The worst most ruthless company . This company bought Sensible Security, an alarm company I had…read morefor over 20 years. When it was sold and changed over, I had them service my alarm. (South shore Alarms). They cleverly had me sign a five year contract. I had to have my alarm constantly fixed. When ever they would come the alarm would work for a week or two and then we would have false alarms, to the point where we were getting fined by Nassau county $250 for each false alarm. The cycle of repair and two weeks later false alarm went on for at least a year . We decided to terminate our contract in writing. The company was obviously not run the same as Sensible Security and we were very unsatisfied on top of fine after fine from Nassau county for false alarms. After cancellation they became totally ruthless slapping us with a law suite. They went after us for the cost of the alarm system which was 20 years old, the remaining four years of monitoring fees and lawyers fees from the group of lawyers they used, with a ton of mounting fees. This firm was no more than a collection agency trying to get money and settle for whatever money they could obtain for their client, South Shore Alarms. NEVER Do BUSINESS WITH THIS Alarm Company !!!! We moved to ADT and could not be happier.

I cannot thank Ron more. If you need an alarm installed, or if you require your alarm fixed, this…read morecompany would be your best choice. Ron was fantastic, helpful and honest. The cost of his service was fair. In fact he told us how we might fix it ourselves. The cost? $0.00. We did need his help for something he identified as needing fixing. He came within a week, did a great job. Highly recommended.

I highly recommend these guys! I was having problems with my nest thermostat, it kept powering down…read moreand the AC would stop working. ProCare solutions came out and snake another wire to the thermostat and got me back up and running in no time! Very professional! I look forward to using them in the future when I upgrade my security cameras. I'm very interested in home automation, I know these guys specialize in that so I will be also getting quotes for wi-Fi garage door openings and lighting

I worked with ProCast to install my Nest Hello doorbell. They did an awesome job and it's been…read morerunning flawlessly since it has been installed (for months now!). As I continue to add smart home devices, I will work with ProCast again!

I can't believe the bad reviews. We've had their equipment for years, ten cameras in various places…read morein our business. No trouble at all. When one of the cameras goes out, we need access to a new computer, or there are other issues, their tech department calls quickly and fixes the problem.

Beware of Carlos. He'll make you think that he's on your side and looking out for you. He'll even…read moremake you think like he's your new BFF. Don't fall for his sweet talking. He's just sizing you up to see how he could make a quick buck off of you by overcharging and then giving you subpar equipment. He'll do this because he thinks you don't know anything about security products anyway and will never find out. His bosses probably condone this practice. Stay away from them and go somewhere else. Security equipment dealers are dime a dozen. Don't be fooled by their BBB and Google ratings. Those are carefully solicited.

Jeff Bertuccio is so professional.He Is very honest caring…read moreand delivers With his excellent staff ecemplary Service.highly recommended Veronica prezeau office manager So caring and joe coffey assistant of Jeff very professional Oscar messer

Have had a 5 yr contract with them with no issues whatsoever. Anytime the alarm went off the call…read morecenter called immediately. No problems with adding people on and taking people off the alarm code system and changing the phone call #'s of what number to call 1st, 2nd, 3rd, etc., meeting with them soon, to renew contract and add on surveillance. hopefully it will be affordable.. :)

Poor customer service! Nothing but problems with this company. Made an error on bill said they…read morewould adjust it. Next month it's not adjusted and I have an overdue bill that they said they would handle. I would never use this company again!

Our salesman Jerry was prompt and diligent in contacting us with the right house security setup…read more During the sales process we were educated in how the system works, how the modules work, and options to improve our house security. Jerry laid out the pricing up front and made reasonable suggestions which led us to feel no pressure in purchasing our system through him. We were told someone would show up to install the system within days and during specific hours. Owusu, our installer, came right on time and was easy to work with. He took the time to neatly install the system and when he was done we were shown how to use the security system from start to finish. Overall, I highly suggest you call the Melville office, ask for Jerry and get your Vector Security System today!

Became unresponsive and didn't do the job as I wanted. Installed the reolink system in my home. Ran…read morea wire across the roof of the home because it was convenient for them but not a professional install. After multiple attempts on rescheduling and promising to fix the wire he never came back. Would not recommend.

I needed a wireless doorbell and camera installed and was able to find a technician within a day to…read moreschedule for the installation. Everything was perfect, the worker Phas was very professional and kind (efficient as well). I would definitely recommend to anybody who is interested in work done around their unit.

Benly, owner, was great and patient in solving my computer issue. He was responsive and willing to…read morego the extra mile to address the multiple issues that arose during the troubleshooting of my laptop. Highly recommend.

Unitech Solutions USA is a wonderful company to do business with. Very Hands On: Highly…read moreProfessional, Knowledgeable, Courteous, Accessible and Personable! Our installation project was performed smoothly and timely and we are very satisfied doing business with them. We highly recommend them.

Worked quickly and efficiently but when I spoke initially about putting my basement camera more…read moreremoved from the wall using a 2 x 4 wood. Then I step away and it's done without the wood and when I explained to him I wanted it with the wood, he said he has another appointment to Goto and it's already set up. Then he didn't show me how to use this new box that I've never used before and he knows I never used it. A lot of errors happened after he was gone and a lot of texting back and forth. This could of been prevented if he gave me a run thru of how the camera/box works. When he was done installing, he was rushing out of there. Sorry man, won't be calling you again.

Total professionals... they installed 4 cameras and the DVR for my home, recommended the right…read moreequipment (wiring, casing etc) and completed an excellent job at a reasonable price. Highly recommend them!