Friendly and direct. I was entirely satisfied. I don't have more to say, and am typing to 85…read morecharacters.

This establishment is exceptional. From the first phone interaction with the team to the visit for…read moremy watch batteries changed, they are true professionals. It was very reasonable, and I would recommend this business for any and all your needs. They have a customer for life. Thank you all for being the best!

So, I was going to give AJ Marks four stars because the hours suck for those of us who work 9-5…read moreM-F, and because (as someone else mentioned) sometimes you walk in and feel like you're kind of standing around waiting to be acknowledged. I ended up adding that star back, because for me, the customer service at AJ Marks went above and beyond. Buckle in, bitches. I got engaged. ;) I showed up at AJ Marks with a man's pinky ring and a look of wide-eyed panic. Joe proposed (yay!) but did so with a gigantic ring that had been buried under the floorboards of a farmhouse for god knows how long. It's a cool story. I'm probably cursed now. Anyway, I didn't even know if I had a real diamond, much less what to do with it. Sean (Shaun?) took my ring and immediately set to work. He cleaned it, looked at it under under crazy techno steampunk goggle things, and then was like, "Ok this is a man's pinky ring probably from the late Victorian era when single men wore rings. The diamond is a hand-cut European diamond, but it has a couple chips." Of course, he had said late Victorian era, so I had already manifested a parasol and a bustle and not heard another word. Sean talked a lot about diamonds, because the man knows his diamonds. Eventually Lillian took over and helped me pick out a somewhat more feminine (and five sizes smaller) ring for my haunted diamond. Despite me mentioning I had a budget SIXTY TIMES bigger what we ended up spending, no one at AJ Marks pressured me to get anything other than exactly what I wanted. Joe picked up my ring, and he brought in some silver and old jewelry to trade in. Again, Sean was completely honest and upfront, and ended up giving us a great deal. Guys, my engagement ring, which should have cost us $900, ended up being virtually free thanks to AJ Marks. When it came time to get my wedding ring, I had no doubt where I would go. This time, I was designing something from scratch, but Lillian was with me the entire way. She emailed me, gave feedback, and created digital renderings to see what it would look like. Then, when my CUSTOM ring wasn't exactly what I wanted, she went to bat for me and got the company to re-make it for just a small restocking fee. Yeah, I'm sure big box jewelry stores are chomping at the bit for size 4, 2 mm, black zirconium bands. But Lillian somehow made it happen and when she finally presented me with my ring just as I envisioned, I legit got choked up. Every time I set foot into AJ Marks, they would clean my ring for free. Lillian remembered my wedding date and told me to be sure to come in beforehand for a final shine. When I expressed concern that my diamond was crooked (it wasn't), Sean took it back to his wacky machine to make sure it was up to his standards. Let me tell you, as a recently engaged person, I have spent A LOT of time reading people's engagement ring horror stories. At AJ Marks, I felt completely supported and secure. If you are looking into jewelry on Cape, I highly recommend.

I had a bunch of watches that needed batteries or straps so I bagged them up and brought them to…read moreMarks. Very helpful people had them ready the next day for a reasonable price. If I want to buy jewelry or a new watch I will check them first.

Simply the best! Louie is so friendly and professional. He knows the markets and values and gives…read moreyou a fair price for your items. Don't waste your time going anywhere else. I always refer my friends and family to Louie and the New York Gold Exchange. Always a pleasure to visit! Thanks Louie!

I highly recommend New York Gold Exchange. Louie helped me with the gold I had that was either…read morebroken or didn't fit so I was hoping to sell it. He gave me an excellent quote and made the appointment easy and comfortable.

Store owner was nice, but I wouldn't go here to cash in silver. Ended up receiving 2x more at…read moreanother store.

Now on Rantoul Street in Beverly across from CVS - fun little shop! Owner is cool and welcoming…read more All the stuff you didn't think you needed! Some nice music gear there RN- guitars, a few practice amps, even an old MXR equalizers rack. Said he wants to get away from the music stuff so if you're in the market this guy seems ready to haggle on everything here. Scored a sweet bin of legos for 20 balloons - what more could you ask for??

Highly recommend this establishment! Please bear with me so I can explain…read more.. Went here based on customer reviews on here and online as I was trying to sell a fee pieces of silver bullion because I needed some extra cash and the price has been way up lately. So I brought in a few of my collection and he gave me a price that was a lot lower than I was hoping for, but I wasn't expecting market value and, as stated, I needed some cash and what he offered took care of that. So I took it and was on my way. Driving home I get a call from a strange number. It was Wayne from Cash for Gold. Je told me he made a mistake and he owed me another $120 and to come back and I could pick it up. I was floored! I mean, I was gone. Deal done. He coulda said "OH well" like many pawn brokers or other precious metal dealers would. So if you are in the market to sell some jewelry or gold/silver bullion, I don't thinknyou will find one more honest than Wayne at Cash for Gold!

Wayne is fair and operates his business with integrity. He would not be in business for as long as…read morehe has if he didn't. I have done multiple transactions with Wayne and he has always offered me a fair market rate price for my gold and silver.

Based on the great reviews here, I went to Sheldon Jewelers with 2 small repairs. I found him to be…read morerude and condescending, and I left.

I was seeking to have a family heirloom ring resized but another jeweler had told me it was…read moreimpossible. I was worried that I would never be able to wear a ring that meant so much to me. Then I found Sheldon Jewelers and the contrast couldn't be greater. They were cheerful and helpful on the phone. In person, they were friendly and capable. Not only did they confirm they could do the job, they were very thorough in getting the right size and showed they understood the materials (both the silver and the unusual setting). I left feeling confident I'd gone to the right place. I got the ring today - not only was it done sooner than I expected but they did a lovely job for well under what I had budgeted. Ella was kind and helpful. They are both warm and talented - just the perfect place to go for any jewelry needs. I highly recommend them.

If you dont mind being ripped off then by all means go to them pawn shops on Broadway! This place…read moregave me triple the amount for precious metal items that a normal pawnshop gave me. I actually went and got my things out of the pawnshop and brought them over here, and I dont regret it!

The very best experience I've ever had selling gold and silver items. The location is safe and…read moreconvenient and I know I am being dealt with honestly without question. At one point I was in the store almost weekly as I began to clean out the estate of a family friend and we found more items to be looked at. Once when I returned to the store, Bill had put aside $100 that he said he owed me because, upon a second testing of some rings, he realized that they were 14K gold and not 10K. I don't expect that I would get that level of honesty anywhere else. Bill and Kim were both excellent and professional to deal with and very nice people, to boot. I would recommend going to Xtra Cash N Gold without hesitation!

My wife and I have had some old jewelry and sterling silverware stuffed away in a drawer for years…read more Today we brought them to PMRC, not knowing what was good or just cosmetic. Kristen was more than helpful, explaining everythings along the way, Very professiional and you could tell she enjoys her job. We were more than satisfied with the check we walked out with. Top shelf operation

I had some sterling silver flatware and other misc items that had been in a drawer. They are close…read moreby so I was able to drive to their office. They couldn't have been nicer and more helpful to me. I had some older coins and she sorted which ones to sell and which to just cash in for face value. They were very fair with their price and took the time to explain the process. I feel they are a reputable place and would feel very comfortable recommending them to anyone.

Great interaction gave a good market price . Asked some other question about previous metals they…read morewere happy to give advice

Straight forward no nonsense . Best prices . No hassle. One of the few honest places out there …read more Highly recommend Northeast Precious Metals for scrapping , making a little cash from broken jewelry or that one earring that you belong since given up on ever finding . They take in waaay bigger hauls than that too. Just thought I'd throw it out there for anyone who is looking to make a little money off of those pieces of gold or silver that have been sitting around for years. I highly recommend them!

Very knowledgeable fair pricing. My first time stopping in shop. They have amazing finds.read more

Brian is a good man. Very fair and honest to a fault. Best dealer I've ever met. Not often in this…read moreday and age when you can trust anything or anyone when it comes to buying or selling your metals. This is the man.