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    Arthurking Moving

    5.0 (1 review)
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    1 year ago

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    Zip Moving And Storage

    Zip Moving And Storage

    3.9
    (158 reviews)

    We have had Zip Moving and Storage now for two moves and have two more scheduled with them. We've…read morehad nothing but excellent customer service and support throughout both moves. They were flexible with us as we had to reschedule due to weather, and had several complicated moves that were handled very well. As with any move, we took care ourselves to wrap things, communicate our needs and expectations, but I would do that with any mover. Ask questions, clarify and explain what you want. All furniture was wrapped carefully with moving blankets and secured and all breakables were treated with care. I've never seen a team of people work so hard!

    The movers themselves were friendly and they were quick. That alone is deserving of 5 stars…read more However. The amount of damage we received was excessive to say the least. It wasn't intentional, but the amount of damage we saw was much more than what I would have been okay with. The furniture and location was difficult however given that everything made it to where they needed to be, I'm sure it could have been done much more carefully. That made this pretty mid tier service. So 3 stars. And that's what we initially put in our review. But then after putting in our claim on damages with ample proof of damages, and also our honest review, my wife received a call from one of the movers asking us to take down the poor review because they would get in trouble with the owners. Now I'm wondering goes on behind the scenes because the good reviews seems much more shady now. How many other reviews got asked to be taken down? They got the move done and did it relatively quick given the difficulty. The price was rather high given the quality of work completed. And given how quick they were to request us to take a poor review down to me deserves an even poorer review. Honestly, if they had taken accountability right away to the damages I would have felt better about a simple 3 star review. I can't in good conscience recommend Zip Moving and Storage.

    Bookstore Movers

    Bookstore Movers

    4.8
    (820 reviews)

    I was lucky to get Bookstore Movers for my move as their highly booked schedule shows their strong…read morereputation! Sometimes moves do not go as smoothly as hoped. It was Bookstore Movers' excellent customer service that earns them 5 stars. The 3 movers showed up early and worked very quickly and efficiently. In that haste, some items were damaged and I offered that feedback in the follow-up survey. I quickly received a call from the company offering to discount my move and send Walter Davies, a furniture repair person, out to make furniture repairs. That concern for customers and making things right earns Bookstore Movers 5-star service. Walter Davies was excellent and thorough in repairing my furniture. If you have a move coming up, call Bookstore Movers. Lisa C.

    I had put a post on reddit asking for suggestions for movers in the area and Bookstore Movers was…read morerecommended by almost every person who responded. Patrick and his crew, Renaldo, Nitua, Gerand and Kevin, exceeded the already high expectations I had based upon the reviews. I will happily recommend Bookstore to family and friends and will never use another moving company. Their strength, kindness, commitment and pride in their job and the company, organization, efficiency as a crew (this was amazing to watch- they just flowed as a team of 5 and Patrick was an excellent leader!), was consitent and apparent throughout the entire time they spent with us. I really can't say enough good things about the experience and hope to work with them again when we hopefully buy a place and move in the next couple of years. The price was also incredibly fair, worth every penny for their first-rate and professional work and incredibly pleasant dispositions, just a really great group of guys!

    We-Haul Away Moving Company

    We-Haul Away Moving Company

    3.3
    (12 reviews)

    I used this company last week to move me through uhaul. The owner Devaugn McCoy was very…read moredisrespectful at the end. I requested 3 guys for 8 hours. He called 6 people and worked 5 hours one day and 4 hours the next charging me way more than we spoke about. He didn't want to do the work so he brought on more people hoping to do it in less time and charged me. The first day his 2 guys too 4 hours to empty a uhaul storage unit. They broke boxes of dishes and didn't pack the truck right. When it came time to move the things out of my house they had to unpack the truck and repack it. He charged me for that time. The next day he took trash and a mattress to the dumpster which I never asked for and charged me for that. He rushed to do that by 5 abs didn't finish moving my things he was hired to move. They took beds and mirrors apart and didn't put them back together and loss the screws. He was supposed to to come back and finish putting things together and remove 2 tvs that he left in my old place. He was very disrespectful and told me to get someone else to do it and he wasn't coming cause I don't listen. This man is very unprofessional and I would not recommend him to do any job ever.

    3/5/19 Researched website - incorrect phone number, misspelled city names, this is a mess…read more 3/5/19 1:17pm called Cliff and he said he would call me back after he was done with a client. 3/5/19 No phone call. 3/9/19 2:47pm called Cliff again and left a voicemail. 3/9/19 5:58pm received voicemail from Cliff stating he would call me back tonight or tomorrow. 3/9/19 No phone call. 3/10/19 No phone call. Seeing a pattern here. 3/11/19 2:40pm called Cliff now THREE times to schedule my move, left voicemail. No response. 3/11/19 6:27pm sent Cliff text messages, said he would call back. No response. Yea definitely a pattern here. Why would you hire this company to move you when they can't even setup a move? No thanks. Save yourself all the time I spent trying to secure my move with Cliff. There are so many moving companies it's not worth the hassle!

    Doyle Moving Services

    Doyle Moving Services

    4.3
    (40 reviews)

    A great experience from beginning to end. We moved 3 years ago and went with another company after…read moregetting a quote from Doyle because the other company was slightly less expensive. That was a big mistake. This time I went right to Doyle. You get what you pay for, my friends. Ryan, the owner, was very responsive and we made an appointment to do a video walk-through of our condo. We did the walk-through, he asked a lot of questions and then he promptly sent an estimate. We have a lot of things so it took five guys and two trucks. The crew leader contacted me the day before to confirm the details and they showed up promptly the day of. They were incredibly friendly, fun, and energetic the entire time. And very polite. They treated all of our things very well and didn't have a problem moving any of the weird odds and ends we couldn't find a way to pack. When we arrived they put everything in the new house where we wanted it and even though we could tell they were suffering from the extreme heat and the weight and amount of our things, they never lagged or complained. They put the beds back together quickly and correctly as well as the dining room table. I'd be in hospital if I had to move all my stuff. At the end, the crew leader went over the paperwork, explained all the final charges line-by-line, and took payment. Very professional. We could not be happier. They were a great crew of guys. Ryan has a great company and I couldn't recommend them more.

    Do not ever use this company. I do not know how well they move people, but their practices border…read moreon harassment. After we listed our home for sale, I started getting incessant texts and phone calls from them at my UNLISTED phone number. When I asked how they got it, I was told it was in the MLS listing! That is an obvious lie and very easy to disprove, and yet they thought I would believe them. I have also gotten multiple pieces of physical junk mail from them. I would rather move all my furniture myself than hire this company.

    Destiny Van Lines

    Destiny Van Lines

    1.0
    (10 reviews)

    Against my better judgment I used this company to relo me and my spouse to ATL from Maryland. It…read morewas by far the worst experience moving EVER. It went very smooth up until they had our belongings on thier truck then told us the cost was nearly double what they quoted. How could a quote be that far off. We called the customer service agent BRANDON, who turned out to be a phycho who yelled and spoke over us with no remorse. On top of the additional costs, the delivery date took 10 days longer than they said it would. Lastly, if you decide to use them after all of this at least get the additional insurance because 1/4 of your things with be broken, lost or damaged. Do yourself a favor and find another mover. It can't get much worse than Destiny Van Lines.

    In preparation for a move, I did my due diligence and started early looking for quotes from VA to…read moreNJ. I spoke with Brandon at the beginning of June and after going through my entire apartment he quoted me a really good price and so I put down the deposit on June 10th. I was promoted and the move to NJ was finalized for July 25th, but later changed to July 31. Originally I didn't have an actual address, but informed Brandon that it would be near Summit NJ. Let me add, that before I gave the deposit, Brandon contacted me literally 4 times in a matter of a few hours to book me because he apparently was eager to do business with me. However, after today's experience, that doesn't seem the case. Literally, I have at least 20-25 communications with him via phone and email and any time I had additional info, his response was "no worries Mr Coleman, we'll take care of it." Well today the movers show up and walk us through the "estimate" and stated that Brandon logged it as a "local" move, even though it was over 200 miles, and that the job would cost at least $600-1000 more than quoted. However, I have the original quote which states it's a long distance move, even though the quote that was brought to me said local. After several attempts to reach Brandon, Tony, the actual mover, finally spoke with him. Since Brandon had not responded, Tony gave me his cell number, so I called. Brandon answered very irately and stated, "Mr Coleman, you can take it or leave it. You can call my boss and speak to him about it. I'm not going to argue with you. It is what it is. I said, "This can't be the same Brandon I've spoke with all this time," and he told me to have Tony, the mover, call his supervisor, the name was Gavin or something of that sort. I asked him if he could call and he said no, so I asked him for the number and he gave it to me and hung up. Of course, the manager NEVER answered my call, returned my call, or obviously gave me a quote of any kind. After calculating the distance from the truck to my apartment, Tony the mover, told me to give him 5 minutes to call the manager and stepped outside to "call." About 5 minutes pass and I walk outside and they're gone; like completely gone, didn't call to tell me anything; no truck, no Tony or his other two workers. I call Tony back and he said he spoke with the sales manager and he told them not to do the job. When I asked him how much he quoted, he stated the manager didn't have a quote. When I asked him again, he said the manager quoted another $1000 and based on our conversation he made the decision that we weren't going to pay that and left without prior notice. Of course I call Brandon AGAIN and he rushes me off the phone, says my refund will take three days, and hung up on me: tried the sales manager again and to no avail. Literally stuck in an apartment right now with a packed house and no movers on the day I'm supposed to be out and the day I'm suppose to sign my lease... Irate is an understatement!!! I can't give a 0 out of 5 for this, but it's a 0 all the way around and will continue to express my discontent via social media until someone from their corporate facility calls me. Ryan

    Braun Moving

    Braun Moving

    3.0
    (31 reviews)

    If i could give this company zero stars i would. One star is WAY too many for this horrible moving…read morecompany!!!! I just moved with them last week and the move took ALL day and multiple pieces were damaged not to mention some of the doorways and walls at the original house! I have attached a few of the pics of they damage this company did during my move IN addition to the hinge screws left in one of the movers masks!!!! PLEASE avoid this company at all costs unless you have unlimited income and do not really care about how your items are moved. Update: now they are saying that my furniture was damaged before they moved it and they are not responsible for anything. So now I am left with doing the repairs to my previous house and fixing / purchasing new furniture to replace the damaged! This has been the worst experience and I strongly advise everyone to go. With ANYONE else! These guys were the worst!!!

    What a terrible experience…read more I should have had a sense about the day we would have, when the movers had trouble backing up the truck and the beginning of the day. While one of the movers saw our place and suggested it should take 4-5 hours (which is what it took to move everything in the first time.) We ended up spending time with our movers for 8 hours. They were incredibly slow moving everything out of our apartment, with one of the movers explaining that this was a new crew and they did not know how to load things into the truck properly. We asked them if we should wrap furniture with additional shrink wrap, but they said they would use towels. They did not do this for any of our furniture, which we only noticed on the other side. When they arrived at our home 1 mile away, they again had trouble moving the truck. They carelessly brought items into our house. Leaving scratches on most walls and a number of the ceiling. They also dented two steps and chipped many wall corners. We made a list of 6 scratched pieces of furniture. Worst of all, they broke our dining room table leaf making it impossible to use the table. At the end of the job they tried to charge us $1800 for 9 hours of work. While this was already an overcharge (it had not been 9 hours) we were very upset about all of the damage to our property and our walls and floors. We also felt that we should not be charged for their inability to load and drive the truck. Boris basically gaslit us, telling us that these things happen and that it was not as bad. He insisted we pay for all of the extra time. He also did not deduct the deposit from the initial invoice! We told him we would not have it and told him we would like him to come file a claim with insurance for all of the damage. He said he would discount our job $400 if we stopped contacting him. I guess some kind of bribe? We felt stuck wanting this terrible day to be over, but also needing someone to address the damage. We paid and tipped our movers, but now will need to pay significant more to buy a new table and calk and paint most of the walls in our house. Boris was unkind, unprofessional, and still has not agreed to come file an insurance claim for our damaged property. If he is insured, I do not see why this would be a problem. We sent him pictures and he still has not responded. In short Braun damaged our house, and our property, and overcharged us for at best their lack of experience, and at worst simply because they are dishonest. Boris should really be ashamed, and I hope he will come out before we need to file a lawsuit for some of these damages. Shame on this company. I sincerely hope they will change. In the meantime, take your business elsewhere.

    Arthurking Moving - junkremovalandhauling - Updated July 2026

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