1. Monticello Motors

    1. Monticello Motors

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    Charlottesville, VA

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    Monticello Motors

    3.2 (9 reviews)
    Open 10:00 am - 4:00 pm

    Services - Monticello Motors

    Auto loan

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    1 year ago

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    Monticello M.

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    2 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    8 years ago

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    7 years ago

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    Rhonda B.

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    9 years ago

    This is the best kept secret in Charlottesville when it comes to buying a quality used car.

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    9 years ago

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    Flow Honda of Charlottesville

    Flow Honda of Charlottesville

    (17 reviews)

    I had an outstanding service experience with my 2025 Honda Ridgeline at Flow Honda of…read moreCharlottesville. Technician John Grooms and service advisor Tamara Charron both went above and beyond. John's attention to detail was especially impressive. He noticed that the rear differential service that had supposedly been performed previously at Honda of Slidell, Louisiana had in fact not been completed--the factory markings were still perfectly aligned. Catching something like that demonstrates a level of professionalism and thoroughness that gives me tremendous confidence in the work being done on my truck. Tamara Charron was equally fantastic. She was delightful, immensely courteous, and incredibly helpful throughout the entire visit. She made everything easy and pleasant, kept me informed, and ensured I had a great experience from start to finish. I was happy to have some additional maintenance performed to keep my Ridgeline in top shape, especially with my road trip across the United States. Knowing that there are people like John and Tamara looking after my vehicle gives me peace of mind. Flow Honda of Charlottesville has earned my trust, and I highly recommend them for their professionalism, honesty, and exceptional customer service.

    [UPDATE]:I am updating this review to reflect the final outcome of my recent service on July…read more31st.According to Invoice #475104, a tire rotation was billed and documented as completed. However, because my vehicle previously had a severe blowout that left permanent scratch marks on the rear driver's side rim (see attached photos), I noticed a week later that this specific wheel was still sitting in its exact original position. Since a standard tire rotation requires moving the rear wheels to the front, I reached out to management regarding this discrepancy.After reviewing their shop video surveillance footage, the Service Director formally confirmed that the tire rotation was mistakenly missed by the technician despite being listed on the paperwork.While it was disappointing to experience an unperformed service on a safety-critical item, I highly appreciate that Flow Honda's upper management stepped up, took full responsibility for the oversight, and handled the resolution professionally. They promptly issued me a full refund along with an additional goodwill compensation check totaling $425, which I have now physically received.Per our agreement and out of integrity, I am updating this review to 3 stars to show that management successfully resolved the dispute and made things right financially. For future customers, this serves as a gentle reminder to always verify your service paperwork before leaving the shop. Thank you to the management team for their final cooperation.

    UVA Community Credit Union - UVA Community Credit Union logo

    UVA Community Credit Union

    (48 reviews)

    I closed my account years ago after having regularly been locked out of it for the flimsiest…read moreexcuses. Making a purchase or withdrawal out of state without previously notifying them of my travel plans. Annual charitable contributions. Paying a friend's fines to get a bench warrant lifted off him. Once they locked my account at the beginning of a three-day weekend, with no customer service available, when I was planning to take a long trip but changed my mind at the last minute. Took them 18 hours to send an automated call to my landline, which gave me the only opportunity to unlock the account. If that had happened while I was on the road, I'd have had no money for gas, food, hotel, who knows what could have happened to me. Another time I was at O'Hare and my card stopped working. They called my home phone number instead of my cell! To see if I was in Chicago! I found out they used a third party service to monitor for potential fraud and do this sort of thing. I finally got sick of it and pulled my six figures out and put them in a bank that lets me resolve any situations like this instantly through their phone app rather than making me wait hours or days. A UVA Credit Union exec left a panicked message on my phone - finally got someone's attention! - and I left him one on his telling about all the different times this had happened, how often I was given promises and assurances that amounted to nothing, and ended by asking him: "How many second chances to you think you're entitled to?" Will never, ever go back to them.

    I'm also disappointed I had UVA sunce 2000 and Im retired on disability and on oxygen I get…read moreanother from heartford for sickness I developed while employed at uva . My beef with UVA is my checks get deposited on Fridays and it's showing in my account but they not going release my funds until following Monday. Why does chime and Dupont issue funds earlier and UVA holds on to this particular check. If it's true it was sent out on 16 then I have to wait until 20 then my funds need be available 12 midnight Sunday night.

    Monticello Motors - car_dealers - Updated September 2026

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