This shop and the owner John are fraud and liars. It's is honestly disgusting. We trusted our…read morevehicle with them for steering repairs. However when we came back there was a significant damage to the passenger side door. When we pointed out the damage the owner looked us in our eyes and said they didn't cause the damage. The way they store your vehicle is not right and I would not trust this shop for any repairs.

BRING YOUR CAR TO JOHN!! I've driven from Denver twice to have John fix my car. He's been right the…read moreentire time and I wish I didn't wasn't my time with other less experienced mechanics. This man knows his stuff! Friendly staff, great prices and fast service. No BS ever. I've been to dozens of shops the past two years and nobody comes close to how great John and his team are.

Today I was a thousand miles from home in an Enterprise rental car when a light came on the dash,…read more"Maintenance Required: Tire". The light came on every time I turned on the car. I called the local Cheyenne Enterprise facility and was told I needed to go to Jone's because "I am the only one here and I only rent cars." She gave me the address and I headed south. When I arrived at Jone's I was greeted by Michael. He said he'd take a look at the dash. He quickly figured out the light was due to mileage prompt not a problem with the PSI. I was back on the road in 10 minutes. I am still amazed at the kindness and professionalism of Michael. If I lived a thousand miles closer I'd bring my car to Jone's Lub & More.

I told the shop that my transmission fluid was too full so they had a look and told me that it was…read moreokay. The tech showed me how to properly check the fluid and he sent me on my way; no charge. Thanks for being so honest. Sean

DO NOT TAKE YOUR VEHICLE HERE UNDER ANY CIRCUMSTANCES!!! They had my vehicle for about a month and…read moreplayed around about dealing with the warranty to get it fixed. I finally had it moved to another repair shop and they hit me with $142 diagnostic bill before letting the vehicle leave the shop. They are terrible to deal with and luckily I had another vehicle available for use or I would have been out of a vehicle for a month +. There was other issues such as not having anyone answering the phone and not getting back to you when they say they will. I will never deal with this shop no matter what.

I don't even know where to begin. If you have an issue with your vehicle and need to have it looked…read moreat, look no further! These folks are the real deal. Customer Care doesn't even begin to describe the above and service they provided for our family and our vehicles we've taken there over the years. They are fantastic, professional, and they won't do a half a$$ job and empty your pocket book. The follow up attention alone is worth giving them a call. I really don't see us taking our vehicles anywhere else. We are loyal customers for Life, or as long as we live in Cheyenne!

Professional and responsible they helpful good worker and on time I recommend everybody happen on…read morethe road call these guys

I needed an emergency repair while driving from California to Virginia, and these guys got me in…read moreimmediately. They were the ONLY auto shop in all of Cheyenne (and surrounding areas) that could take me in that same day, they got it done in under an hour, and I was back on the road. Incredibly polite, helpful, knowledgeable, convenient, and just all around fantastic service. I cannot recommend this place enough. Go here instead of Midas or Jiffy Lube, seriously!

We have been going to Maurice for several years now. He does great work, fair pricing and is a…read moregreat guy. Highly recommend!

Very professional and informative! Shop owner is amazing and friendly! They don't over charge and…read moretheir rates are reasonable

CUSTOMER REVIEW!!! I went into Midas here in Cheyenne to get…read morea routine oil change and the end result was them incorrectly performing the maintenance causing me to go get it fixed two days later. I went in on Saturday, drove to Denver and back, and then Sunday night my car started making a rattling noise and my oil light began to flash. I went straight home and checked underneath the hood and my engine was smoking and my oil had completely drained out of my car. Turns out, they poked multiple holes in my oil filter with pliers which led to my car to be completely drained of oil. I obviously took it to a different mechanic to get the cost of damages and report of what caused my car to stop running properly because I read other people's experience of oil shops like Midas trying to beat around the bush and blame the customer for a damaged engine. I went into Midas to respectfully ask for a refund and reimbursement for the damages because I refused to pay for something that a "professional" should be able to perform without mistakes. I was very respectful going in, however, Tyler at Midas was very condescending and rude. Midas was persistent and tried telling me that my 2015 car required full synthetic oil (when I know you don't have to use synthetic oil if you haven't in the past), so at that point I got the idea they are only out to get your money. He told me that "I wasn't going to get a free oil change" and since "he wasn't the one to perform the oil change" it wasn't his fault. He proceeded to tell me that it's their policy to only give refunds if I brought my damaged car back to Midas to assess the problem. I informed him that no person in their right mind would bring their car back to the shop that caused major damage in the first place. I am waiting to receive information on whether or not my engine is cracked or damaged in any way possible. I think it's important for me to let everyone know that this company only cares about money and is very disrespectful when it comes to customer service. My boyfriend and friends have been very loyal customers to Midas, however, after this days' worth encounter, none of us will be using their services and to everyone else I recommend you do your own check after ANY service they perform to make sure they performed it correctly. I also read other reviews from this specific Midas and Tyler has been rude and treated customers poorly in the past, so I recommend speaking to someone with a little more respect. At this point it's not about the money that I missed out on, it's about the principle of the situation and how poorly I was treated. I had to reach out to corporate to get this situation handled appropriately and am very upset about how Tyler treated me and the poor customer service I received.

We were traveling through Cheyenne and needed some help with a loose bolt and got there 30 minutes…read morebefore they closed and they were not willing to help. They already put cars in the bays and didn't want to move one...what poor customer service.

It was Sunday morning as we were traveling to California from Iowa. As we were travel on I-25 we…read moreexperienced a flat tire (a piece of metal 4" long penetrated the rear passenger side tire). We pulled over to Loves Fuel depot on I-25 and they recommended Grabers Diesel Repair. The Graber team removed the tire, the metal, and used a repair plug but the hole diameter was too large so they installed the spare tire. Then they called several tire shops in Cheyenne and found a Firestone tire shop which was open. All in all, Grabers' spent over an hour with us and didn't charge for their time and materials. We are truly blessed by their kindness and support. I strongly recommend anyone in need of support to visit Grabers Diesel Repair. Barry

Courteous and honest repair shop. I made reservation to have brake pads and rotors replaced after…read morehearing a squeal from from end while applying brakes. Graber mechanic inspected pads and rotors then called me to say I did not need to replace anything, I must have picked up some road dust, maybe while driving through New Mexico and Texas, but anyway they saved me $1500. The courtesy inspection they perform that is included with oil/filter change is very thorough. Antifreeze topped off, brake fluid topped off, transition fluid inspected, rear differential found pinion leak, topped off, took nearly three quarts of fluid. Also check all running lights, plus lube job So gratefully for the Graber team helping us put while on an extended rv trip.

We started with another repair shop, they couldn't fit us in on our traveling time schedule. So we…read moredrove to Patriot Diesel Service. We pulled in with an oil leak problem on our Class A Coach (diesel) . We are traveling through Cheyenne, WY area and crossed our fingers we could get someone to handle this issue on a short notice. My husband walked in and spoke with Don & Josh. Great guys !!! Asked a few questions, they said... pull on in. If not today, definitely tomorrow morning. We were fine with that. But.... they were able to get the Coach diagnosed with an oil pan gasket leak & was fixed by the end of the same day we pulled in... amazing service !! It was late, so they let us park outside the gate to spend the night, we left 7:30 next morning to continue our trip. Great service & GREAT Staff. Don & Josh and the team were great, made us feel welcomed & at ease with their knowledge. We are very happy. Thank you... thank you... THANK YOU !!!

In the middle of our trip across the country, our rv started making this funny noise. Called to see…read moreif they could check out the noise and fix it. Ann was super friendly and truly wanted to help us. She had us drive over to the shop and her foreman looked at the engine and found the problem in less than a minute. There were mice in the blower fan. The foreman cleaned out the fan and sent us on our way without taking any payment. Great experience!