I unfortunately have had more storage units than one should because I tend to move about and think I may want to move back. This was by far the most accommodating and nicest staff I've ever come across. They are diligent about contacting you about any changes. They took care of me and helped me out on several occasions above and beyond what they needed to...I won't site examples because I don't want them to be bullied into doing the same for everyone that demands the same. But they really were so accommodating. If it weren't for that fact that I spent several years paying for a storage unit in a place I was not coming back to, I was actually sad to leave the place. Wondering when would there ever be an occasion for me to come back to army street storage unit? I actually had to have them cut off my lock because I couldn't remember my code ‍. They do it for a very fair rate, immediately on site. The actual moment he cut all the way through the lock I screamed that I found the code on my phone! We had a good laugh and he helped me acquire a new lock to temporarily keep my stuff safe. Great staff. Very reasonable prices. Accessible units (no riding an elevator and using annoying carts over and over just pull your car through the gate and right up to your unit). Also seem to allow storage of vehicles if that is your need. I Highly recommend! read more

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My stuff isn't stolen. The billing is timely and correct. Professional staff. Clean restroom for customers.

Way to call me 3 days before my move that you guys actually don't have trucks. I booked a Budget truck over a month before the move, but they couldn't call me until 3 days before. Would not recommend. read more

Great facility with friendly, helpful staff. The units are easy to access and the lot is kept clean. Highly recommend these guys!

Got recommended by my moving company. Great storage. Very safe. Secure. Clean. The manager is a lovely to work with. I feel safe here. Rates are a bit more then other storages. But. Worth it read more

Army Street Mini Storage - Self Storage Near Me - San Francisco, California

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Unit B52 I been with army for over 5 years. I never had any problem with Kyle the manager before. He was good with me. Then it was another Meneger. A bit attitude. And now new ones. Great people. Great service. Great attitude. I recommended so many people to them. They are so safe. Clean. Perfect place. If you looking for a storage. Army is the best place you can find in San Francisco ! read more

Army Street Mini Storage - Self Storage Near Me - San Francisco, California

Pricing: fantastic Location: ideal Facility: clean, secure Kyle at Army Street Mini Storage was wonderful to work with. At one point I had to work with Uhaul. As I'm sure any of you who have used Uhaul in the past know, it is like a circus down there. Dirty and unsafe area, hecklers begging to help you move, and attitude at the checkout counters. Not so at Army Street Storage. It's a small "Mom and Pop" sort of get up and that makes all the difference. Customer service is the name of the game. And I, for one, rather like the fact that you can't access the place 24/7. It means the place is more secure and you don't have people loitering around the storage units at 3 in the morning. Peace of mind. (but don't take your chances, get some renter's insurance! It extends to your storage unit too!) read more

Great service support and customer service, although the best is the security. Our previous storage had a break in and this time we made sure the place had cameras and a gate that actually locked and worked. Army storage does have real security no shady tenants and a location close to soma. Online payments Keypad entrance High fence with wire Camera Clean Not cheap but not the most expensive Large selection of sizes 5 stars read more

Happened to pass by and thought I'd check it out. Josue was AWESOME. Nicest guy, helped us out right away, easy set up. Way cheaper and much better run than my last storage place. I'm happy as a clam now that I have a secure, reliable, and affordable place to store my extra gear. Two thumbs up! read more

Hooray! You've reached the end of your search for storage in the city. These guys are so wonderful! - Flexible, friendly, helpful staff - Clean, well lit, extra tall units - Easy, drive-up access I've had several units with Army St. over the years. They've cut me deals to beat competitor's prices. They've been flexible and willing to switch me to a larger unit when I did a terrible job of estimating how much storage space I would need. They have never charged me for un-used time in a space when I've emptied out a unit with no prior notice. I could go on and on... Their staff is totally helpful, understanding and flexible- always making sure that the customer gets the most for their money. There's no question- this place is the best! read more

I went through here to check out one of their Auctions. Yes folks, a dude with cowboy garb that talks fast, the real deal. There were only two storage containers that had any real value, but I didn't not stay for the whole auction, cash only at the auction too. A great experience. read more

Great staff! Great service! Would come back (especially since my stuff is here!) I had to rent a storage unit to store my family's belonging from our house in Las Vegas. It was fairly a large amount of items and I originally reserved a 10x20 locker. The sign up process was great, easy, and painless. Fast forward to the truck actually arriving from Las Vegas. That morning is when I learned that the locker was actually too far for the large tractor trailer to get to for off-loading. That is where the customer service goes above and beyond. The employee (Derek I believe was his name) was great. He drove me around to find a bigger locker that was closer to the door. He also opened up an emergency exit where the truck could be driven into. This made the offload time much quicker and got the day completed ahead of schedule. I really appreciate how easily accessible the location is (right off 280 freeway) as well as the security measures (all the cameras) and the ample room to drive around. Great place to store your stuff! read more

Awesome!!! I only needed them for 2 weeks, but paid for the full month. When I called asking how to close out the storage unit, they said they would refund me for the time I didn't use the unit! THE BEST!!! read more

Can't speak to the storage aspect of this place but I stopped in to get moving boxes and the gentleman helping me could not have been friendlier. His computer wasn't working so he cut me a deal and saved me some cash. Would definitely recommend this business. read more

Easy access, clean, well-run facility. Really nice friendly folks on staff -and they have trucks. But the best is being able to drive up to the unit - even the smaller interior ones are close to an entrance. No carts and dollies, no elevators and hauling deep into a warehouse. Good deal all around. read more

This is a rental location for Budget but, don't expect your rental to be there when you make a reservation. I do believe this is a failing of Budget and not the storage facility, but wow. The person that greeted us and told us our rental was not available couldn't have been more rude and sarcastic - the only helpful information he was able to sputter out was the location of a (fantastic) local truck rental place, right down the street. Beyond all that, if you are dying to catch covid - go here. This business is not following state or local guidelines regarding face coverings - in fact, the sign on their front door is tongue in cheek basically saying that they don't care to follow the rules and encourage customers not to, as well. read more

I made a reservation to rent a truck here over the past weekend for my move down to LA. I had made the reservation through budget's online portal and the day before on a friday I received a call from one of their employees telling me that they wouldn't have a moving truck for me. I was stunned. I asked to speak to a manager and he said one wouldn't be available until monday. His only attempts to make it better was telling me I could try calling other budget locations in the area. Completely unprofessional! read more

I've had a mailbox here for like 5 years and had a storage space here in the past. I've always gotten great customer service from everyone who works there. Kelly has been especially awesome, even forwarding my mail to me after I moved away and paying for the postage! Thanks Army St mini storage, you rock!!!! read more

Just now reading the complaint about how this place didn't have a truck that was reserved. The place where the truck is SUPPOSED to be returned/dropped off has zero control over whether the person who has the truck actually ... you know, returns it. I wouldn't hold the ministorage people responsible ... unless there are more details left out. Me, I'm about to hustle some boxes down there and sign up -- again. read more

This is the second time I have come back to use this storage place. The first time, about 4 years ago, was great, they were so friendly and helpful. I actually searched around at other places (hated other places with freaky managers), but came back here because the manager was so nice. I was happy with the price, the time it took to get it all rented, the condition of the place...spotless! Never thought I would write a yelp review of a storage place, but they deserve the stars... read more

Stop ... Don't look any further. This is THE place for your stuff. My experience with Army is and has been perfect. Clean, neat, helpful, easy. Kyle is fantastic. Keep up the great work, guys. You have my vote. read more

They have special deals and they turned me on to Killian - a fantastic mover who got me in and out in across town under two hours and charged me $150. I'm going to use him and this storage company again soon. killian100@gmail.com Very satisfied customer here. read more

Finally, I found a non-corporate yet clean and safe storage facility in SF. After wasting the morning going to three other overpriced dumps, I yelped my way over here. I wish I had come here first. Everyone on staff is helpful, pleasant, and professional. Most units are drive-up, tall, and convenient. read more

I got a budget truck here a few weeks ago because I was moving. I was really in a rush but Army Street made it possible for me to get all my things done in time. I think the employee's name is Roland, he was pretty quick, got what I needed fast and was very helpful to all my questions. He also explained everything very clearly and it just made my experience really great. Definitely recommend Army Street!! read more

I came across Army Street Storage and it was a blessing, after being evicted from my work space of 16 years. The location is VERY convenient to 280. Peter and Simon were very understanding and accommodating. Army Street Storage has contractor hours which is excellent for businesses and the space is secure with cameras and gates. The grounds are clean and due to the fact that they are under 280, you know they will not have to relocate. I highly recommend this for those in need of a convenient and friendly work storage place in San Francisco! read more

Nice staff, and good prices. Have had a unit there for 4 years with no plans of leaving.

Rented a Budget truck from Simon. He was def the most helpful person I've ever rented a truck from. Will be back for sure and will turn to these guys when I need storage. read more

Friendly staff, convenient ground floor units, easily accessible from the 280. Kyle is very helpful with our organization. I highly recommend Army Street. read more

Thank you. I was a Army Street customer several years ago. I called a few months back to get on a waiting list for a unit. The place has new management and Josh somehow dug up my number, called me and I am a customer once again. As a businessman, I appreciate the professional management and the professional treatment they gave me. The place is very neat, clean and safe. I can drive my truck right up to my unit, the prices are right, they have everything I need. I give the place a big thumbs up. read more

I rented a truck from Army Street Mini Storage 10/12/12 for a mov and returned the rental on 10/15/12, a day early. I called to confirm the receipt of the truck and checked on the credit for early return. Everything was fine. On 2/1/13, I received a VM from BudgetAvis about damage to roof of the vehicle. After returning the call, sending an email and finally a certified letter disputing damage and asking for more information the documentation states damage was not logged until 28 days after my vehicle return and their claims examiner admits this office no roof damage in subsequent rentals, somehow they have come to the conclusion the blame occurred while in my care. Actually the damage happened previously to our usage and we only noticed it as we were loading the truck. But Army Street Mini and BudgetAvis LLC are hoping to leave me holding the bag for renting out poorly maintained vehicles. I'm not going to take this scam lying down and you shouldn't subject yourself to possibility of getting fleeced by these frauds. read more