My fiancé and I were shopping for a groom's wedding ring (mine). We came to Nasr Jewelers, in…read morePlymouth, MA, with an idea for a custom ring. The owner, Eddie Nasr, promised that we would be 100% satisfied. We are ! They did excellent work creating the ring we were looking for, gave us a price that far exceeded our expectations, they did it in a very reasonable amount of time, and even gave us an insurance appraisal. They were a pleasure to do business with. We couldn't be happier.

I dropped a watch bracelet off requesting two links to be removed. Upon "completion" my bracelet…read morewas returned in multiple pieces, rendering the bracelet inoperable. After calling the company to report this, I received a barrage of text messages to my personal cell phone ridiculing, insulting and threatening me. These people are belligerent and unaccountable. And proactively contacting customers to threaten and berate them is the eptiome of unprofessionalism. Caveat emptor.

Top-notch. Wonderful jeweler. I trust them with my most valued possessions. I've had jewelry melted…read moredown and made into other jewelry, I've had them add stones to jewelry. They do a wonderful job. Highly recommended. Amelia as always goes above and beyond. The staff is absolutely lovely.

The purpose of my visit was to simply have a battery replaced in a watch that held great meaning…read morefor me as it was a gift from my dad from many years ago. I had visited a couple other jewelry shops, only to be given the brush off for not wanting to purchase a new watch. When I walked into Avitabile Jewelers, I was greated by Amelia, who listened to what I had to say and cheerfully performed the repair. Because of her kindness and understanding of the sentimental value of the watch, and her n"no pressure" approach, I also purchased a new leather band She patiently walked me through the catalog, showing me several alternatives When I returned to have the band intsalled, Amelia had seen me coming through the front door and was already getting the new band ready I was pleasantly surprised to see that from our previous discussion, she had selected two options for me. I ended up taking her second option! She installed replaced the band and I was on my way. The kind attitude and no-pressure sales approach were greatly appreciated. I Know I will return in the future!

I am very happy with my ring(s) size adjustment. Always a "feel good" experience with Caruso…read moreJewelers and their amazing staff!

Excellent service! My ring needed to be re-sized, they had me try on several bands of different…read moresizes to make sure I got the fit I wanted. I had my wedding band and engagement ring back in two days. Both rings are platinum! My rings haven't looked this good for 20 years. Thank you!

Great experience . After a negative experience at King ... We were happy to nearly spend 10k on a…read moregreat diamond band for my wife 75th and our 47 anniversary . Total explanation of the diamond, the quality, and what professionalism. I recommend them.

They are way overpriced, be careful. Went to downsize a ring, the women with the irish accent…read moreimmediately asked me where I got it? She then tested the diamond to see if it was real. I didn't ask for this and only wanted to downsize the ring. Once she tested the ring, she didn't say anything. I asked what she was doing and she stated, "I tested the diamond to see if it was real. I asked her was it real ? She hesitantly stated, "yes". She then informed me to downsize the ring it would cost $400. A couple days later when it was not ready, I did further research and discovered I was being way overcharged. I went to the store to retrieve my ring and the women said, "We don't have it is with the Jeweler." She then immediately said wait let me double check. She then came back and handed me my ring (she appeared rather upset). I left the store and upon going to the next jewelry store, I was told it only cost $160 to downsize the ring. I told the jewler the $400 price Higham Jewlery store was charging me and he laughed and said, " Wow, I don't want to say to much but they are unbelievable." I would avoid this jewlry store all together.

I had to wait until after the proposal to write this review, and it really deserves 6 stars. I was…read morewalking into jewelry stores as a complete novice to purchase an engagement ring and I was well aware of the sleazy sales pitches from the chain stores. As soon as I met Paul (owner), I knew I wanted to give him my business. He was honest, friendly, and helped me feel comfortable as a CUSTOMER rather than another sale. We immediately talked price range and he refused to push me into anything above what I said I was comfortable with. He special ordered a few diamonds in for me to see the next day because he had some that were below and above what I was looking for but not quite in my "sweet spot". When I returned, he had them all ready to go and took me out in the parking lot to see them under the sun! We went through each diamond and he pointed out what he liked and didn't like about each one. In the end, I purchased a beautiful ring and Paul delivered within a few days. He even opened early for me on a weekend so I could sneak out to pick it up. Simply excellent. Bellestar will be my "go to" place for gifts in the future. Don't even consider anywhere else!

RUDE, UNPROFESSIONAL OWNER. Tom Murphy (the owner) had sized my husbands ring finger and told him…read moreto bring in the ring that had been causing blisters on my husbands finger. So my husband returned and brought in the ring and then Tom told him "I'm not a doctor, go to where you got the ring. Since you didn't buy the ring from me I really don't want to spend my time on you. I already spent 15minutes with you last week sizing you." I called him to tell him how rude an exchange that was and his attitude was not appreciated and HE HUNG UP ON ME. I was courteous and as a fellow business owner I thought it important to tell him that this attitude is not how you win business but he seemed to not care at all. He was curt, rude and unprofessional and obviously only cares about his bottom line and not people themselves!!! RUDE !!

I stopped in for the first time today. The showroom is elegant and inviting. We had the pleasure of…read morebeing helped by the owner himself. He was absolutely wonderful- his experience and professionalism is unparalleled. The displays are beautiful and I've honestly never seen such shiny diamonds before. I thoroughly enjoyed my interaction with him, and please go! There is also a very comfortable area with couches in case you find yourself exhausted from jewelry shopping.

absolute horrible customer service. the old man was extremely rude and dismissive when i walked in…read moreto have some jewlery looked at. dont recommend this store find another store with better customer service and staff

Very good guy. I him to be honest in his assessments of some items we inherited from hitch we had…read moreno use for. Fair price and cash on the barrel. I would definitely go back Very commendable

Joe was so nice and helpful when I brought a ring to have resized and cleaned. It was finished…read morefast and fits and looks great!!

Every experience at A Jewelers Workshop has been memorable because Gary takes great care of the…read moretreasures we've brought to him to repair and/or to purchase. He doesn't just make repairs or make sales -- he makes magic!

Excellent repair work, beautiful collection of jewelry, talented jeweler and very reasonable prices.read more