Excellent customer service!!! Mike is the man!! He made sure he explained everything to me, offered…read moreme a safe ride to where he was towing my car, and was great to chat. 10/10 wwould recommend and will use this company again. Thanks Mike!

these people or person should not be in business!! if i could i would sue him all the way down to…read morehja great great grandchildren! this piece of crap destroyed my beautuful 2015 challenger! a car with out a ding or scratch on it! he did not give a crap to do.his job and let it roll on the flafbed not secured and crashed it into back of truck!then dumped it in my driveway knowing he wrecked it...then left leaving hydrolic fluud and oil all over! refused to answer the phone or even apologize!! its not even a real business it a house thats the address!! im waiting now for 2 weeks to get this handled amd my car fixed. he is the scum of the earth!! shame on you karma is comin for you.hard!!

Be warned! Scammers…read more110% Caught red handed several times for one friggin job, which they had to redo because of their installation, so instead they called Monroe and said they gave them bad parts and got new ones. That's Monroe's loss because the reason the struts were no good was because they left the giant stickers across the top of them and they couldn't seat to the car. I drove my sister an hour on the freeway twice with the car like this, steering all unsteady. They even tried to fake it like they fixed the struts and called me begging to get the car which I couldn't, only to call the next morning and found out it wasn't pulled in until then. So he was trying (desperately) to get me to pick up the car, (I'm sure with they had cut the stickers out, because it had never entered the shop yet. They put the struts in the next day when they arrived. Had I picked up my car Mike would have made up a story about me picking up my car I am sure and kept the brand new struts from Monroe, hoping I wouldn't notice in the few days left I had in my warranty that the car was still unstable. There was also a very serious problem with the rear axle which I know they had their hands on to put shocks on but they didn't mention it to me because they Cherry picked their work. This is how I first met Mike at the telegraph location. I have worked on cars at home, I'm aware of how much shops charge, and asked him for a quote. It was so long ago I don't remember specifically it might been a hub, but I recognize an "I don't want to do it" price when I see it. Later it turned out it cost half of what he had quoted me being the point. So I already knew the telegraph location was sketchy then they moved the sketchy guy to the Ecorse location so that makes me think that they're all sketchy and I'm done with them and I think anyone should be warned the same.

Not only did they hang up on me several times but the service here is trash…read more I called ahead tried to present myself and say hello and all I got was a "I can't even here you" followed with a click and a dial tone. This is the most unprofessional shop, looks pretty shady, and finally pathological liars. I came in for a simple service for my car and to make sure everything is alright. But it turned into a nightmare. I can hear the employees not wanting to work and even telling customers false information, I'm no mechanic but I do a lot of work with service shops and I am a car enthusiast myself. To tell a customer they need to change their fuel pump to be able to get more life out of the oil as well as fixing a thermostat doesn't seem pretty fair. Also telling customers that oil changes may take up to 3 hours to get done? Ridiculous. DO NOT COME HERE PLEASE SAVE YOURSELF! Someone needs to come in this place of business and make some big changes.

Tim was great!…read more Triple 7 Towing found my location easily within 30 minutes. Tim was courteous, knowledgeable and professional. He changed my tire, which was total blowout, and put on my spare. In less than 10 minutes I was back on the road to work.

Could not have been better. Jeff was absolutely amazing. Not only was he at my location in UNDER 20…read moreminutes, but he helped us to figure out what's wrong with my car and was so intentional. He got my car home, parked perfectly, and just made me happy. Thank you so much for your time jeff and we are so grateful for you.

Personal service and accommodated my needs. I had two cars to move and they found a way to do it…read moreall in one trip, saving me money. Highly recommend.

Crazy fast. Very nice and not a bad cost!…read more And as he is leaving the mechanics he offered me a ride home. And I'm a guy not some pretty girl. That says something! Officially my go to towing company.

Paul and Jake were exceptionally helpful and accommodative. They responded on the dot and performed…read morebeautifully. Real folks and great service. This is the service you want!

Doug is a real professional. I was looking for someone to haul my soon to be classic. I spoke to a…read morefew companies, including the large semi auto haulers. Then I found Doug on Yelp. He knows cars and takes a lot of extra care in loading and unloading. I will definitely call again.

I broke down in the middle of the road and had to push my car out the street. I called Sam's & Son…read morefor a tow. He was very precise, didn't have to wait long and got my car to the shop of my choice fast. If I ever need a tow again, I will be calling Sam's & Son.

Super thankful we found Sam! Our flight was super delayed and we ended up getting back to Detroit…read moreway later than we wanted, as soon as we left our parking lot, our car stalled and we could not take our drive back to Canada. but Sam assured us that we were safe and told our vehicle and made sure it was in tiptop shape before our journey home. thank you sam! Very reasonable prices and a very awesome guy.

I would highly recommend this company, driver joe was nice and knowledgeable ,fast responseread more

Broke down at 10 pm on Christmas eve and they had a guy out and my car on the wrecker in less than…read more20 minutes, took me to my hotel, recommended a great mechanic nearby, and dropped my car off there! Amazing, friendly, knowledgeable, expedient service at a fair price. Definitely would call again.

Turned away bc I didn't have an appointment scheduled with an estimator even though on their…read morewebsite it literally says "The Collision Shop of Westland would be happy to provide you with a free estimate. Stop by anytime during our business hours" ..I wonder if it was bc of something else...

I am extremely happy w/ The Collision Shop!! Ron and Patrick were both very personable and…read morefriendly!!! I had gone to a couple of other places to get quotes for some front end damage. 1 place had to set a date for an estimate 2 weeks in the future and the other was $600.00 more and they wanted to keep my car for a week. At the Collision Shop they gave me an immediate REASONABLE estimate, and when it came time for the repair I had the car back by noon!!!. My car looks great and I would highly recommend their services!!! I will definitely use them again if needed!!! :)