Dr. Mahmood first tested and confirmed my RA diagnosis in Jan 2020 and has been my provider ever…read moresince. My RA numbers are negative and my symptoms are maintained with daily medication. She is always willing to review results and make suggestions as needed. Even though I moved outside of South OC, I continue to see her based on the care I have received.

WOW , extremely impressed at the quality care doctor Mahood has given our daughter today…read more Furthermore, the doctor immediately put the prescriptions in and explained things thoroughly. She was kind and gracious. Her office provides great communication. Dr. Mahood is a rheumatologist. And he also works with the neurologist that we chose. Will surely add some pictures soon!

I have been Dr. Franco's proud patient for well over two decades…read more.. I was first diagnosed with psoriatic arthritis in 1995. In short, I was headed for a wheelchair until I discovered the pioneering work of Dr. Franco. Dr. Franco's protocol is designed specifically to address the underlying cause of rheumatoid disease, not merely treat a patient's symptoms. I followed the treatment he prescribed exactly, and it worked perfectly. The disease went into full remission in about 4 years time, and I have been symptom-free ever since. PA is only a distant memory! My late father was a doctor, and with that in mind, I cannot recommend a physician higher! Dr. Franco is not only my most trusted and valued physician, he is also my friend. It is important to note: I learned early on that successful, lasting treatment of RA/PA requires time, patience and dedication on the part of patients to succeed. It's worth the effort, believe me!

This was, without question, the worst customer service experience I have encountered…read more I was seeking a new rheumatologist due to an insurance carrier change. After conducting thorough due diligence, I came across Dr. Franco and was encouraged by the positive reviews. Before contacting the office, I proactively confirmed with my insurance carrier that Dr. Franco was in network, which they explicitly verified. When I called the Arthritis Center of Riverside, Autumn answered. I clearly explained my situation and provided all requested personal and insurance information. She stated she could not locate my insurance and claimed she would need to contact my insurance carrier directly. To eliminate any barriers, I immediately emailed her a copy of my insurance card. She committed to calling me back the same day with an update. That never happened. After following up later that day, I was told she hadn't called because the office was "too busy." I asked for a callback before close of business. She hesitated, then agreed. Once again--no follow-up. The following day, I called the office repeatedly. The phone rang unanswered multiple times, to the point where it felt deliberate. Eventually, Autumn answered. She again stated she had not contacted my insurance, citing the same excuse as the previous day. I even offered to come into the office to speak with someone else, as I genuinely wanted to establish care with Dr. Franco. I was told that wouldn't matter because she would still need to handle it herself. About an hour later, Autumn called back and stated she had spoken with my insurance and was told they were not in network. She then advised that I would need to self-pay, with visits potentially costing up to $6,000 per visit. Based on that representation, I declined and ended the call. Given that this directly contradicted what my insurance had already confirmed, I contacted my insurance carrier again. At that point, the situation escalated significantly. The insurance representative informed me that someone named Autumn had called but hung up without speaking to anyone, and this was clearly documented in my account notes. The insurance representative then personally called the doctor's office, spoke with Autumn, and confirmed--again--that they are in network. When confronted with the documented evidence, Autumn ultimately admitted that she never actually spoke to anyone. This was not a misunderstanding. It was a misrepresentation. At this point, the situation crossed from poor service into what I can only describe as discriminatory treatment. Providing false information, delaying care, ignoring calls, and ultimately attempting to push me into an unnecessary and exorbitant out-of-pocket scenario raises serious concerns about how patients are being screened and treated. Whether intentional or not, the outcome was discriminatory, exclusionary, and unacceptable. After my insurance assisted me in finding alternative rheumatologists, I called the office one final time. Someone else answered, and suddenly Autumn was "not in." That representative claimed to have no knowledge of the situation, which only further highlighted the lack of internal controls, accountability, and professionalism. This experience was unfair, unjust, and deeply concerning--especially in a healthcare setting where trust and ethical conduct are non-negotiable. It is unfortunate, because Dr. Franco and the other physicians may very well be competent and compassionate providers, but their front-office operations are a serious liability. Due entirely to the actions of administrative staff, they lost business and a potential long-term patient. There is no justification for this level of dysfunction, dishonesty, and discriminatory behavior in this day and age. I strongly advise others to proceed with extreme caution.

My mom was referred to Dr. Harash by her primary care provider for knee arthritis and ligament…read moreissues, and we're very glad she went. Dr. Harash has excellent bedside manner.....kind, friendly, and professional. He keeps things simple, practical, and effective without overcomplicating the treatment. He took his time performing the ultrasound, was transparent about the PRP he was using, and made sure my mom felt comfortable throughout the procedure. The office staff was also wonderful and provided clear instructions before and after the treatment. She received one PRP injection in each knee, and within a couple of months she experienced significant improvement in her pain and mobility. It's now been six months, and she's still doing very well. The office has a warm, welcoming atmosphere, and everyone treats patients with professionalism and genuine care. highly recommend anyone considering PRP treatment for knee arthritis or ligament-related issues.

I have been a patient of Dr. Alharash since 2023, and he is truly amazing. You can tell that he…read morecares deeply about his work and his patients. I had seen several endocrinologists before finding Dr. Alharash, and I won't need to look any further. He truly listened to me and spent ample time addressing my needs, ensuring I was comfortable with the recommended treatment. His office staff is just as wonderful--they are all extremely kind, helpful, polite, and professional. His level of service is rare and greatly appreciated. Dr. Alharash provides specialized endocrinology care and pays close attention to detail, delivering personalized treatment for each patient's condition.

Just run. Dr. Babak enjoys castigating and lecturing sick hurting patients, for having the audacity…read moreto waste exactly 60 seconds of his previous time, far more valuable than anyone else's. Apologies, was sitting for 45 minutes. I went for a walk. As a patient not a stroll, was literally down hall and back and "I'm wasting their precious office time". Yeah Dr okay, got it, let me gather my things.. Total jerk, glad found put early on that simply walking down a hallway to exercise your hurting hips and legs, is an office infraction. No thanks, have had plenty of courteous professionals to really make ones like this stand out. Happy to have left. Would walk out 10x. ​​

Cannot reach a live person, no matter how many times I call or in many days of trying. A VERY…read moreworrysome finding. Confirming appointment BOT verified wrong time. Watch Out!!!

Dr quismorio is wonderful, caring,easy to talk to and knowledgeable about RA care and medications …read more Im so glad I found her!

If you're looking for a Rheumatologist, look no further! Dr. Q has to be one of the sweetest and…read morenicest doctors I know. She is very attentive and so helpful. Most doctors are quick to push you out the door but not Dr. Q! She makes sure she addresses all your needs and is very thorough with her work. Not to mention, gentle! Another bonus is that this place is clean, modern and updated. You don't feel gross waiting to be seen. I recommend this place for your achy ailments! :)

Thank you for the amazing customer service and care I received from the front office girls. I had a…read morewonderful visit.

I have been treated for rheumatoid arthritis for close to 30 years. My previous dr retired and I…read morewas sent to Dr Sedaghi. He looked at my toes and hands for maybe two minutes, and told me he would not prescribe anything because he didn't see inflammation. Never mind the fact that three previous rheumatlogists had diagnosed me with immune disorder (including one he previously worked with). He said he didn't care what the other doctors had said, he would not be treating me based on his incredibly cursory examination. He got up and walked out on me, I followed him because I was in disbelief at how he was acting. I asked if he really wasn't going to help me, he asked "with what?" I told him I'm in pain, and he said "oh, so you want me to give you pain pilIs?" as if I was drug seeking. I just want to be back on a pretty standard RA regimen my previous rheumatologists had me on. I can see now that I'm not the only patient he has done this to. It's disheartening to deal with a dr with such little regard for their patients. I do want to acknowledge the employees at the front desk, they were kind and welcoming.

I read the reviews with a sigh. Did you ever think that just maybe you were the problem, and not…read morethe Dr. or office staff? As for me I have been a patient of Dr. Eric Lee for over 20 years. I would not trade him for anything. Fast efficient, curious and above all a professional willing to go that extra mile for a patient. Now I wish to discuss the office staff. Unsung heroes trying hard to keep everyone happy. I cannot walk very well, but Rebecca on the first floor is my special Angel who goes to great lengths to simply hold a door open for me. No not only the office door but in the cold weather we have endured, she is right there making sure that my travels are kept safe. Thank you Rebecca from an old man, thank you. The second floor is next. Jessica that can handle a needle like a surgeon handling a scalpel. Kind and gentle and a person that feeds me when I feel hungry. A real human being in every sense of the word. Thank you Jessica, thank you so very much. And a special thank you to all of the kind and caring Doctors' and staff of the Inland Rheumatology Medical Group. Ron

Rude rude rude. Called and called and called and no one ever answers. Finally after many days of…read moremany calls, a lady answered named Jasmine and she was so rude. Told me that all she could do was write my information down and that someone was gonna call me within four business days to make an appointment and the whole time she was super condescending very rude. I chose to take my medical needs elsewhere.

I have been a patient of DR. Hassan for almost two years now. He's the only doctor who has…read moreliterally taken me seriously. He's so kind and patient also very thorough. It was a lot of trial and error but we finally both agreed on my diagnosis of fibromyalgia. They say it's an invisible disease and some other doctors I have seen dismiss it like it's make believe. Dr Hassan seen me suffering at one point using a walker because my knees gave out on me. It did take quite a while to finally get my diagnosis but once I did it was like victory!!! It's real and it could be truly so painful . Every time I leave I always say God bless you and thank you DR HASSAN for believing me! I highly recommend him or this clinic in general for any autoimmune disease or fibromyalgia!!! Blessed to have found him!!! If your suffering and no doctor will take you seriously or not listen or work with you please come here!!! And again God bless you Dr Hassan always! Thank you!!!

Don't waste your time with this practice. They're a medicare/insurance farm. They won't be able to…read moreschedule you for 6-8 weeks out, they'll screw up your appointment, they'll screw up your insurance billing. They'll pretend to listen for ten minutes and maybe throw a prescription at you, but their staff is so incompetent that it will take weeks for you to find out they sent it to the wrong place, or didn't send it at all. They're never late to make sure they get paid, but anything else is when they feel like getting around to it. Don't bother trying to complain, if they actually answer the phone it'll be to scoff at you and ask why you're upset, as nothing is very urgent or important to them. Just another day of overcharging for poorly delivered services and a disorganized shitshow of an office. At this point I'm starting a complaint with both the Medical Board of CA and the CA Dept of Consumer Affairs. No one at this practice has any interest whatsoever in changing anything they're doing, and why should they? They get paid either way, right?