store credit that I was to receive. Called Brook, my salesman, several times, and he informed me that we are on track. Then on 4/18/2024 Brook along with the Chaparral Dist. Manager, called to inform me that Tommy's can't go forward with building my boat because of financial issues and they can help me move it to another dealer that is willing to help. I asked about my deposit and Brook said it would be refunded. I have called and emailed every day since. As of 5/2/2024 No answers as to what happened to my $7,350.00. I was given an email address from my salesman without a contact name or phone number just customerservice@getTommy.com. Where's my money???

Nick was very courteous, professional, and very knowledgeable about the boat and giving my family…read moreand I a great and fun experience! Nick also was great with my children and ages ranging from teenagers to young adults. Nick gave use tons of options to help us maximize our fun outing and we got to experience the 3 person tubing/ float., then we also got to surf on the short boards, and wake boards. Nick was always communicating with us prior to our visit , and he had great communication prior to our arrival and also upon our arrival checking in at the boat ramp. We helped celebrate my daughter's 15th birthday with her sisters and friends and we had a blast! We booked the boat for 3 hours of fun! And I recommend for families parties, , team bonding , etc. We highly recommend this company and this experience! Great time and we look forward to booking with him again in the future!

Very nice and knowledgeable persons.. Jacky and father very helpful.. they found everything I need…read moreand give me good advice.. thx guys..

I have owned several boats and have dealt with many different boat dealers around Colorado and I…read morecan say the guys at Action Water Sports are great to do business with. They sell Nautique boats which I personally think are the best surf boats and they have done a great job servicing my boat the last few years. Highly recommended.

I think I was Nicks first customer in Colorado. My Nautique G21 is hands down the best boat I've…read moreever owned. I've owned a lot. The fewest problems and the most beautiful surf wake. Action is always great with service and is very reasonably priced.

Do NOT go here! First off they never answer their phone, we actually drove there after their…read morephone seemed to be out of business. They had our boat all summer last year, we had it winterized while it was there because summer was over. This spring, the second time we took it out it overheated immediately. They had it this year for almost 3 months, finely got it back only to find out it overheated again almost immediately. When we picked it up they did not charge us for labor, Mike said he wanted to keep us as customers. What he should have said is it still was not repaired. I was told that they probably did NOT repair it correctly last year, which I do believe is a good possibility. We have not been boating now for 2 summers, and it still needs to have the problem solved.

Had them replace the steering cable and throttle controls for an outboard fishing boat. Took them…read moreover 2 months, charges me almost twice what I was told, and now my hydraulic tilt/trim doesn't work. I'd call to complain, but they don't return calls when you leave a message. Too many other places to utilize before get this desperate again.

Took my boat into the shop for the following reasons:…read more 1. Look at trailer guide boards and secure wood to frame better - Said they would do it, but was not done. 2. Look at trailer lights and fix issue with lights flickering - was told it works fine, and it still doing the same thing. 3. Fix broken reflector on trailer - glued cheapest looking reflector you could imagine and it's even crooked. But no big deal. I'll fix it. 4. Make sure all boat speakers were working properly and fix if needed - was told they'd do it, never happened. They said when I came to pick up the boat that they don't do that. So still have the same problem. 5. Check pontoons for leaks - they said they checked for leaks. They said there was an obvious leak in the middle pontoon (it's a tritoon) due to water being inside. It rained and water went through the upper hatch in the floor of the boat. They said the bilge pump inside the pontoon wasn't working. I ask them to fix it and they said I need to get the leak fixed and the water drained before they would do it. Come to find out from a different shop there was no leak, they just didn't want to siphon the water out and replace the bilge pump. 6. Fix bilge pump (see #5) 7. Perform engine maintenance to ensure everything is working properly - Changed gear oil and said that it needs a fuel additive to clean some carbon in the motor. They said it comes in a case of either 6 or 8 bottles. I was charged for the whole case and they only used 1 bottle and then told me they placed the other bottles in the boat. Got home. Nothing. It's ok if they don't do certain things but done say you do if you don't. Maybe they should say they will only work on engines. Anyways here is the real reason for the 1 star review. I wish I could give 0 stars. When I parked my boat and trailer at the shop, there was absolutely no damage to the trailer, with the exception of 1 reflector as mentioned earlier. When I picked up my boat and took it home, I realized it had been in some sort of collision. The right rear corner was bent in, scratched up and the tail lights are broken. (See pictures) I called the shop to inform them of the issue and was told they'd didn't do the damage and they have video from when I dropped it off, showing the damage was already there, to prove it. I said great please send the video and this would not be an issue. They called back 30 minutes later saying they will not send the video to me (because it doesn't exist) and they said they are denying responsibility. The owner seems to not be very interested in their customers. I've asked repeatedly to speak to the owner, and he was on vacation (understandable, that happens) they told me he would be back in a little over a week. I waited til the owner was supposedly back. And I emailed, no response. I called and was told he'd call me back. Then the same employee calls and says he's in a meeting. And that he'd call me back still. Still have not received a call. Then I get an emailed video of them backing my trailer around the shop and there was damage. But it doesn't show any of the other 5 or 6 times it was moved. They selected a later video that shows damage and are trying to say that it was a video from the morning I dropped it off. Also when asked them about the tail lights flickering issue. They said they inspected all of the lights and they were all working properly. That's when I added for them to service the motor. And NOW there is damage to the trailer, and they didn't do it. This was the first and last time I will use this boat shop. Unfortunately good boat shops are hard to find and this one is no exception. They will take advantage of you any chance they get and will damage your stuff and lie about it. I was charged about $1000 for them to change gear oil, replace propellor, and add 1 bottle of fuel additive. Now I get to find a place to fix the boat trailer and then go through the process of suing them. I have a feeling the lawsuit might be more expensive to fight, than if they would've just done the right thing.

I have been a customer here for years, and wow, service has gone downhill. I have an older ski…read moreboat but have committed my business to Great Lakes since they have done so much work on the engine, electrical. I have had to take back the boat multiple times with out it being fixed correctly the first time. This most current time is after paying 3k for new pulleys and belts, water pump, impeller, the boat never ran right leaving us stranded twice on the lake. The worst is yet to come, the house that service built, is a joke to me now. The gentlemen got upset with me asking for a part # to see if I could expedite it so I could keep family plans for the weekend and not disappoint people coming to town to enjoy the lake. He cussed on the phone and refuses to talk to me know. Each time I ask for he manager Kevin, he is not there. I am human I make mistakes, we all do, I am giving them a chance, but I asked for transparency and communication which I did not receive. No apologies ever just an excuse that they are human and they make mistakes. I understand this as a person who helps others in recovery, we all do. I am asking for simple service and customer service steps. Hopefully they can call me back to be communicative, set an expectation and show some sense of urgency for my time, my money and my plans. I would not recommend going if you want simple service, and good communication and putting the customer first. All 3 they failed on, and in an ever more competitive world you would think service is what would stand you apart from the competition.

Boats !! Great…read moreCustomer Service+ Established In Loveland, and operated in Denver since 1982 - We arrive to the conveniently located Longmont establishment right off of I-25 and the Mead exit. Knowledgeable and organized administration offers all you need for purchase, upkeep, and storage of your boat for the winter-

Worst place ever told me they could fix my boat so I took it out of the only place in colorado who…read morecould fix it i explained to them up front the situation they assured me they could fix it said I should take it back from Boulder marine I brought it to them only to find out that I should of left it the owner of sterling marine called Boulder marine said they would make it right asked me to bring my boat back to Boulder marine turns out Boulder marine sells there company screws me out of my boat almost criminal they were friends and screwed me don't trust them with your money your boat or there word incompetent lying crooks

Worst customer service I have ever experianced. We are a commercial boat user and just swung by to…read moretry and drop off one for some simple work. The guy blew up at me when all I asked was can you please take a look. Been six weeks now and still no answer.

Top notice company. Down right best company I've ever worked with. Professional, kind,…read moreknowledgeable, from first contact they earned my business and high respect. Thank you for making our boating experience the best we've ever had. See you soon. Customers for life (we are an hour away but worth every mile).

Steven B. BEWARE: I got shafted royally by this place and as…read morefar as I'm concerned, they give Colorado a bad name. I have a Mercury 225hp outboard, my alarm was going off and I didn't know what was causing it, I call Island Lake Marina and made appointment for 008-15-2024. They told me my low-level oil float was stuck causing the alarm to sound off and that I would have to have the tank replaced because the float is built in and not replaceable. Its the small tank on the motor. But other than the alarm going off its okay to drive.. They charged me $150.00 ... Then told me another tank would cost $140.00 and an hour labor for installation $150.00, total $290.00. Brought it back on 10-02-2024 and went to pick it up on10-03-2024. The lady at the counter shows me the bill and I was totally stunned $730.08. I realize shops have a 10% give or take but this was ridiculous. I was told he put an inline filter, check valve and a cap where you pour the oil in to the main tank because the old one was hard to get off. $60.00 for those, for a total of $199.00 for parts, Adding another $60.00 to the original estimate, would bring it to $350.00. I was being charged over double. Screwing a cap on, small inline filter and check valve could be done by me in less than 15 minutes. That does not justify another $350.00 and I'm sure purging out the air was figured in on the original estimate. That has to be done on any tank replacement. Oh, and lets not forget the $150.00 I paid for them to say I need the tank, which should have been deducted since they did the work. Brings the total to $880.08 for replacing a tank with 3 bolts in it.. Then when we were hooking my boat up, my girl said the key was left in it in the on position. I get home, friends are waiting, hook up the water and all my batteries in it was dead as a door nail and would not turn over. Then I look down on the side they were working and my taillight on my trailer broken. I was so mad. I felt like I was sucker for punishment. Paid $880.08 , dead battery and broken light, for a $350.job... I will regret taking my boat there for a longtime or the rest of my life, since I'm over 65. Attached photos

I want to thank Island Lake Marine and Sports for helping me design and order this amazing RI257!…read more Thank you also for the great support. We love it so much. Y'all are great.

This place is one stop shop for all your pretend needs. If your in a play, and you need props. This…read moreis the place. If your pretend sick and need a pretend Dr's note, or if your play requires you to pretend to get verifiable fake income, like a imaginary pay stub. This be the place. Love it, brilliant idea, for fun practical jokes or any other fun occasions.

Fun stuff, love this place. They have a lot of stuff to keep you going in the right direction…read morethat's for sure.