George Nasr provided me with an outstanding experience at his Hanover location. Despite being occupied with a piece of jewelry, he promptly attended to my needs, expertly fixing the clasp on my Rolex watch without charge. His commitment to exceptional customer service was evident, and I appreciate his professionalism. I will undoubtedly return to Nasr Jewelers and recommend it to anyone seeking superior service. George Nasr's dedication to his craft and customers is commendable. Thank you, Toni-Marie H. read more

My Wife Katie and I have been doing business with Nasr Jewelers for many years. There is no way to adequately describe how wonderful the quality and elegance of every piece of custom jewelry we have purchased has been. George and his entire staff are so creative, talented, dedicated and supportive with every detail. Truly a world class experience! Peter and Katie Manzo Weymouth, MA read more

Nice people. Very helpful. This shop is my "go to" for jewelry and repairs. I bought a beautiful ruby ring and have had repairs done on several watches. Great customer service. read more

I've been going to NASR (Hanover, MA) for about 30 years, and my grown daughter has been purchasing her gems there also. The owners, all family, are friendly, helpful, and knowledgeable about their products. George is a very talented jeweler who really cares as well. You can watch him work on your pieces right there! My family highly recommends the NASR family to your family! Ann Fraser read more

They are super awesome. My watch was broken and they fixed really quick. I've been coming here for years and they are always so kind and helpful! read more

I brought in my engagement ring and it was bought second hand it was very old and the band was worn so thin. They did an amazing job it looks brand new!! They are truly the nicest people and gave such a fair price. I couldn't recommend them enough! read more

Totally amazing top quality business. Service is to the highest leve l! All questions answered! I highly recommend this place for engagement ring , wedding bands , earrings or watches top quality and best prices . read more

I bought my fiance engagement ring at NASR Jewelers because Brittini was so much help the process. She did a great job of learning what my fiance was looking for and then worked within a price range to make that happen. She was able to save us money on a diamond that was going for a lot more on online sites. Customer service like that makes a huge difference when making a big purchase. read more

I've been a customer for many years The Nasr family goes above and beyond the call. They're so easy to work with. whether it's a custom piece or something out of the case. Brittani is awesome. She's helped me & my family with so many custom pieces and has Nailed it every time! And George's talent to actually make the piece is always a home run! Cant thank you guys enough for all your hard work and time. Highly recommend! Your friend & very satisfied customer! Susan read more

On recommendation I went to Nasr for a ring for my wife. George built a beautiful piece all custom, But my wife wanted just a couple alterations to it. He made the changes and she loves the piece. Exactly what she hoped for. Very impressed with everyone there. Brittany was always helpful and always eager to make sure you're happy. Would go back in a second. Great quality, good pricing. read more

I just left Nasr Jewelers and the service never changes. Always friendly, professional and helpful. George and his staff are the best! I've been shopping Nasr, since moving to Hanover 4 years ago. They take care of all of my jewelry needs, wants and services. Nasr Jewelers is the only jewelry stop for my husband and I. read more

I brought in two rings to be repaired. Everyone was very nice and welcoming. They quoted me a reasonable price and were able to repair my rings while I waited. The store was busy so I was able to watch how great they were with everyone! Highly recommend! read more

George is the man he restored my infinity ring that had 7 loose stones. he built up all the prongs and pour gold under the stones.its restored and gorgeous. I also had a bracelet he designed the charm was catching on things he showed me other charms and redid the bracelet. Thank you George and they fixed my watch read more

Went into the store to drop off a ring and get is re-sized. There was 3 women sitting behind the counter. One of them helped me while the other two stood around and watched. She checked out my ring, said they could re-size it and gave me a price. Wasn't very friendly at all but I decided to just get it done regardless. She told me it would be ready on Wednesday (This was on a Saturday). Come Wednesday I don't hear anything so I gave them a call for an update to see how it was going. The woman on the phone was rude, and told me she couldn't find my ring in the store?! After making me panic, she finally found it and goes "OH! We can't resize this at all. I can give you a ring snuggie for 10 bucks though." WTF? So not only had no one even attempted to resize my ring and get it to me on the day they said they would... but it wasn't even doable for them and my ring just sat in their drawer for 5 days untouched. I drove all the way back there and picked it up. No apologies or sorry for the inconvenience... nothing. Needless to say I'll go across the hall to Kay's any day over there. Thanks for wasting my time!!!!! read more

I had gone here to have a replacement ring made (the original getting lost in the mail - unrelated). And was so hopeful and had such a positive experience initially. The woman who helped me was incredibly patient and friendly and told me my ring, which I had to custom order, would be ready in about a week. When I went to pick it up, I saw that they hadn't taken into account some specific instructions, which I saw her write down and we went over together. It need a couple diamond accent details and satin gold finish vs a shiny gold finish. They sai they could take care of that in about 15 minutes. Very accommodating. I thought I'd be a lifetime customer. Unfortunately, the man doing the work did not follow the specific instructions about where to put the diamond accents and the finishing of the piece itself is not great. I am not a jeweler, so maybe this is just what happens with a ring made from a mold, but I'm pretty sure it's poor craftsmanship. The band itself is uneven. There are divets and marks in the band, the width of the band is not consistent, among a few other things. I was incredibly disappointed. read more

Came here to get my wife a ten year anniversary ring. We had an idea of what we wanted and were able to get an amazing custom ring. The price was very reasonable and the customer service was awesome. I'm coming here for any and all jewelry for my family. read more

Avoid! AWFUL customer service. My wife was in earlier today, and bought more than $200 in Pandora charms. The salesperson, a young-ish blond woman, dumped the charms on the counter -- and then literally turned her back and walked away. The salesperson had no interest in wrapping the charms up in bags or boxes -- or better still, putting them on the existing charm bracelet. Clearly, the staff has had no training and has no interest in providing any customer service. She shouldn't be doing this job. There were no other customers in the shop, it wasn't like the salesperson had anything else to do! The salesperson was so rude that my wife ended up cancelling the purchase. Too bad management doesn't have a clue. read more

THE BUTCHER OF WATCHES!!! He does not deserve any stars at all but minimum is 1 star so i'll give it just to write the review. My wife took my Bulova watch for a battery swap. I bought the watch in spring/summer 2012. In the process of changing the battery they scratched the hell out of my watch. While my wife argued with them, they said that they didn't had any way of opening it and that if i buff it the scratches will go away. He tried to buff the watch, but it still looks awful! They are scratches made with a sharp object, which don't go away with a simple buffing. I got home, my wife showed me the surprise and I went to the shop. They had two stories: 1. they pointed out that they couldn't have done those heavy scratches on my watch as they were already there when i took the watch in 2. he admitted that "there is no other way of opening the watch" ... i just lost all respect for this Jewelry specialist! Now, he tried to argue that the watch is old and asked me when i bought it. When i told him 1-1/2 years ago, he said how come the battery was dead in the watch. I don't know when it came from the production line, so that does not serve as an argument. DO NOT GO HERE!!! THESE GUYS ARE BUTCHERS! read more

I usually never write bad reviews but I truely will never go back to this store again!! I recently brought my husbands watch to have the battery replaced. Turns out it was a pneumatic so you have to shake it to get it working (which I later found out about at Snyder's Jewlers). They charged me for a battery change - a service not done. Honesty is the best policy...clearly not something this place or employees value. read more

Dropped off my watch for a simple battery change. Was told it will be done in 2 hours. Called and says they are busy with customers and won't know when it can be done. I waited just for this to be done. I told them I am a customer as well. Horrible service. read more

Awful customer service. Quoted me 3 hours to clean rings??? Employees are rude an arrogant.

Looked at a cross and chain for my son for confirmation. Couldn't find the chain style he mentioned he might like. Sales person kept telling me to buy "at least something" for him and that I could always return it so I bought a cross and chain. His God parents ended up buying one as well, which was his style, so I ended up bringing the cross and chain I bought back. Since seven days passed they refused to give me my money back and only offered store credit, which I did not want. I told the owner that was bad business and that the sales associate never mentioned anything about the seven days. It is printed in fine print on the receipt though so that they can legally get away with it. Just bad business, in my opinion. My wife will get something with the store credit, I will not step foot in that place again! Hope this helps others. BEWARE! read more

I'm surprised to see all the negative reviews about NASR. I've had several great experiences with them, especially the jeweler. They created a custom silver bracelet for me for an insanely reasonable price that I am always complimented on. They assessed a diamond ring I had and cleaned it at no charge and really went into explaining the diamond and setting, etc. and complimented the ring on its classic beauty. I feel like this family has a real passion for jewelry which I like. I'd never consider anywhere else for a custom piece. read more

George is the only jeweler I would go to! He is the best around and I highly recommend his custom work. He made me an addition to my engagement and wedding rings. It was a perfect fit and I loved it. Thank you, George. read more

Love this jewelry store. George knows exactly what he's doing. I trust him completely with my precious jewelry. Just had him make 2 joined wedding bands for me and we purchased a wedding band for my fiancé. He is so knowledgable and he does great work. They don't have to send your jewelry out if you go to this store because he can do anything right there. He's very down to earth and understands what you want. He's great. Brittany is also very knowledgable and she was a huge help to us. Great staff. Thanks George!!!! read more

My boyfriend surprised me with a gorgeous engagement ring last week and I could not be happier!! We had looked at rings there a few months earlier and found some that I loved. The staff was friendly and helpful and there was no pressure to buy. He went back to buy and said the same thing. Thank you for helping him make me the happiest woman alive! You are all great. read more

This last gentleman is obviously not in the know. In 2008 Bulova sold its American based business to Citizen in South East Asia. They are no longer the American quality they once were in fact try to find out where they are made plated and assembled. I adore watches and currently own over 20 extremely expensive watches that I would only intrust to George Hajnasr. I would seriously consider the source on this info. A gentleman with a watch made in Burma who thinks its gold or a Master Jeweler who cleans my Rolexes! read more

I wish I read these reviews before I had them make my custom rings. I spoke with a jeweler who was great! I showed them the wedding bands that I wanted and we had to make a new band for my engagement ring so they fit together perfectly. They had me come back and meet George and explain exactly what I wanted. But, when I went to pick up my ring it looked nothing like the ring I asked for and when I tried to explain this the owner George just kept talking over me and telling me it's perfect. I am honestly still trying to figure out how to get this issue resolved because every time I go in he doesn't listen to what I have to say. It's really unfortunate since these are my wedding bands and engagement ring!! Unfortunately, I must say go somewhere else that will actually listen to what you have to say. I'll adjust my rating if I can actually get him to listen to me to fix my rings so they are how I actually wanted them to be. I still need to pick up my wedding bands- but haven't because he did not make them how I asked. read more

I when in to this jewelry store to have someone take a look at a ring my husband purchased over the internet. I end up talking to the store manager who as very friendly and took a looked at the ring for me, She gave me her advice and said if I was you I will return this ring not worst it. Mind you the ring my husband purchased online was a "Certified Ring". Then she said to me but wait like 15 mins the jeweler should be here and he will take a look at the ring for you. I end talking to the Jeweler his name is Jim very friendly and he told me the same thing the ring was not worst it. So i asked him lots of questions and he said if you like i could make you a ring that will be better than the one my husband purchased. I love the fact that he gave me options, love the fact of the friendliness and also love the customer service :)... I end up having him do a ring for me and let me tell you the RING WAS BEAUTIFUL. On top of that they did an appraisal for me on the new ring we purchased. This is a family own business and they are the BEST!!!!.. Family business is better than regular companies like Kay Jewelers & Jared and so forth on. They treated me like family and that is what I also love about them, the ladies that where there where wonderful as well. Will I do business at this place again? HELLL YEAH. Will I referral people to them? HELL YEAHHHH. Thank you for making my BEATIFUL RING and I will be shopping here from now on... read more

I have purchased from Nasr Jewelers 4 times over the past 2 years and every experience has been excellent. I first purchased an engagement ring which was personally designed by the owner George. My next purchase was a movado watch which he beat the price of every competitor. My most recent purchase was a journey necklace that was hand made by George to my specifications. I highly recommend Nasr Jewelers and their friendly staff. I will continue to shop here for years to come. read more