Absolutely awful experience. They try charging for services that aren't even needed. Would never…read moresend anyone to this place.

VERY bad experience!! I do not recommend at all. They will try to get advantage of naive nice…read morepeople. Long story short, I was getting an oil change at another garage, they accidently pulled the wrong plug and emptied the transmission fluid. They could'nt fill it back up because the check/fill plug was stripped out and they couldn't get it out, so we had to get the car towed to a mechanic. The car get towed to Aamco to get the plug out and replaced and the transmission fluid filled back up obviously. They call us and offer us a free diagnostic so we said sure why not it's free. Turns out my car has 10 thousand issues, one actually made sense cause my car was overheating so we gave them the ok to fix the coolant system ($730 box), Then once the car is ready we ask them about the transmission fluid and plug and the guy said the transmission fluid was good.. what? Impossible. They couldn't even check it without fixing the plug because there isn't a dipstick since my transmission is a closed transmission. We asked the front desk guy 3 times, if he is sure that the transmission fluid is fine and he says yes it is all clear.. before we get ready to take the car back home he says "if anything happens on the way home just give us a call we can tow your car back". Weird my car was running just fine before all this why would he say that? Surely enough we take the car out and it runs like there isn't any transmission fluid so we turn back to the garage and tell the front guy and he still sticks to his word and he says that the transmission fluid were nice and clear.. and that is looks like we need a new tansmission!!! Then I'm like wait a minute my transmission always been fine then he answered "Well I don't know what the other garage did.." Then we lost all trust in them so we get the car towed elsewhere to get the transmission fluid and the plug checked. Guess what, the plug was still striped out and there was no damn transmission fluid!! Aamco lied throught their teeth and even worse they let us drive the car with no transmission fluid then they said "sounds like you need a new transmission" lol. We called the owner of the place and he was basically calling us liars, so I got pissed off since he was not listenning to us and cutting us off over and over so he hung up. Nice client service. Anyway, they are scammers and tried to get our transmission broken up so that they could get more money out of us to get it fixed!!! Incredible. Guys do not go there!!

I was traveling and hauling a trailer cross country (west to east coast trip) and noticed…read moresignificant wear developing on our tires. Fat boys fit us in quickly as we passed through Cheyenne. They easily could have taken advantage of us but they didn't. SUPER HONEST MECHANICS! I would go here for all our auto needs if we lived in town. Very impressed. Highly recommend. We were traveling with young kids and explored the park across the road (use the underground tunnel to access it) while we waited. Really great park too.

I HIGHLY, HIGHLY, recommend this place. I have been there 2 or 3 times in the past couple yrs, each…read moretime w/a different vehicle. Extremely, kind, considerate..helpful..I did Customer Service for over 30 yrs b4 I retired, so I'm VERY aware of it where ever I go and whom ever I do business with..I would go here first..Calvin is the one that mose recently helped me and another young man sitting at the desk whose name i can't remember who also was very kind and helpful.. Mrs. Jerri Hill-Sullivan Burns, WY

Where to start?... I've had Excellent service for at Big Al's for years! I've been taking my…read morevehicles to Big Als for about a decade now. I can't say enough good things about this business. They have always fixed me up. Skilled mechanics, knowledgeable front office that's friendly and always have communicated with me all the way through the repairs. I've had work done on my diesel trucks, an Acura, and my Toyota. I've even had them work on my 78 Camaro that was a nightmare to diagnose. They chased down the problem and fixed it properly. 3 other shops failed to find the problem but they found it. Not only are they a family business but they've always listened and communicated so well. They have warranted several parts over the years no questions asked. From towing , technical repairs to gremlins on my classic car. These guys and gals deliver every time. They are a successful shop and they'll have cars stacked up out front and they motor thru the work. My vehicles have always gotten handled in an appropriate amount of time. Big Al's has always repaired the my vehicles well. Great team mentality!

Waited 2 days for a part he ordered we didn't need because he didn't look under our motorhome, then…read moreanother day to get parts we DID need. Then justified charging "book rate" 6 hrs. labor, $150/hr, for a job he finished in 1.3 hrs. He ripped off 2 stranded senior citizen vets. People with masters degrees don't make $150/hr but he greedily steals double that by charging multiple customers for the same hours. I will be telling everyone we meet traveling around the country to avoid this immoral greedy thief. If he had any conscience he would refund the 4 hrs. of labor he stole from me. One day he will reep the consequences of ripping people off.

This shop and the owner John are fraud and liars. It's is honestly disgusting. We trusted our…read morevehicle with them for steering repairs. However when we came back there was a significant damage to the passenger side door. When we pointed out the damage the owner looked us in our eyes and said they didn't cause the damage. The way they store your vehicle is not right and I would not trust this shop for any repairs.

BRING YOUR CAR TO JOHN!! I've driven from Denver twice to have John fix my car. He's been right the…read moreentire time and I wish I didn't wasn't my time with other less experienced mechanics. This man knows his stuff! Friendly staff, great prices and fast service. No BS ever. I've been to dozens of shops the past two years and nobody comes close to how great John and his team are.

Very fine service, attention to detail. Super friendly. Customer oriented. Needed an oil change and…read morehe got it that day. Low pressure but shows things that will need attention.

BEWARE: Unprofessional, Coercive, and Poor Quality Work…read more This was the most stressful and unprofessional business interaction I have ever had. Between the threats and the defective work, I cannot warn people enough to stay away. Check his official business status before you hand over any money. I had an incredibly disappointing experience with Crawdaddy Mechanix. We brought our vehicle in for a head gasket repair based on a verbal quote, but the final bill was INSANELY higher than what was authorized. We were also left with only one vehicle for seven weeks for a repair that should not have taken that long. When we picked up the vehicle, the owner refused to provide an itemized invoice to explain the price jump until after we paid. When we asked for clarification, he became extremely hostile, used profanity, and threatened to call the police and seize our vehicle to force payment. It was a very unprofessional and intimidating environment. To make matters worse, the truck was returned smelling like cigarettes and it is currently leaking oil. It is unsafe to drive on the highway, and now we are going to be stuck paying another shop to fix the original issue. I would strongly advise against using this shop if you value honest communication and quality work.

My husband and I have been doing business with them for many years and they have always been good…read more I went in yesterday and need my passenger blinker changed out and they replaced it for me with no charge. They have always been good to me. Thinking back they have done that for me a few times over the years, replaced light bulbs that were out with no charge. I highly recommend this place of business to you if you have any need of car service.

We brought in a car for maintenance. They called and said the car was done at 11am but when we went…read moreto pick it up at 4:30, there were lights on, and they had to retest the car and then take it for another test drive. When asked how long it would be, they said just a couple minutes. How long should customers expect to wait for vehicles that are supposedly done after spending over $1,000 to fix an issue? Really not happy with the customer service provided at this location... After waiting significantly longer than a few minutes and being avoided by the employees while we were looking for answers, they told us a sensor got disturbed and they'd need to fix it, so we have to go back tomorrow again to hopefully pick it up. We will see how that attempt at picking up the vehicle goes...

Four Mile Garage offers great customer service and is very honest. They take the time to do a full…read moreinspection and go through everything. I've been going there since they opened up and told many people who have brought their vehicles in and had the same great experience and will come back. I've known Charlie the owner for about 14 years and he is a down to earth guy and knows his stuff and guarantees his work and parts. I have a 2004 F350 diesel and had problems with it that was hidden when I bought the truck and he fixed them all and haven't had any problems other than regular maintenance work. I will always take my vehicles there. Thank you Four Mile Garage for being here and wish you the best in the future. Jimmy T.

Be careful going here!!! His favorite term is "plus incidentals" so he can charge more than he…read morequoted you. He is not very upfront so get everything in writing before hand. His shop cost me $2k more than his original verbal quote (for so called incidentals) and another $2200 for a tuner I supplied that he "lost". He also charged me $100 for a fuel filter that would not even fit on my truck. I asked about it and he said he took it off but never took it off the charge. The way he operates you can get a better price at the "stealership" for your specific vehicle. He is very smug when ripping you off Honest reliable good car mechanics are few and far between in Cheyenne so stay away from this shop