Nothing short of AMAZING! Christopher Duquet Jewelry was fantastic during the process of buying an…read moreengagement ring for my now fiancee. Truth be told, I tend to be an indecisive person and was all over the place sometimes -- what to involve my partner in, what to decide on for myself, which diamond to get, etc. Any time I felt overwhelmed by my own over-thinking, Priscilla and Villi were there to guide me. And every single time, they knew exactly what to do. It was magic. I am so appreciative of their patience. I was in love with the final ring, and I was impressed with how well it fit and how it ended up being exactly what Sarah wanted. If you're looking to purchase an engagement ring for an upcoming proposal, or even looking for any other custom jewelry, I would not look anywhere else - they are the experts! Thank you again.

My fiance and I went to Christopher for a custom engagement ring. After showing him some photos of…read morewhat I wanted, he brought out the most beautiful diamond, and it was exactly what I was looking for. Christopher and his team were so helpful and easy to work with. The ring is absolutely stunning. They even made sure to have the ring done in time for our vacation and I am so grateful that I was able to wear it on our trip. We will definitely be coming back for our wedding bands.

A cute little gift shop in Evanston. I found some postcards to send to friends, but they also have…read morehome decor, jewelry and other gifts all packed into this little storefront. Worth a stop if you are nearby.

Yesterday we participated in our first successful Small Business Saturday…read more Stumble and Relish was on my bookmarks list and this time I had reason to go! There are many lovely crafted items. So many unique finds too! They have Evanston-centric decor and souvenirs so if you're looking for that perfect gift for yourself or a loved one, you're sure to find it here. After making your purchase, they will box your items (free of charge) upon request. This is my first opportunity shopping local and after my visit here, it won't be my last!

I want to thank this business, especially Christine, for resolving the issue with my…read moregold bangle by replacing it with another lovely 14k one. I am very satisfied & wish you many more years of success! (Pic of my replacenent bracelet attached)

I wasn't sure what to expect as this was my first such (gold sale) transaction…read more I found the owner to be very professional. He made the appraisal/sales process very transparent and fair. I can highly recommend Joe and Chicago Golf Gallery!

I made an appointment today to get an estimate for some gold that I would like to sell. I waited…read morefifteen minutes past my scheduled appointment with no one showing up to do the estimate and no explanation. This store advertises that they buy gold jewelry. Why solicit this business if you're not interested enough to show up for an appointment. It was a waste of my time and disrespectful.

Cottage Jewelry is a gem at Chicago & Dempster. Ira is kind, genuine, and a true expert. He helped…read moreme sort family pieces after a loss and guided me with care. His shop offers a wonderful mix of modern and vintage jewelry--something for every taste. Warm, welcoming, and worth a visit!

Some places sell jewelry. Fuenfer Jewelers handles the things you can't replace…read more I brought in my father's ring to be resized. I thought it would be straightforward. When I picked it up, I cried. The team didn't just do the work, they treated it like it mattered, because they understood that it did. That's not something you can fake, and it's not something every jeweler knows how to do. They also helped me pick out a wedding band, which somehow felt less like shopping and more like sitting with people who genuinely wanted me to find the right one. No pressure, no pushing, just honest expertise. And when I needed a watch appraised, Brett Fuenfer took the time to walk me through everything. His knowledge is the kind you only get from someone who deeply loves the craft, and the care he brings shows in every interaction. To Brett and the entire Fuenfer team, thank you. You turned three separate visits into moments I won't forget.

Changed my watch battery while I waited. Friendly service. Price was very reasonable. I will be…read moreback.

Great jewelry tho even better is Eve's read of style, options and desire, loved buying here and…read moregetting repairs, recommended by dear friend getting jewelery here for 20 yrs. Go visit you can't go wrong

Eve is the most amazing jeweler any where--hand down!. Her designs are truly inspiring as is the…read morequality of craftsmanship. The 1:1 time, attention, and overall service she gives every customer is unparalleled. Definitely the best place to get that 'some special' for someone special (even for oneself)

If I could give zero or negative stars, I would. This store and its ownership lack any semblance of…read morebusiness integrity or savvy. Shop there at your own risk, but I recommend you don't. Loads of other small business bead shops in the Chicagoland area won't scam and condescend to you. Visit #1 - Joe helped me select some beads and supplies, totaling $322. Toward the end, it got hectic, and all employees were preoccupied. I needed to get somewhere, and I had some questions to ask before finalizing my purchase. I eventually gave up, realizing they were too busy, and decided to purchase the items I had and return if I needed more. I told Joe I needed to leave to get somewhere on time and I'd like to check out. Instead of beginning the checkout process, he upsold me on other items. The checkout process took 15 minutes as they do not have an electronic register and process transactions manually. At no point did Joe mention that the checkout process would take longer than is typical when I said I needed to leave. I felt like I wasn't listened to and was being sold to without regard for my time or business. Throughout our interaction, I mentioned that I was new to beading and was purchasing supplies for a jewelry-making party. I mentioned that I wasn't sure I needed all these supplies and may need to return some. At no point did anybody mention the return policy is store credit or exchange only. Visit 2 - A week later, I had returns to make, about $99 worth. I called to ask about the return policy and was informed it was only an exchange or store credit. I politely asked if an exception could be made, considering this was not communicated before completing my purchase. The person I spoke with said she would ask the owner and call me back. They never called me back. I went in person with my boyfriend and we spoke with Joe. I told him I had items I needed to return and asked if it would be possible for an exception to be made to the policy, since I wasn't told the policy before they completed my transaction. He said no, that they only offer exchange and store credit. When I asked why an exception couldn't be made, he said, "Because that's how we've always done it." My boyfriend asked again if he would consider making an exception and Joe said he would ask Ayla. He went to the back to ask and returned, saying that Ayla said they would make an exception. I was appreciative, and we went to the counter to process the return. He used the card reader to attempt a return but kept getting an error message, and he said he did not know how to process a return. Regardless of whether a business offers returns/refunds, it is essential to understand the key functions of your systems. Eventually, we gave up trying to process the return, and he once again offered store credit and explained that the return policy was on their receipts. I told him that having the return policy only listed on the receipt and nowhere else when the return policy is no returns is not helpful because, at that point, the transaction is complete, and nothing can be done. This does not allow people to decide whether they want to make a non-returnable purchase. He responded, saying, "Well, we're a small business; we don't just want people to pay and to just say to them 'thank you for your money.'" (implying there is no way to get that money back now.) And yet there we were, in that exact situation. We asked if we could get our refund in cash. Mind you, there was a sign on the counter that said, "We're a small business, we prefer cash." implying they accept cash and likely have it in the register. He said he would ask Ayla. He went to the back once more, which is separated from the store by a curtain. Shortly after he went back, we heard Ayla (the owner) SCREAMING "NO. NO!! ABSOLUTELY NOT! I DON'T HAVE A HUNDRED DOLLARS! I'M NOT GIVING THEM ANY MONEY! I'M WITH A CLIENT!" and on and on and on. Everybody in the store could hear her. Joe returned and told us that wouldn't be possible, to which I said, "Oh, don't worry, I heard her." At this point, we had been there too long. I should have asked to speak directly to Ayla to resolve the issue and address her abhorrent behavior, but at this point, all I wanted was to leave and never return. Unfortunately, I caved and accepted store credit, which Joe insisted I did not need to use that day and could return and use any time. Did he think I would ever want to make a trip here again? As I tried to gather items for exchange, Joe felt it necessary to say, "You know this is one of the strands you returned." Yes, I know, but that was when I thought I could get a refund. This entire time, I remained polite and tried to offer feedback for a better experience, but was only condescended to. After leaving, I discovered they broke my debit card with their machine! It kept declining, and my bank said it was showing as "expired" despite the exp. date being months away. Don't waste your time or money here.

A gem of a place with gem people. A very sentimental necklace broke and I could not fix it for the…read morelife of me. I was absolutely delighted in my search to find Ayla's close by and stopped in to see if they could help. The staff was beyond friendly and helped with my necklace immediately. I left 15 minutes later with a fixed necklace and a restored sense of peace. The staff could not have been more helpful and nice.

This continues to be a gem of a store in Evanston, and the diversity of very unique and cool…read morefashion and jewelry is a rare find, this is a one in the world place with such a special collection of items all curated by the lovely and gracious and talented owner,Sheila who has been working on her craft for bringing great gifts for the people in my life,(especially the ladies ( wink, nudge nudge!) I'm still Sean Logan and I support this review and I give you full confidence that if you visit the Mexican Shop, you will be happy and you will make others happy! Yes, the Mexican shop is the partial collider of JOY in Evanston, go forth and take in this eclectic atmosphere and eclectic style of clothing and jewelry curated from around our country and from other countries that the owner and her husband have developed travel connections with over fifty years!

Friendly and knowledgeable staff. Great at making recommendations. I love all the jewelry they…read morehave, there's so many beautiful pieces. Everything in there is quite unique. I go back every season to see what's new.