Review for Family Friends Veterinary Hospital…read more Over the years, we've taken a lifetime series of hounds and bulldogs to Family Friends. I've always wondered why they chose the name Family Friends. At first, I assumed it was because pets are members of the family, and the name had a nice ring to it. Over the past few days, I understand it differently. Family Friends are truly friends to our family. It's a large practice with a remarkable staff--every one of them kind, caring, knowledgeable, and professional. Many practices achieve "friendly." Family Friends has created something more: a place where each staff member steps forward like a true friend, without hesitation, and goes the extra mile. That sets them apart. This past week, as we worked to connect with specialty veterinary services for our dog, Family Friends exchanged supportive emails, answered questions, and listened patiently as we tried to talk through tears. They took time with every visit, showed genuine care, and did everything they could to help us move forward. Their kindness has made a very difficult time feel less overwhelming. Friends are awesome; friends who also know what they are doing--each and every one of them--are deeply appreciated. We do not yet know the outcome for our dog. What we do know is that, whatever lies ahead, we have been supported by wonderful people, and their care has meant a great deal to our small family of two people and two dogs. Family Friends has lived up to its name in ways we never expected. - Carol G.

We've trusted Family Friends with several of our dogs over many years, and they have always been…read morecompassionate, genuine, and caring. They take the time to explain things clearly, offer practical advice for care at home, and never push unnecessary services. Their urgent care hours have also been an incredible help to our family. Some visits have been especially difficult due to heartbreaking diagnoses, and their kindness and support during those moments have meant so much to us.

My Favorite Vet! Dr.S is just amazing with our dogs and is always so kind to us! Our dogs love…read moregoing to the vet.

Absolutely outstanding. Dr Stasiak has taken a lifelong interest in veterinary medicine and has a…read morefull grasp of the situation using deductive reasoning. He recognizes problems quickly, makes quick and accurate diagnoses and treats proficiently. He is compassionate and our newly rescued dog sensed this. She was very relaxed around him. His staff obviously emulates him and the clinic is a care center, not putting profit first.

we love taking our pup to doggy daycare! staff are so kind! the first day is free as your dog gets…read morea behavioral assessment to ensure a good fit for daycare, they send you home with a report card of how your pet did, so cute. love that they send pictures and a short report at the end of the day.

I've taken my dog to both the Breton Village location and the Cascade location. Every vet I've…read moreseen, including the administrative staff has been professional and caring. They love and care for animals like they are their own. When I've had any serious or concerning issues for my dog, they've had me bring him in right away to get looked at. This place goes the extra mile and I trust them with all my dog's needs.

I can't say enough good things about Dr. Tittle and everyone at Eastown Veterinary Clinic…read more Everyone's love of animals is palpable the second you step in - the gals behind the counter happily greet us and our fur-baby each time, for instance. We had a routine follow-up, and our visit was massively delayed - because Dr. Tittle was assisting two dog emergencies (ingestion of chocolate and a heart attack). The entire staff was extremely apologetic, but frankly, I don't mind waiting; if that were my pet, I'd want my vet to be able to give that much time and attention. And Dr. Happel actually figured out our kitty had feline herpes, after we'd spent 2 years trying to manage her inappropriate elimination. Plus, they're reasonably priced, and with the app, it's easy to keep track of appts and prescriptions. Enthusiastic, incredibly friendly, and exuberantly in love with our furry family members - I couldn't ask for a better place to take our kitty.

Yes, Eastown Vet is pricier than most vets, but you get what you pay for: the great service and…read moredetailed, up-to-date knowledge of its staff and vets, including dental specialists. In my 5 years of experience taking my chihuahua here, it has been worth it!

Best in the area! We started going when Dr. Jackson was still practicing and transitioned to Dr…read more Burns after he retired. The care is always top notch: caring, patience, great listeners and incredibly knowledgeable.

Thank you so much Southkent Vet Staff!! I have much…read moreappreciation for this Veterinary Facility I have been with them for 20+ years they have always been AWESOME but they out did it today. I renewed vaccines Mar 31, 2026 & they did blood panels found out she had UTI week later & it was Spring break my car was down I live a ways from Caledonia getting there wasn't possible a tech on her way to another place brought to me. I am so Appreciative for this! No other Vet would care this much so THANK YOU VERY MUCH Caledonia Southkent Vet for your incredible Love of my furry Sincerely Amy Lyon

This is the best veterinary clinic ive taken my pets too. They are all kind, compassionate,…read more knowledgeable and caring staff. I cant recommend them enough!

This is very untrue. I was very emotional due to a recent divorce, 2 extremely ill daughters with…read morelife threatening illnesses and sick fur babies. I was emotional, but never once had any type of issue with anyone of the staff at least not to my face. I never asked for anything other than care for my babies and I paid my bills at time if service. I was unaware of any of this until I reached out for an appointment for care. I was told that my accounts were closed. I asked why and was told it must be a mistake and that it would be corrected. I was told that my pups scrip would be filled just before 5:00pm on Friday I was extremely concerned that Chewy had still not received his scrp. I called your office and was told thst I was to emotional for your staff go somewhere else. I only wish I would have know how unprofessional your office was before I recommended you to family and friends. You might want to make sure your not mistaking me for someone else. Wouldn't matter anyway. Its a shame Ray you were the only person I had crap with. So I am sorry that you have no compassion and are saying none of the staff does either. God Bless

Feeling disappointed. We've brought our animals here for years and have always come to our…read moreappointments. Today I called to set up an appointment for my daughter's guinea pigs and was told they have a new policy. They are now charging ahead of time a fee of $91 per guinea pig just to make the appointment, as a down payment before they're even seen. The woman on the phone said it was because some customers don't show up for their appointments. So, East Veterinary Clinic has decided that everyone else will now apparently be punished for those that don't show up. I told her that was too bad because we would need to wait until next week for pay day then, to schedule an appointment since we can't schedule unless we pay $182 now. My chiropractor does this too but they simply take your credit card info and hold unto it unless you don't show up to your appointment and are then charged a fee. Only the person who fails to show up is charged, not everyone else. Yes, they apply that $182 towards your appointment once there, but for college students like my daughters, that's a lot of money. They live paycheck to paycheck. They were going to get paid on the Thursday before the appointment on Friday, and it wouldn't have been a problem. I understand the Clinics frustrations with no-shows, but I think they need to find a better solution for this. My daughter called a few other veterinarian places and they do not have this policy. So, just be aware that now to make an appointment at East Veterinary Clinic in Holland, you will need to pay for your visit ahead of time. If you are unable to do that, there are other clinics in the area that told us they do not do this.

I brought my sick cat, Chessie with allergy and fever. She need allergy vaccine. They required her…read moreto have rabies vaccine before they give her allergy vaccine. They have stupid policy. I know doctor can't give sick cat with fever rabies vaccine. My other doctor from Indiana was correct, She exam my different cat, Jilly and found out that she had fever, She can't give her rabies vaccine until she get better and have no fever. Google show that sick cat with fever can't have rabies vaccine. They went ahead and give Chessie rabies vaccine. They didn't care about her allergy and fever. I took her to other vets for allergy vaccine many times since 2017 and don't require rabies vaccine. They care about staff and don't care if sick cats and dogs die from rabies vaccine. They just want to make money. They sucks.

We came here because our cat was not mobile…read more They took the time to check and validate the options for us before recommending anything specific. Very good experience.

Breton Village Animal Clinic has been our veterinarian office of choice for our kitties and our…read morenewest puppy Molly. Their friendly team provides individualized care that is incomparable to other vets we have seen in the past. Our poor Molly is apparently afraid of white coats - and upon learning this, they updated her chart and so they can make sure staff are not wearing coats when she comes. Even though she needed bloodwork at our visit today, the staff gave her plenty of treats and attention (the one thing she values most of all) to the point where she did not want to leave. We are so grateful to have found a clinic that gives our pets the same love and care that we do.

I have been bringing my animals to Sprinkle Road Vet for over 1 years. And I have always left…read morehappy! I have 3 dogs. 1 is dog aggressive. 1 has separation anxiety. And they know how to handle each situation and make me feel comfortable and calm. The vet techs are absolutely amazing and know just how to properly handle my babies. I recently took my 4 year old Pitty Luna to have her ears checked out, DURING all this Covid-19 quarantine stuff. They handled themselves VERY well. The set up was smart and efficient. They took care of my baby even though I couldn't go back with her, which made her super scared and anxious. I was expecting a big... HUGE bill, her ears I already suspected were infected, she was in pain. I can't believe I paid under $200 for ear cleaning, 2 months of nexguard, sick visit and ear meds!? SO happy!! She came out with CLEAN ears, on meds and the doctor and tech throughly explained everything and answered ALL of my overwhelming questions lol I wholeheartedly recommend this vet clinic! I wouldn't trust anyone else with my fur babies

Dr. Martin assessed my dog to see if she could do entropion surgery and said she could do it…read morealthough it would be challenging. She said it may need some "tweaking" afterwards if enough wasn't removed but she would rather do that than take off too much skin. The cost was about $2000. After my dog healed from the surgery, it was like nothing had been done and he still suffers from the same problems with his eyes. When I called her to ask that she perform a revision, she refused to help me in any way, was extremely rude, said I was untrustworthy, and refused to refund my money. I've never encountered anything like this. I'm just out of $2000 and will now have to come up with more money to take him elsewhere. I would never recommend this clinic to anyone!!! She is the one that is untrustworthy, extremely unprofessional and is obviously out to take people's money.

I brought my litter of puppies in to be seen, and I got these awesome complimentary puppy booklets!…read moreThey didn't even have to do that! I wanted to thank them for going the extra mile and thank them for being so compassionate and gentle with my babies! Thank you Dr. Marr for taking such good care of my puppies. Some people just don't understand all the hard work that goes on there :)

I had to take my cat in to be euthanized and I knew it would be difficult. The staff were…read moreincredible through a very challenging situation. I am so appreciative and would recommend this clinic to anyone looking for compassionate care for their pet through all stages of life.