I have used Fritch for almost 25 years as the sole company allowed to touch my furnace and air…read moreconditioning. I also used them as an HVAC contractor for several remodeling projects at work. I have been totally satisfied with the service and installation they have provided. The office, sales, and service staff have always been professional, friendly, and helpful. I appreciated the time taken to right-size a furnace and an air conditioner I purchased from Fritch. I keep an annual contract on all my home HVAC equipment. You might think that it would be expensive, but the contract is the cost of an annual maintenance service call. For that, I get annual maintenance, no cost parts on repairs, and priority service. No brainer! Fritch is the Cadillac of HVAC sales/installation/repair at Chevy prices. Highly recommended (if you couldn't already tell).

Called regarding central air inspection as rooftop unit ceased cooling. Service tech came out,…read morechecked it out and said coils leaking and unknown how long a recharge would help. Ok, 2.5 units of coolant installed - cost $700 labor and coolant, air worked 1 evening (service completed in afternoon). NO informed and knowledgeable discussion that repair would be waste of time/money and be better spent on new unit ASAP. Company SHOULD refund labor costs - definitely did NOT assist in making an informed decision but rather filling their pockets. Avoid this company unless you want to throw away your money. One star isn't even deserved...

Used them in an attempt to repair a furnace on day and they responded within an hour or two…read more Eventually replaced the furnace and very happy with the experiences. Highly responsive, accomodating and really competitively priced. Highly recommended.

Left a message at night about AC not working. Josh messaged me first thing the next morning saying…read morehe could come out right away since we have a 1 year old at home. Was here by 7:30 and got the job done in about an hour.

I had a frozen valve under my sink, causing light water damage. Since my usual plumber was not…read moreavailable over the weekend, I tried Tiger. The "plumber" (ie the sales guy) who showed up, tried to sell me a package up to $2,500 to replace all the valves in the house. He had no interest in fixing the valve with an ongoing leak. The following week I had a real plumber diagnose, and he fixed the valve for $200.00.

I got a quote for a water heater and it was almost 4,0000 and the only reason why went to them is…read morebecause of them able to get financing. But I found a much cheaper price if you go to them i would get a cheaper quote

What a great experience with 'Staats Service Today' and Brandon, the technician! I had called…read moreStaats regarding the lower freezer door in our refrigerator not opening - the sliders had worn out. Staats gave me a timeline and Brandon was there right on time. He gave me a final price and even had to go to the warehouse and back to retrieve the parts. After wrestling a wee bit with the old sliders, he had everything cleared out, the new sliders installed, and everything cleaned up. Great job, and great customer service! What more could a person want! Thank you Staats and Brandon!

Staats communicated back to me immediately and instead of offering to come out for a service charge…read morethey gave me several possible reasons why my stove burners were burning orange rather than blue. One of the possibilities was the use of humidifiers. I had just purchased and started using 2 new ones. I turned them off, waited 4-5 hours and turned on the burners. Blue flame all around. I know it cost Staats a service call but their helpful honesty solved my problem and saved me the money. Thanks Staats. You will get all my future business.

Prompt service and honest pricing ! Doug explained the options and quickly was able to have our AC…read morereplaced.

Furnace went out, my husband called a local HVAC in Pekin because they were local. The gentleman…read morecame out, kept testing for about an hour said it could be a few things recommended a new furnace, feeling he may not know much I paid him his $69.95, told my husband I didn't care what the cost I would get a second opinion so I called Doug at Griffin, located in Creve Coeur, Illinois, I called around 2 and he already had appointments but said he'd be by around 6, well he was and within the hour had checked, replaced the mother board, which he had in his truck. So instead of spending $4000 on new furnace, I saved $3800! Definitely will use again when and if needed. We would highly recommend his company to anyone needing HVAC services! Reasonable, quick and very knowledgeable! Please support this small business, Thanks Doug your work was much appreciated!

These guys were very professional and personal. They did our electrical to install new switches and…read moretwo living room ceiling fans (which were none before). I highly recommend them!

I highly recommend 360 Electric. I could not be more pleased with their staff. I was kept well…read moreinformed and was delivered to and installed as promised. This is a very professional and talented group and I am very happy that I chose 360 Electric to provide my Generac home generator. David H.

Very satisfied. Tyler did a great job quickly identifying and fixing an issue on my geothermal…read moreunit. Thanks.

I have had Bratcher at my home a couple of times and they were great. A few days ago I had them out…read morebecause my furnace was acting up. I had it set on 71 and it said it was 67 and didn't go on. By the time you came out it was back at 71. The service technician (Trenton) went downstairs sat on the floor staring inside the unit , finally touched something inside and came upstairs and said everything looked ok. My husband had to ask him to look at the thermostat. He said everything was ok. I get a $170 bill for that and guest what it's still doing the same thing. I guess thanks for nothing. We will get help elsewhere.

i really recommend this company, they went out of their way to fit me in their busy schedule. Cody…read morewas very knowledgeable, polite, timely and skilled in explaining what the problem was with my furnace. Thank you A & A Conditioning & Heating. The Linwood's

This business should be at the top of your list when looking for heat and ac repair. Cody and his…read morecrew are very professional and knowledgeable about their craft. I first used their services on a cold Sunday morning last year and Cody was the tech that came to our rescue. He got our furnace up and running in a short time and the labor cost for an overtime call wasn't bad. He informed me that our furnace was in pretty bad shape and that we should probably plan on replacing it soon. We just had his crew out to install a new furnace. This unit is quiet and very efficient. He even saw to it that his crew explained to us how everything works and that everything was to our satisfaction. I'll recommend A&A to anyone needing service for their heating and air

Air ace was responsive; on time; did the work at the quoted price! They cleaned up so well, I would…read morehave never known that they were there except the air conditioner was working perfectly. Extremely happy would recommend them to anyone. Five big stars!

On Tuesday July 21st Joel Nieman from Air Ace came out to repair our outdoor a/c unit. He replaced…read morethe fan motor and I believe the compressor. Everything was working fine for the most part, except the air wasn't as cool as it normally was. On Sunday July 26th our unit started making strange high pitched noises again, and was not properly cooling down the house. I called Joel again and let him know what was going on. He stated that he'd be there the next day on Monday July 27th. When he arrived he stated that he did not hear the sounds that I hear. Stated that this unit was built in 1998 and had trouble cooling in this heat. I tried to explain to him that it may struggle at times in high heat, but never to this extent. It was almost 80 degrees inside my home, no matter how hot it is outside, it never got that warm inside the house. But he wouldn't listen to me, keep stating that there was nothing wrong and the unit needed to be cleaned. Unfortunately we don't have a working water spout on the outside of our house and he said couldn't do it. He checked the refrigerant levels and stated it was too high and proceeded to EXPEL R22 into the atmosphere! That is illegal. After that he charged us for the visit and left. Nothing was fixed and after expelling the refrigerant the house was warmer than ever. Fortunately my landlord got a different company to come out and they actually came into the house and found issues that needed to be addressed. Joel didn't even attempt to come into the house. Needless to say that I'm not happy with the way things worked with Air Ace, and Joel Nieman. He worked on our a/c unit and fixed what was wrong at the moment, but when other issues happened, he just didn't want to listen and seemed to not want to be helpful. But the worse thing is that he expelled the R22 into the atmosphere and not properly. That's inexcusable.