Family broke down in Charlotesville on the way back home to southern VA. Problems with steering…read morewere the main issue. They stopped here to drop the car off and they used illegitimate parts that totally screwed up the car. They were uncommunicative and completely avoidant. We paid using my credit card. Now we are trying to figure it out with another auto shop and this "business" is refusing to give back the money that they took from our family for a faulty job. Larry (the guy who actually threatened my sister), Amanda, Yasha (the owner who never answers the phone and avoids all responsibility) and the whole place need to understand that people in a desperate position shouldn't be toyed with. Having a con-artist auto shop threaten my sister, destroy our car, and hold our money hostage is a new low. UPDATE: It's strange to say this but they actually got a lawyer to pull down negative reviews from my family. How disgraceful. Law is finally at a point where con-artists are being defended.

We were from out of town & had a broken rear driveshaft. My hubby was fixing it but couldn't get a…read morepart disconnected. Larry's auto was sooo helpful. They stopped everything & popped it off. They were so nice & compassionate for people broken down needing someone to lend a hand. Will recommend to local friends!!! Thank you!!

Recently experienced a slow tire leak .. popped into Bob's on a late afternoon assuming I'd have to…read moreleave the car .. nope .. repaired within 35 minutes on a busy afternoon when two other shops had turned me away .. Bob's has been a great merchant for me for 37 years & I highly value Bob, Sherry, Todd and everyone @ that great business

Loved this place -honest and good work. I appreciated their care and not over charging me or trying…read moreto make repairs that were not needed

I taken my vehicles to Marshall's for many many years. Scott is always pleasant and explains any…read moreissues my car has. Usually I'm just getting an inspection or oil change and routine maintenance. I can make an appointment for an inspection or drop it off the night before and pick it up when it's ready.

I have been taking my car to Marshall Tire and Auto for several years now and I have no complaints…read more The owner is polite, honest, and does a good job. It is a smaller operation. The owner tends to be there early and leave early (which works well for me). It is best to call ahead and explain the situation. Definitely recommend.

Nicest guy in town for tires! He is honest and affordable. I have been to him 3 times. Will not go…read moreanywhere else as long as he is in business! Highly recommend with all the !!!

I visited this guy with a leaky valve or so I thought. After 5 minutes he comes back and says I…read morehad a hole and charged me $20. Guess what? The next day tire is very low again. I took my car to NTP where they told me that there is a seal problem but no evidence of a hole (or the repair of one). Honesty is huge with me when I go to any service place. I will not be back to Fitzgerald's again. I hope he enjoyed my $20. I certainly did not have the opportunity.

Taking my cars there for years. Noticed a recent dropoff in quality over the past 1-2 years. We…read morepaid for a car service and only got oil change. Both cars didn't have coolant added; one engine blown. People seemed nice, but trust is gone.

We've been looking for a reliable, honest mechanic for our two vehicles in Charlottesville for a…read morecouple of years now. Used to go to one of the chain places at Seminole Trail and Rio Rd intersection but change in ownership there has driven that place into the ground. So . . . we read the reviews for API and decided to give it a try for an oil change on our Outback. Very satisfied! They were friendly, quick and reasonably priced. Cost a bit more than the '"Drive-thru' oil changers but not by much and I'll happily pay more for a real technician who knows cars and takes pride in their work vs the low-paid gen x-er working at the drive thru oil change place who spends more time looking at his phone screen than he does at the car. If you're tired of getting quasi-scammed at other car repair/maintenance places in town, API is trustworthy and fair. WE'll be coming back for sure.

Started coming here 2 years ago to get all of our cars inspected the lady at the front desk has…read moreALWAYS been rude she has no respect nor has manners. By working in the front your the first face clients see. Manager has always been nice but unfortunately we cannot keep putting our money somewhere we are not welcomed.

We were traveling out of state from Tennessee and had some issues with our ABS sensor on our 2016…read moreToyota tundra. We stopped there because it was the closest thing from where we were having our issue. Within 15 minutes they had the truck looked at and the problem diagnosed. They were fast and friendly, and got us on our way. THANK YOU!

They replaced the timing belt & AC compressor on my wife's car…read more last summer. A fairly big job. A year later, everything is still running fine. Competent mechanics & completely upfront. I highly recommend Finleys.

I started using Finley's because I was tired of the Honda dealer doing me wrong. Finley's was okay…read moreat fist. But recently I went in for an oil change. The lady at the front desk said I was "required" to use synthetic oil. When I questioned that (I'm a bit of a car nut), she said I should look it up on the internet or my service manual. And she went ahead and wrote up my work order for synthetic oil (which BTW costs twice as much as regular oil). So I went home and looked it up. Nowhere does it say synthetic oil is required. In fact, it can be bad for older cards (it finds leaks). In fact, it is not even recommended. Sites will tell you the benefits (such as longer between oil changes, better gas mileage), but never any mention of being required. When will companies learn that tricking a customer increases their revenue for that one day - but will lose them future business when the customer goes somewhere else from now on. BTW the sticker they put on the window (to remind me of my next oil change) still said only 5,000 miles - not the 7,000 or 10,000 that is usual for synthetic oil Good night Finley's. Good night moon.

I have had several amazing experiences with Masters! All of them have been great. The entire staff…read moreat Masters are incredibly professional and very friendly. Their work is outstanding! I would never consider any body shop except Masters!!

Stellar experience with this Company! Competitive pricing and quick estimates. And on site…read morerentals!!