Zero rating. Took an hour and a half , and the driver came from newton. Told me a hundred and seventy dollars, and when we got home , he said it'd be 206. That's\nB*******. And never would give me a receipt. People beware do not use this company. read more

I don't often write a review but feel compelled to offer a heartfelt Thank You to both Vinita in the office and one of their great drivers, Austin. You are both an answer to prayer!! read more

might look and be in the ghetto but the people are amazing. Even had the guy help me get stuff out of my totaled truck

We gave correct information, then Arrow made the mistake of the size of truck and Arrow ripped us off in the end.

My car had to be towed after it was hit by another driver. All of the ladies I spoke with on the phone were very nice and so helpful. I was out of state when the wreck happened, and I had to do all of my business with them via phone and internet they made the experience stress free. read more

Just wanted to say Arrow Wrecker Service was terrific and I'm sorry we didn't get the driver's name. We were told the service would be to us me and my daughter in 45 mins and we had already waited for another service 3 1/2 hours that never showed up but Arrow Wrecker Service showed up in 30 minutes to tow us home, Thank You Arrow Wrecker Service for an job well done read more

One of this company's b*stard drivers left my mother overnight. (Yes, overnight. In a parking lot at 122nd & May. She was in her vehicle waiting for a tow truck for over THIRTEEN HOURS TOTAL, always receiving (cell phone) reassurances from the driver that he was on his way. When he FINALLY arrived (she didn't get to get home until eight-thirty the morning after being stranded all night), he refused to answer important questions (including, "What's your name?"). Then he began mansplaining stuff to her as though she were some idiotic female and he some gifted knight in shining armor. Absolutely insufferable! read more

They completely damaged my vehicle during the service provided. On top of being scammed, they did a unprofessional job not even the bare minimum. This place is terrible. read more

Excellent customer service - saved me lots of time and money! I will be happy to recommend this company to all of my friends and family. THANK YOU so very much! read more

On THE coldest Thursday of the year, my boyfriend's car broke down at 7pm on the 74 and 164th. We tried to jump it, but nothing would keep it going. I called AAA. They quoted us 5 hours. Saturday morning (Christmas Eve) arrived and AAA finally calls to say they aren't coming and if we get it towed ourselves they'd reimburse us. I guess it's a good thing I didn't leave him in the car to wait. I posted on Nextdoor looking for a tow company, and someone recommended Arrow. Turns out they tow for AAA and they had the car here in 2 hours and didn't charge us a dime, just used my AAA membership info. Just the most wonderful, kind, and efficient people. ON CHRISTMAS EVE NONETHELESS. So so impressed. Would 100000% recommend. read more

The best, my car over heated so I called my insurance (Allstate) for a tow since I have roadside assistance. Two hours has passed and they still couldn't find me a tow. So I called arrow wrecker services and within 15-30 minutes they showed up. Fast, reliable, and great people. I would call them and recommend Arrow wrecker. read more

Arrow Wrecker Service - Towing Near Me - Oklahoma City, Oklahoma

Arrow Wrecker Service is an AMAZING company with the best customer service and the fastest as well. I have been to many and used several other towing companies in Norman as well as OKC, and nothing else measures up to this towing company. Very professional and Make you feel comfortable with your vehicle and putting everything in their hands! Highly recommend. read more

These folks are contracted with the Oklahoma City PD. They did a fine job. I would recommend them.

Parked in the wrong spot in Midtown and had my car towed last Sunday (honest mistake). As much as that sucks, I've gotta hand it to these people! Within the hour and a half I was in church they picked up my vehicle, had it processed, and it was sitting in their impound lot when I arrived. They were extremely polite and kind as I paid my dues for my mistake. If I ever had to get my car towed again, I'd hope it was by Arrow! read more

my son's car stop on him, and were he left it. They had it towed by Arrow wrecker Service. We assumed that , we once again would have to now have it towed home. Not only did they try to help us fix it. Rick diagnose the problem. And referred us to a gentleman that came out and repaired it. Thank you so much arrows wrecker service, and a special shout out to Rick. read more

I would highly recommend using this company and specifically requesting Mohammad. He was quick, efficient, and very kind. He spoke to the manager directly at the dealership so that I would get a call the next day to get my car checked out. A very stressful day ended up being a lot easier because of him. read more

They were short staffed like every other business during COVID but they came , were pleasant with my car and decent on the road. I had to call because the ETA was a little off with my insurance company but they got it together. Good job!!! read more

Absolute and total RIP OFFS. Called to tow away a derelict vehicle. The tenant said the driver took her money and then refused the tow. When we called to complain the lady who answered was rude. When we mentioned that we had referred dozens of tows to them over the years she made it clear that neither she nor Arrow cares. They, in her words, had "all the business they need." Because of the unholy alliance they have with the City of Oklahoma City, they need not--and do not--care about any other customer. There are small and independent tow services that need and will actually appreciate your business. read more

Came to tow my pickup and would not answer questions. Would not let me finish a question without interpretation. Rude. Drove off without towing my pickup. Poor customer service. read more

Needed a motorcycle towed off the side of I-40 near I-44 during morning rush hour. Arrow was the only company that said they could help, they showed up promptly, got me loaded and back home in less than an hour. Highly recommend their services to motorcycle riders in need of a tow. read more

I was on my way to sugar creek casino near el Reno. I was going to a Martina McBride concert. I knew my truck was old, but I never get out, so I thought maybe I could be fine going an hour and half away to a concert. Well shame on me because the old thing broke down ten minutes away from the concert. I was going alone, because I tend to have no friends. After realizing it would take me 3 and a 1/2 hours to walk to the concert, I gave in and realized getting home would be my most important job. It was a Friday night, and it was 8 pm. Allstate called this towing company. When they told me my out of pocket would be $450 I freaked and told them I would call around. Keep in mind they pay $100 dollars of the total. So this place wanted $550. When I realized no other tower was available, I called Allstate back and told them just to send this company and I'll pay my part. They told me the company was no longer willing to work with them and they gave me the number and told me to call. Red flag. But I was desperate. Well God taught me a lesson that night, and it was no matter how desperate you are, follow your heart. They stood me up. They told me to turn on my hazards and when people pull over to help, tell them arrow was on the way. Well after waiting an hour and a half, I got a funny feeling something wasn't right. So I called back, and a lady answered. I told her I was scared to turn my hazards on because I don't really want random people pulling over considering it was no midnight. And I was a single female, and I was alone. Well real quickly she told me that if I didn't turn on my hazards then someone would hit me and they can't help someone who isn't going to work with them. Then they said they weren't coming to get me. To be frank, they were never coming. They were using me like advertisement for their business. I have never heard or seen something more discusting then them. I hope they rot in hell. I called the police, they saved me. God is near, but he was not near that decrepit woman or her male counterpart. And yea, I said "I hope arrow towing rots in hell." read more

I just wanted to say thank you to the dispatcher and tow truck driver that rescued me off the highway yesterday. I was just getting off the turnpike, heading to I35N when my van began to shake then die. The dispatcher was very busy but found the time to go out of her way to help me and find a driver! Then the driver was fast at hookup, gave me great advice, and the price was perfect for this coast to coast driver. Traveling alone is hard enough but when you don't know who to call that is trustworthy is even harder. These guys were great. Thank you! read more

Called and told them I needed a tow to an automotive garage. He got here and started the hook up, but when it came to paying the bill, he said he would call me for the payment. If I would have known they would be price gouging me, $144 for hauling my pickup 4 miles, I would never have let them haul it off. If only the normal way of good business would have been practiced, I would have seen a bill first, and signed it, but never at that price, or with ARROW TOWING ever again. Dishonest as can be! read more

Terrible service! Unreliable!! This company received a call from my husband on a Friday requesting help moving a fifth wheel trailer from OKC to Edmond, he left a message with a lady who said we would hear back from them in about 45 minutes!! Nope!! About 3 hours later we called back and was able to speak to a someone, and was told thy WOULD be able to meet us at the repair shop before 5pm and they would call about 20 minutes before arriving. No call came!! So we called just to make sure, and we were told "sorry he won't be able to help you today, he is still out!!!" What!!! Now it is almost 5, we can't get anyone else to do the job, and the body shop has to keep the trailer over the weekend, because they don't open until Monday!! Horrible way to treat a potential customer! I am going to let everyone know about this!!! read more

terrible place. the front desk girl was extremely rude, cussed me out and walked away. i'd rather drive my tire on a flat or push it with my own bare hands than to ever take my car to this place again... read more

Waited almost 2 hours after I called to have my truck towed. Was told it be 30 minutes and then got a call an hour later and was told they would arrive shortly. After 2 hours they finally arrived which was around the time the gas station attendant had come outside and told me I needed to get my truck off the property asap. I was originally quoted 380 dollars when I called which I was ok with. After getting my truck home and having it off loaded I was given a new total of 426 dollars because of a 5 mile difference. I paid the tow truck driver and he left. After a few minutes I got in my other car as I needed to drop my friend off as we had been stranded together for hours. As I got on the road I got a text from the tow truck driver to call him the first chance I got. I called him immediately and the first thing he asked me is if my friend was available to date and if she be interested in him. I found this very unprofessional and told him immediately that this is not the time to discuss this and I hung up. I later called and was later transfer to the owner where I mentioned to him how his driver had contacted me trying to date my friend and how I found that unprofessional. Not sure if anything got done but definitely don't call them if your a female or your going to be harassed afterwards. read more

I just had a fantastic experience with Arrow Wrecker that I need to share, with a specific shout-out to one of Arrow's drivers, Bill Regan. Before leaving OKC on an extended business trip, my work truck stopped running. I didn't have time then to deal with it, so I left it in my work garage. I had a break from meetings this morning, so I called Arrow back in OKC to pick up the truck and take it to a local mechanic. I asked my sister to go over and open the door to my work garage for the driver. Apparently my truck started, but my sister wanted to go ahead and take it to the mechanic just to be on the safe side. About this time a neighbor (who reportedly has some mental health issues) came out and began causing problems - yelling, cursing, and the like. Bill Regan not only de-escalated the situation, he stayed with my sister while she moved her car, followed her while she drove my truck to the mechanic, and then gave her a ride back to her house - all at no charge! The world needs more services like Arrow and more people like Bill Regan. read more

Asked them to retrieve a vehicle from Stroud, OK to Edmond OK. 60 miles. Quote $730.65 !!! These people are insane. I did the job for $300 with another Oklahoma City company. Avoid Avoid Avoid read more

After waiting over an hour and a half for a tow and being told if we used a credit card it would cost us more. Called them to cancel the tow because the police in port orange wanted us off the median. He called a different company. When arrow finally answers said they were too busy and we were on the bottom of the list because we were a cash customer. What a crock! The other company was here in 10 minutes. FRYERS. Use them folks. read more

They told me they'd be at my location in 30 minutes for a tow. I called them an hour later the woman that answered said it'd be another 30 minutes. I said it's already been an hour and she hung up on me. I called back 2 hours later and they told me 20 more minutes and apparently my order was put in an hour and a half late. So the driver didn't even know.. read more

Helpful when our car broke down when we were visiting from out of town. Initially called another wrecker service and they said they weren't interested in helping us and told us to call Arrow! read more

Jeff was our tow truck driver last night. He quickly became our friend, our guardian angel and our hero! We felt very blessed to have had the opportunity to meet him! A selfless, kind, amazing man! read more

Would not use this service again. Couldn't get my name right when taking my information over the phone. Couldn't get the address right - even with me spelling it out for them. Left my car at the dealership with the ignition on and completely drained the battery over the holiday weekend. The worst. read more

One of the drivers flipped us off at me and my mother for some reason and beeped at us so hard it hurt my right eardrum really bad driver which is really sad. read more

Just want to say that Arrow went above & beyond expected efforts iduring my recent need. Investigated options & reallocated their resources to accomplish my request.....thanks to Vinita & company Jim Gary read more

Needed help in a pinch and these guys were cheaper by a landslide compared to everyone else. Thanks so much treated my truck with care too!

I used this company recently to tow my car after it had broken down. After towing my vehicle I was charged $40 over the price I was quoted because of fees I was not told about. The service was fast, and they did not damage my vehicle, just make sure you ask about all fees before using their company. THEY WILL NOT QUOTE YOU THE FULL PRICE UPFRONT WITHOUT ASKING ABOUT THE ADDITIONAL FEES. read more

thank you Arrow for taking my number down wrong... and then being rude to me when I called to follow up... letting me know you had been trying to call for over an hour and that it was my fault I wouldn't answer my phone (because you were calling the wrong NUMBER). Also letting me know that you would not send anyone else out again even though you are a 24 hour service (this would have been fine with me except for the way you spoke to me) Anyway, I say Thanks because the next place I called was courteous and charged me $100.00 less than you quoted me which was a few hundred dollars, confirmed my phone number and asked for directions just in case. Maybe you could take some tips from them. read more

Unfortunately my truck wouldn't start and i needed to get it towed to a repair facility, so i called Arrow Wrecker, i couldn't have been more pleased in a bad situation. The lady on the phone was a real sweetheart, she took down all my information, then called me back for a follow up. When the tow truck arrived the driver was very nice and professional. Overall i was very pleased with there service. Hopefully i won't need their services again....but if I do...I know who to call. read more

My car was towed while parked in an unmarked lot during a Thunder game. They said the lot was clearly marked and it was not. Charged me $127.50 to get it out. Pretty sure they have a deal with the lot owner. The OKC Police said they do this every game. Very unethical. read more