ARD put tile in a bath, the tile is now loose and grout cracking. I spoke to them on 9/7/25 and was…read moreadvised they would get back to me despite 3 additional phone calls to them. ARD put tile in a bath, the tile is now loose and grout cracking. I spoke to them on 9/7/25 and was advised they would get back to me despite 3 additional phone calls to them. Terrible workmanship, terrible customer service, avoid them or you will be writing the same thing.

First and foremost, this may be the first time I've taken the time to post a review. I'm naturally…read morepatient and hope people follow through. Jokes on me with this one. Working with ARD Home Services was one of the worst experiences I've had. They consistently blew me off after repeated attempts to get them to follow throw on door painting / installation. It was excuse after excuse...after finally getting them over to the house (granted they had my 6.8k for over a month), they installed the shittiest work I've ever seen. Photos attached. They didn't even take off the stickers before painting lol Save your time and don't use them.

I've read all other reviews for this company, but for me they did a great job. I reached out by…read moretext for a bid at my home in Poolville. He replied the next business day and then we set a time to come look. When he showed up and investigated a full under master bath and laundry room re-plumbing and venting project, he was very cordial and confident. We talked about price and agreed. He did negotiate with me and gave me some discount. He knocked out the project the next day in about 6 hours of hard work, plus a long trip to the plumbing supply house. Long day for him but a decent pay day and he did a wonderful job. He's former military and super busy. So you can expect a respectful and capable man who seems to keep his word. So far, I think Ryan is a contractor I will use in the future on a variety of projects. Thank you Ryan!

This might be the first time I've ever written a review, but this experience warrants it. I'm…read moreusually patient and trust that people will follow through, but this time, I was proven wrong. Working with ARD Home Services and EliteHome Services (who, conveniently, keep rebranding) was one of the worst experiences I've had. Despite numerous attempts to get them to complete the door painting and installation, they constantly ignored me and came up with excuse after excuse. When they finally showed up--after holding onto my $6,800 for over a month--the work they delivered was abysmal. The quality was atrocious, and they didn't even bother to remove the stickers before painting. I've attached photos for reference. Save yourself the frustration and money--avoid them at all costs. It's been over a week since my last attempt to reach out, and I've heard nothing. The work was terrible, they were unprofessional, and based on other reviews I've read, this seems to be a recurring issue.

Show up or call to cancel appointments Called to have someone come check the pressure tank told…read moreme the would try and get me scheduled the day I called or call and set it up for the next day. Never heard back

This company deserves the best possible review. Their technician, John, came out and was able to…read morediagnose, repair and complete the job within 1 day. He was professional, friendly and had a great attitude. Very honest pricing for great work. Thanks again.

This is the most unprofessional company I've ever worked with. They hired us to contract work and…read morenever paid us $6700. And that's after telling us they were paid for thecwork we did. They gave us a sad story about how their CEO was stealing from the company and promised payments would start to come in. Nothing they've promised has been delivered on. The owner hides behind her receptionist, avoids returning phone calls, and lies constantly about paying their bills. I have not ever been so insulted in my 9 years working as a contractor. DO NOT WORK WITH THESE CRIMINALS UPDATE: 3 months later (11 months after the initial invoice), still not $1 for the $6700 worth of work we did for them.

SPS Roofing is now down in Rockport helping out with the storm repairs. They've set up a location…read moredown there to better serve the community. I had SPS Roofing out to take a look at the roof that got damaged in Hurricane Harvey. They brought out a long ladder, shimmied right up the wall to climb up on the roof to inspect. Their depth of knowledge was readily apparent. They know what they're talking about- and can do the repairs themselves. They have a metal fabrication shop that can crank out even the weirdest of roof lines, or strangest of materials. These guys aren't some fly-by-night roofing company, they've been around for decades! They do a professional job, and I am thankful that they're down in Rockport helping to bring things back to normal. I was also happy to see that these guys are HAAG certified! That doesn't mean that they do well with Swedish bar hags, but they are on the cutting edge of roofing technology. They can recommend a wide variety of roofing materials for every cost and situation.