Havenova Home Care has a professionally inclined manner of providing services and staffs are very…read morepolite, hard working, helpful and go beyond borders to ensure their clients get the best. It's all about family relationship between workers and clients. I was awed by their great work ethic, love, and care. I highly recommend them on a 5-star basis. Thank you Havenova for your awesome work you do for us all.

My brother is at pine knoll nursing home. The five stars is for Ronnie. He is my brother's…read morecaregiver. I met Ronnie and I can see why my brother is happy with him. He is very attentive and caring. My brother is blind so he needs extra care. There's another woman named Mary, she gave us access to the outdoor patio which was really helpful for us so he could get some exercise. I appreciate the staff keeping an eye on my brother even though they are not used to dealing with blind people. They always make sure to keep him clean and as well as his room. Thank you very much for all you're doing for him

For the good part...the first few months of a family member's stay, this place was acceptable. it's…read morevery clean, tidy and kept up. The grounds are meticulously cared for. The housekeeping staff does a great job and are very friendly. Especially Trish. She's very pleasant and social. Always striking up a conversation with our family member. She kept our family members private room clean at all times. The activities team, Valerie and Stacey go out of their way to make sure residents participate and have a good time. They also are very friendly and personable.I was very impressed with them. Chris the maintenance guy is very prompt when something needs attention. Also a very nice guy. Bob, the project manager, I believe, also very caring and understanding. One time He went out of his way to bring our family member to an eye appointment when transport and family members couldn't. Now the not so good. I won't name any names, but will mention their title. The nursing coordinator was fairly nice for first few months. But when our family member left his medical appointment in Boston (not a good choice to do) before his transport arrived, she turned not so nice. It's understandable of her concern and her duty to be sure residents are always safe. But we feel he was being continuously penalized for his wrong doing. The day after this incident (he went missing for several hours) she put him in a cramped room Way down the other end of the hall. She said it was for his safety sake because his private room was too small for him..that made no sense because the room they transferred him to, had 2 beds, one not being used, and just about the same size as his private room. Also, she would not allow him to venture out for a day with his sister, who did it weekly Up until this incident. She claimed he was an escape risk. He spent his Father's Day in the facility. This was his first Father's Day without his daughter, who had passed a few months earlier. His sister planned on a family day for him at her home, to help him from the pain of not having his daughter on this special day. This shows NO COMPASSION.also, She would not allow him to use transport for his medical appointments, even tho a family member would be meeting him when transport would arrive at the appointment. This is something that has been done since his admission here. A few times she raised her voice at his sister, when discussing certain matters. This is very unprofessional. The social worker is extremely condescending. She lacks people skills. And shows no empathy. I've dealt with many social workers, With my profession, so I am familiar with thier roles and the manners they should have. This one lacks manners. If she hadn't continued telling us and our family member that "he is his own person and can make his own decisions", he probably wouldn't have decided to leave his appointment before transport came and got lost in Boston! There have been several disagreements between her and our family members sister. She had an obvious dislike for his sister. one one of his final days there, Our family member's sister was sitting on the spare bed going through her phone while the doctor was behind curtains, tending to his wounds. he came from behind the curtain to discuss his condition, when all of a sudden He started saying she was unethical in recording him! She told him she was not recording him and was just checking her messages while she was waiting. she showed him her phone. He left our family member, without covering his wound and went to get the nursing coordinator, who then came into the room and scolded his sister, like a child. somehow the social worker became involved and refused to hear the whole story. His wound was not properly dressed until later that day. The next couple of days, our family member kept complaining of pain around his wound and was not feeling well in general. He asked to be transported to the closest hospital. I'm not sure who, but he was told he was fine and that he didn't need to go. 2 days later, his sister went to visit him and immediately saw that he had a fever and looked very I'll. He needed to go to an emergency room. She took him there herself. But before being able to leave the building, the nurse coordinator stepped in and made things difficult, wasting the time he should have been at the hospital. At the emergency room, it was determined he had a seriously bad infection, his wound was a stage 3 wound (stage 4 is the worst) and he could have died if he was not seen when he was. Needless to say, we removed him from Pine Knoll.

Exceptional Health is a fantastic practice. The team is dedicated and really cares about helping…read moreyou reach your health goals. The service is great, and it's definitely worth the investment.

Exceptional Health stands out in concierge internal medicine with their exceptional approach to…read morecare. The team's dedication and genuine support really make me feel beyond cared for. My doctor found medical issues no one else has picked up on before. I finally feel like I'm on the right track!

Boston Senior Home Care is a private not for profit agency that provides services to seniors in the…read moreBoston Proper neighborhoods. BSHC is also the home of Boston Elder Info hot line which a local info clearing house on all elder services in Massachusettes ( free service) . Some of the services it provides to low to moderate income seniors include: meals on wheels, personal care, homemakers, protective services, day care, advocacy, medical transportation and case management to name a few.

As a child of a parent, I am committed wholeheartedly to taking care of my mom. Yes, at certain…read moretimes my stress level can become tense. However, not under ANY circumstances should my stress level become intense due to Boston Senior Homecare inability to pay their Caregivers on time. Enough is enough. Boston Senior Homecare needs to get it together or the State needs to award the Contract to another agency.

Simply the best!! I'll write more when I have more time, but you'll have to excuse me, I just…read moreworked hard and now I need to go ice my muscles:) Everyone here is kind, warm, competent, and organized. What more could you want? I've been a patient here for several injuries over the years and I've always have received wonderful care. If you're someone who has been injured then I'm sorry for any injury you went through or any pain, but I'm glad that you'll be in good hands here for your treatment. If you're lucky enough to be cared for here, then welcome to your chapter: healing!

Matt and Peter were wonderful in helping me with my recovery from knee replacement surgery. They…read morewere very personable, very caring, and very thorough, knowledgeable, and professional at all times. I highly recommend this location for anyone needing physical therapy.

My brother in law was here up to his passing. The staff was great, both the administrators and the…read morecare people. Even his passing was handled with dignity as many staffers lined the hallway as his body was being wheeled out, a great send off and show of respect. Thank you for your care.

My mother and Aunt both lived here. beautifully, lovingly cared for until they passed. Carmelite…read moretradition sang them to their rest.

This was an excellent experience- The helper we used was kind, caring and gave very individualized…read moreattention. This organization is very professional, quick to respond and outstanding in every way. Highly recommend. Laura in Watertown MA

The staff member from the company was very nice and friendly. However, it appears they have…read morelimited knowledge of how to handle dementia/Alzheimer's patients. For a senior that just needs assistance that has all their facilities is probably more appropriate for their services.

If I could give zero stars, I would. The nursing home in Dedham basically keeps the patients fed…read moreand clothed. Beyond that, forget it. The patients are slumped over in their wheelchairs in front of a TV. You ask for something, and the response 90% of the time is "I'm busy". The place serves as a hospital only when in it's in their best interests. In a nutshell, it's one big corporation. Horrible.

my friend told me i was in th best rehab in the country. it must have changed since she was there…read more my friends sent me flowers. they were beautiful but not one had a name on it when it was delivered.i had no idea who they were from.iasked and asked for help finding who had sent the flowere but no one cared to help me.it still bothers me. the aides were cranky. they seemed over worked and under paid. actually the aides that were men seemed less tired and they were not cranky at all