This shop and the owner John are fraud and liars. It's is honestly disgusting. We trusted our…read morevehicle with them for steering repairs. However when we came back there was a significant damage to the passenger side door. When we pointed out the damage the owner looked us in our eyes and said they didn't cause the damage. The way they store your vehicle is not right and I would not trust this shop for any repairs.

BRING YOUR CAR TO JOHN!! I've driven from Denver twice to have John fix my car. He's been right the…read moreentire time and I wish I didn't wasn't my time with other less experienced mechanics. This man knows his stuff! Friendly staff, great prices and fast service. No BS ever. I've been to dozens of shops the past two years and nobody comes close to how great John and his team are.

lived here for 20 years and Justin is the only one touching my trucks and personal vehicles. periodread more

JT and Tucker expertise mechanical work inspected the vehicle. Let me know what was wrong with my…read moreVolkswagen Tiquan. I need a box of Kleenex after that very knowledgeable comfortable atmosphere made me feel very welcome. I was out of town. Had some oil issues requested an estimate. Got the estimate he explained the details of where the problem was and solved the problem. Fast, efficient great price. I highly recommend my friends, but I live in Ohio love their dog, Callie.

I took my car to the auto shop, because last night, in the freezing rain, my driver's side…read morewindshield wiper quit working. I crept my way home & called the shop 1st thing this morning. They told me to bring it in @1pm & they'd check it out. I wasn't there 20 minutes, when they return my key, said it was good to go... no charge... all they had to do was re-set something, & that was it... quick, easy, & inexpensive. Just what I had prayed for. HALLELUJAH-AMEN!!! So, if you ever need an auto repair shop, ARS (in Fox Farm, just off of the So.Greely Highway -- ARS is THE place to go. It's the only shop I've taken my vehicles to in over 25 years!

ARS is the best auto mechanics shop around! My cousin recommended them and uses them for all his…read morefamily's vehicles. SOOO much better than any of the chain places. You're treated like they really want your business! They're friendly, honest, efficient - all that and prices are reasonable! They fix it right the FIRST time (and do oil changes). They took my grandkids' Honda that Firestone had failed at and left a mess, and they had it back on the road in great & safe shape!

I told the shop that my transmission fluid was too full so they had a look and told me that it was…read moreokay. The tech showed me how to properly check the fluid and he sent me on my way; no charge. Thanks for being so honest. Sean

Had a carburetor replaced on an old 1981 Datsun pickup truck. Fortunately didn't need the truck…read moreright away as their was parts issues but eventually it all worked out & the rebuilt carburetor got installed with a few other minor things done. It's been over four months now since got the truck back & have used it in 4WD high in snow, and as a run around for errands truck & it's been rock solid & dependable. Highly recommend Jones Lube & More!

I had 2 "broken" windshield washer nozzles according to another dealership in Cheyenne. I then…read morewent to Ken Garff to check with my warranty which I had thru them to see if this was covered. It is not, BUT, Mike offered to take a look at it because it may be a small fix. (note) Fixing windshield washers is not as easy as they used to be. We spent 15 minutes taking the hood blanket off, adjusting/recalibrating the nozzles and it was fixed. Thank you Mike for not trying to make a few $ off me and instead you have one satisfied customer who will be back.

WORST SERVICE DEPARTMENT I HAVE EVER WORKED WITH. I have traveled from coast to coast in a ford, in…read moreboth company and personal FORD vehicles, and NEVER FOUND ONE quite like this. Service advisor literally said, well if you dont want to pay for them, ill just have the technician remove the filters, ENGINE AIR, FUEL FILTERS, and OIL FILTERS Dont bother taking a vehicle with FORD maintenance package here. They are gonna nickel and dime you ALL THE WAY. I have a 2024 superduty, with ford premium maintenance. According to the dealer, i owe labor on all items they replace / maintain because i "requested" them in the service ticket, air filter, cabin filter, oil filter, fuel filter, etc. bottom line if you as the customer "request maintenance" they see an open ticket to charge you....... Irregardless if you are in the MANUFACTURER service interval or not. I wish i had another option, THE ONLY black eye on the community of cheyenne is this so called crookery if a dealership.

Saving Grace Automotive is exactly that! Honesty, integrity and decency are what you'll find here!…read moreI am a weary traveler, with limited funds and was truly blessed to find Jeremiah at Saving Grace Automotive. I am shocked at the caring and compassion offered by these guys. I would be easily confused and swayed by a mechanic without integrity but I was given the gift of honesty and integrity here. If you are reading this consider it a gift from Heaven and try them out. God bless us all when it comes to needing auto repair, and I drive a V. W., so please, extra prayer for me.

From the owner: 18+ years experienced. Faith-based, specializing in oil changes to engine repair. Roadside…read moreassistance is available. No matter what you drive, big or small, we fix them all!

Professional and thorough with costs known up front. No surprises. Their bedside manner may not be…read morerefined but the work is.

Charged over $1,400 for brake job and oil change . Was quoted $700 over the phone after initial…read moreinspection . Charged for 6 quarts of oil when truck only takes 5. Also 68.00 Charged for shop supplies ? Service manager said it was for brake cleaner and credit card charge ? WTF ? I believe this shop is dishonest and will absolutely never do business here again !

The sales staff is amazing! Very knowledgeable, friendly and attentive. The service staff is…read moreexcellent as well. However, the Customer Experience Manager left something to be desired. May 26, 2016- I bought a brand new vehicle from this dealership. June 1, 2016- I took the vehicle to the service center because it was pulling to the left. They re-aligned the vehicle and I left. June 3- vehicle still pulling, made an appointment for June 8 June 8, 2016- took vehicle in. They re-aligned the vehicle and found a safety bulletin requiring the rims and tires be replaced. At the same time, they found an oil leak that had been there since before I drove away. The leak was coming from the crankshaft seal, or so they thought. They looked through their internal records and discovered that this seal had been replaced on this vehicle once before (it was in their loaner fleet). So they replaced the seal, again, but that did not solve the leak. They determined it was the cam shaft actuator that was causing the leak. June 8, 2016- I went to the dealership and asked if I could exchange the vehicle for a more expensive one. They told me that I would have to trade in my purchase to do so. They would give me $15000 for my trade, which was half of the sale price that I paid 2 weeks prior. So, my BRAND NEW car has been in the shop for 1/3 of the time that I have owned it. They will only give me half the value of the purchase or I have to drive a car that I don't trust. I am currently trying to resolve this issue but I doubt the dealership will help considering the Customer Experience Manager, Jim Mossey, would not talk to us when we asked to speak to him. UPDATE!! I spoke with Dallas and he took care of everything. They figured out how to take the defective car and roll back the loan. Then they helped me get into an even better car that I love!! Amazing customer service!

Terrible. I would not recommend this place at all. My truck hasn't been right since I had it…read moreserviced there and they won't answer the phone !