When it comes to honesty and affordability- this is the best place I've found in Cheyenne. I'm a…read moresingle mom and my car was having a weird issue. I took it to 4 places in town each telling me it was something different or recommending a certain service that would be needed. Long story short I ended up here. Communication is no bs- no fluff- no sales pitch. I appreciate that. It was refreshing to have someone talk to me about what was happening with my vehicle without feeling like I had to weed through intentions and sales. Maybe not the best social skills when it comes to customer service but I'd rather have an honest and knowledgeable repairman that tells me like it is any day of the week. I recommend and will always go back.

Drive to Ft. Collins. Or go anywhere but here. Everyone was rude from the get go over the phone…read more And BEWARE if you're military and ask for a discount; you have to ask AHEAD of time for them to honor it. My wife's truck had a bunch of lights on on the dashboard. We called and spoke to Tom who wanted to know exactly which lights were on. Since we had the truck at another shop and weren't looking at it, we didn't know off the top of our head all of them that were on and he was annoyed and snappy with her. When we went in to pay, we asked for a military discount. The person at the counter told us that they have a military discount, but we would have had to inform them of it before they wrote the invoice. I asked them to rewrite the invoice so that we could get the discount and they refused to do so. Way to respect military personnel...

Went there to ask about a part I needed but wasn't sure the exact part since the car wasn't local…read more The manager not only told me what I should do but also called the other parts store in Laramie to make sure I got the right part. Very friendly and professional and provide military discounts. Highly recommend.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Mike is a fantastic mechanic and a great person. My major car repair was done perfectly at a very…read moregood price!

From the owner: Auto repair and truck repair.read more

My new International MV truck had issues on my way cross country bringing it home. Mccandless…read moredropped everything spent several hours getting it diagnosed. worked with International directly to get a back ordered part there quickly and it back on the road. Took care of several updates as well. Things break new or used. international and McCandless in Cheyenne did everything possible to get the problem resolved as fast as possible, staff was happy to help. Thanks.

This might be a long post but let me tell you the difference in customer service…read more McCandless Truck Center had my truck for 5 days, two of which is was guarantueed to be in the shop. After 5 days they then decide to tell me it will be $3200 to drop and inspect the transmission. They've known what it was going in for, they never kept any contact with me about cost, they told me it would be two hours charge to diag and they never contacted me about not getting the truck in the shop on the days promised I had to call to find out. No apologies were made, no effort was given. When they failed to produce a quote for a transmission replacement after 4 hours, I sent my driver to pickup the truck. They did nothing, offered no apology, charged me $500 and we went on our way. Called a friendly shop in Assumption IL, small farm town. CB Enterprises. They don't have a FB page but they did great work on my other truck. They said they would change my transmission for $4600, including parts and clutch assembly. (Now remember McCandless wanted $3200 just to inspect the transmission) they would have the parts on Monday, and transmission replaced with truck ready to go on Wednesday. Two days. With only one day notice and on a Friday. Shot my driver over to IL and they are already taking the truck apart to replace it, they even let my driver borrow one of their company trucks so he could use it to go to the hotel in a neighboring city so he use it for the days he's there. Customer service does matter. Especially in this industry. If my trucks ever have issues in their area and even if I'm clear across the country I will send my trucks to this shop. I really hoped since my company was moving to Cheyenne we could work a great business relationship but I guess that's not the case and this dealership is like every other. Crooks. EDIT in response to stores reply. The truck still did not get in until the following day after they talked, also no price was discussed for the transmission inspection. I was told it was a minimum of two hours but over 4 days no one told me the price would be $3200 just to inspect it. They waited until the 5th day. Also. The manager was decent to talk to on the phone but the lady at the counter was rude and didn't care at all about what was going on, all my employees on two separate occasions complained about the front desk lady. And none of the employees have talked to each other so they all had real experiences. What's done is done, my transmission was replaced in one day by the shop in Illinois and they treated my driver like a King there. I'll make sure none of my business goes here and I will take away every bit of business I can from you guys.