Rude and unprofessional service. Accepted a job he couldn't do and kept my car for a long time. Go…read moreanywhere else!

I brought my Jeep to Warfel Auto Body in January 2023. They kept my vehicle for over three months…read more From the beginning, dealing with Mike was extremely difficult and stressful. At one point, Mike called me yelling and threatening to break the wheel locks off at my expense, refusing to listen while I tried to explain where the key was located in the vehicle. This call occurred while I was at the hospital with my terminally ill mother, which made the situation even more upsetting. When I finally got the Jeep back, it still had problems. Because Mike is so rude and hard to deal with, I took the vehicle to several other shops instead. I later learned that although he was paid for a new axle housing, he installed a used part, and the gears were incorrect, which was diagnosed at another shop. There was a three-way call with Mike and my insurance company where he said he would look at it, but he was also rude and unprofessional toward the insurance representative. I delayed bringing it back because: We don't have a backup vehicle for my daughter, and Mike is the rudest person I have ever dealt with. The Jeep had to be towed back to his shop on 1/31/26 because the brakes lock up while driving. I also have a written diagnosis from another shop stating the vehicle needs a wheel bearing. On 2/18/26, Mike called and said he took the vehicle to his friend's shop, claimed there was nothing wrong with the vehicle, and told me I am responsible for paying that shop. This charge was never discussed or authorized. He was supposed to be correcting the work he had already been paid to do. He should have contacted me before sending my vehicle anywhere that would result in additional charges. He then stated that he "doesn't do this type of work," which raises the question of why he accepted the job in the first place. The invoices don't match what he did . He told one shop that he put in a new front end and I was difficult to work with . The shop wanted to check other stuff that could be causing the brakes to lock up while driving and Warfel said no he doesn't care about that he only wanted the gears checked . If he had need honest work this mechanic he would have figured out what the problem is because I'm sure he knows it's his original work that is messed up and he doesn't went to back up his work. My daughter drives this jeep. How sad that he would risk the life of a customer to not back up his work. Shame on you Mr Mike . Just hope no one does that to your child's car . He is now refusing to release my vehicle unless I pay his friend's shop. Given the unresolved brake issue and conflicting diagnoses, I am questioning whether the vehicle was even taken elsewhere. Finally got my jeep back still broken . Mike demanded I pay cash and have a police officer . He called the police and I took cash. Another big ol boy in his office started saying rude stuff to me so the officer had to tell him to stop .Then Mr Mike didn't have change and the officer even said " really ". So not sure why he felt he needed the police ... he's the one that spoke to me rude. He also lied when he sent my jeep out to another shop so he didn't have to fix what he " fixed" to begin with . I found a good shop and I'm sure they wont be sending business his way since he spoke to that bad as well. He is a very angry aggressive man and talks horrible to women. I do not recommend this shop. The work was not properly backed up; unauthorized charges were incurred, and the customer service was unacceptable.

Got stuck on a muddy road! These guys were AMAZING! Kept in communication with us, Robert made sure…read moreI was comfortable and safe during the whole process! Highly recommend

amazing company, would recommend to all family and friends. they were very good and very quickread more

I've had my car repaired here twice- once for hail damage and the next time was caused by a deer…read more First time was really great. Second time, not so much. To keep it brief, measures were taken to make as much money on my claim as possible while not communicating with me one time prior to filing a claim on my insurance. I've since had to switch companies as my rate increased shortly after. Nonetheless, before adding damage to an insurance claim I have been spoke with prior. To make it worse.... When I picked up my car, the gal at the front desk was so so so rude to a Walmart delivery driver. I was sickened by the way she spoke to and about the lady- even after she was long gone. The whole ordeal was just not good.

Took 7 days to repair a 2 inch scratch on the rear passenger door of my new truck. Kept getting…read moreexcuses that their buffer broke, then they buffed through the clear coat and had to re clear coat the door. Finally picked up the truck and they used dirty cloths to wash the tinted window and left hairline scratches in the tint.. Their answer to this was there were a few bubbles in the tint....WTH does that have to do with anything....They also said they'd have it cleaned up and washed and ready. It looked like they used a dirty wash rag to wash the truck with...Not very clean. Left polishing compound crusted in the door channel. While their prices are reasonable, you'll get what you pay for..... Received a call from the owner this morning and it was agreed that communication was a big problem in this minor repair. He offered to replace the scratched tint and apologized for the inconvenience. Very productive conversation. I hope they follow through with everything we talked about...

I called my Insurance Company, USAA, for a tire change, and they assigned Freedom Rescue Solutions…read more I set my service for next day (today) between 7-9am. Around 6am I got a call from their Tech that he was 25 minutes out. Then another call 25 minutes later to confirm my address. Service Tech was polite and very quick. My spare was also flat but they had a portable air compressor. Tech placed my bad tire in the back of my vehicle for me. Very happy with my service!!

I think the guy's name was Ricky. Super nice and quick, he…read moretold me that some of the services he had to do costs about $40, but after he fixed everything he denied the payment. 10/10

Joe Hudson did a great job on my vehicle and communication was great every step of the way. Thank…read moreyou!

We needed repairs done because of a minor accident. There was body damage and all the suspension…read moreparts he'd to be replaced. Joe Hudson's did a great job! Our car looks good as new and rides smoother than ever. They sent regular text messages to keep us informed of the progress they were making. They did a great job.

If I could give no stars I would! He was horrible ripped me out of $600 saying it was a fuel pump…read morewhen it was not. Then when I got my car I still was experiencing it not starting after getting gas. I took it back up there the same day to let him know the problem had not been fixed. He literally tried to blame me that he said he thought it was fuel pump and that if it wasn't that I would be fine with that.....I'm a woman I felt like he tried to take advantage of me. I have never in all my years have a mechanic try and say that I should be ok giving money away when your car still has not been fixed. He also acts very confused like he doesn't know one customer from another. He is dishonest, greedy and his communication is horrible. Unacceptable do not ever go there and I will never deal with him again.

Everyone has a bad day. Mine started with a cv axle popping out of my transmission. In the middle…read moreof a merge! On the highway! So unfortunately my car was towed. However once I figured out the location of my car I came across VTN Towing services. Inconvenient circumstances do happen but fortunately the owner of the company was very well mannered and professional. His help was very well received. An honest and helpful person. Family owned. Humble circumstances. Great people. Above and beyond service! Thank you again for making my situation a lot easier!

If you're a new driver, a young traveler, or someone who doesn't know much about cars, AZ Towing is…read morea business you can really trust because they care about their customers. If you want no-nonsense, professional service from some real down-to-earth guys call AZ Towing in Yukon, OK! If you want to waste your time and money, call AAA. Charlie and his brothers are lifesavers. I was driving cross country from LA to Chicago in April 2026. I popped my tires right outside of OKC on a tiny residential road. It was just after sunset and I was near broke. I waited nearly three hours for AAA to pair me up with a tow service (which of course they never did). I was pulling at my hair not knowing what to do. It was dark. I was stranded in a city I didn't know. AAA let me down. That's when I decided to seek out a local tow service and discovered that AZ Towing was only a few blocks down. Charlie was there in under 10 minutes around 1 AM. He was super helpful in giving advice and reassurance to me, a new driver with little money, and told me that I could even get my tow invoice reimbursed by AAA! When I expressed concerns about possibly needing to have my rims replaced by Discount Tire, he called his brother who offered to sell me the 4-set of his fancy new tires for only $200! I slept in the Discount Tire parking lot that night and they drove out at 3 AM just to deliver those new tires. The next morning, Charlie even drove out to Discount Tire to talk to the manager and make sure he wasn't trying to screw me. I ended up getting my tires replaced by Discount Tire entirely for FREE (despite not having a warranty) all because Charlie came to help me out. Ultimately, I didn't end up needing my rims replaced so I gave the fancy tires back to Charlie and his brothers and they gave me my money back. Great guys, wishing them the best.

My enclosed trailer had broken leaf spring and needed to flat bed towed to the shop. A-Z scheduled…read morea pick-up for me and delivered it on time. Very friendly and efficient.

Only good thing about this place is heather she is very communicative. Other then that they are not…read morefor the customers they are all about the insurance companies. They totaled out a car that I can take to another place and have it repaired for 1/2 the cost. It's ridiculous. I do not recommend here!

They lost the keys to our vehicle and won't replace them. So now I don't only have to pay for my…read morework but I have to buy a new set of keys. We will be going somewhere more responsible in the future.