When I called to discuss this directly, the tone of the conversation was very different from what's…read morebeing presented here. It felt short and dismissive. During that call, I stated that I was willing to provide medical documentation regarding the pink eye diagnosis, and that offer was not welcomed at the time. So it's confusing to now see that documentation is being requested publicly. The photo attached to my original review was taken immediately after the service. In that image, you can see that some lashes were not properly isolated and several were not lifted upward evenly. Additionally, the rods were in place for the duration of the 1.5-hour appointment while the facial, dermaplaning, and extractions were being performed. I understand policies exist, but the experience itself, both during the service and in the follow-up communication, is why I felt compelled to leave my review. Clients deserve to feel heard and taken seriously, especially when a medical issue follows a treatment. Ultimately, based on my personal experience, I would not recommend this business.

This place has very bad management and customer service. I was a long time customer here before,…read moreand I always tried to give them the benefit of the doubt. Then one day I tried to speak up about a bad service received, and I get treated so badly by their worker and management. The situation was handled very unprofessionally. It might have been a blessing in disguise. I will take my customer paying services elsewhere.

Jenna is amazing!! She is so skilled at what she does-- from her technique to her customer service…read moreI am so comfortable the entire time. I've been a return customer for over a year now and I am Always pleased with the results. I love that she uses sugar wax instead of crazy chemicals and I recommend this business to everyone! Jenna has a wide variety of services she offers and I trust her a million percent.

I HIGHLY recommend you coming to sweet house of skin and getting sugared with Jenna! Jenna is the…read moresecond sugar person on this island that I have gone to for sugaring, my first moved back to the mainland. I was so sad when my first sugar lady moved away, but luckily she recommended me to see Jenna. I am so glad she did. Jenna is AMAZING!! She is so fast and thorough. She is located in Campbell Industrial (pink building), lots of parking and is located on the second floor. Guys she also does facials! go check out her IG or website. Thank you so much Jenna!

Went to Kendria for the first time for an armpit wax just before I left for a trip and loved the…read moreexperience I got while with her. Her studio was homey, clean, and very cute! I will be returning.

Kendria is amazing! Her vibes and calming nature makes you feel like you're hanging out with your…read morebestie. There's always that anxiety you feel going to a new waxer. Some waxers make you feel insecure and like they are judging you. This is not the case at bare culture! The atmosphere is calm and Kendria makes you feel comfortable. You can really tell she loves what she does and is passionate about her business. Highly recommend bare culture if your looking for a new bestie (:

I had high hopes for this place as I am on vacation and needed to find a place in a pinch to take…read moreme in. I usually love doing crazy designs and opted to choose a simpler one since I had no idea if this salon would be able to. I showed the woman multiple inspiration pictures to give them options and she chose the one attached. I thought this meant she was confident she would be able to do the design. I noticed when she was filing down my previous design, she left bits of the previous color on the sides. After the service was done I compared the inspo pic and my nails and they look nothing alike. I'd rather just have honesty that they are unable to do designs rather than paying $85 for a crappy version. All my nails were crooked and uneven and I had to file them myself. I had a ton of hangnails. The nail tech told me she was new but moved from salon to salon and had been doing nails for a "very long time", I'm not so sure about that. I literally never post reviews, I just had to in this case.

Went for our bridal party Mani pedis. We did the "O pedi" With gel, and manicures. Look at how…read morefabulous they came out! My girl Natasha made some beautiful free hand nail art puas at my request after just looking at a picture I showed her from Pinterest.

They were quick in getting my appointment at a later time in the day. Very accommodating! Price is…read moreVERY reasonable. Service was very nice and I felt very comfortable in the establishment. There were other clients there and it was so quiet. I love the calamity of the mood! My lash tech was very fast and did a very excellent job. I will definitely go back again! She made me look natural but yet the ellipse look. Mood: Satisfied for service and cost $140 Satisfaction: 10 out of 10

I am very happy with Jacqueline. She is very Kind and Professional. She will answer the questions…read moreI ask. I have seen her approximately at least (5) times and am happy with her. The Receptionist is aways Professional and pleasant. The Salon is clean. Very nice atmosphere.

My monthly pedicure is with Angelica, she's the BEST! Her quality of work is amazing, detailed &…read moreconsistent. My go to is the Deep Sea pedicure; cooling mint masque treatment to hydrate and detoxify your skin. $45 I enjoy the way the masque feels on my feet very cool and refreshing. The aroma of mint is very relaxing after a long day at work. I normally book my appointments in the later afternoon and normally there's only about one to two other guest. Which great not too busy! it's relaxing & enjoyable to be there at that time. My feet always walks out of Lavish Spa & Nail Lounge feeling clean, refreshed & rejuvenated Thank you Angelica for ALWAYS doing AMAZING work! Oh yeah & my feet THANKS you too.

I come here every few weeks for my pedicures. I look forward to using the massage settings on…read moretheir chairs while relaxing & getting my pedi done. The salon is kept tidy & it's not noisy, so I can relax & chill, while just enjoying having my feet, legs massaged, pampered & getting a fresh coat of paint & great nail art work all the time. The staff is friendly & pleasant... & the best part is the nail techs take their time while working with each client. Easy scheduling for appointments... just call a few days in advance.

Went here because my usual shop couldn't fit me in for a last minute pedicure because I'm a…read moreprocrastinator. I was pleasantly surprised as I have read several other unfavorable reviews. I got a French tip pedicure with acrylic on my big toe. The nail tech did a great job and did exactly what I asked of her. The only reason I'm not giving 5 stars is because the massage chair kept shutting off

I was quoted $130 for a full acrylic set with the new sheer Japanese polish. No fancy nail art-…read morejust polish. I asked to break it down for me as it doesn't reflect on the price list. (I usually come here and can get a full set and a pedicure with designs for $120). My total was $83 today for a full set of acrylic on my hands, regular gel polish, no design or anything fancy. Two coats of gel polish. Here's what I was told regarding pricing when I questioned the tech: to remove old gel set on my original nail ($15). Add the acrylic set on my nail ($40) and to shape it ($5). To add gel polish I guess another $20? Cuticles not cut. No hand massage. I guess you gotta pay extra to have nails cleaned. Left the table with nail polish on my cuticles and around my fingers. Scrubbed what I could off myself. Under my nails look raw and unfinished. I left disappointed and didnʻt feel like I just got my nails professionally done. It got awkward after talking about the price- I just wanted to get out of there. I feel like Iʻve been getting cheated/overcharged at Royal Nails lately especially if I am not paired with my usual techs. For the amount I paid, the quality didn't meet my expectation. E makaʻala.

I've been coming to this salon consistently since May and have received the same service each time…read more Unfortunately, today's experience made me decide not to return. At checkout, I noticed I had been charged an additional $7 fee that I had never been charged during any of my previous appointments. The fee was also never mentioned to me before or during my service. When I questioned the charge, I was told that the fee is on their menu and that they had simply "forgotten" to charge me for it on all of my previous visits. As a regular customer receiving the same service, I found that explanation frustrating. If I had supposedly been charged incorrectly for months, I would expect that to be communicated to me before performing the service and adding a new charge at checkout. It's not about $7. It's about transparency and consistency. Customers should know what they are going to be charged before a service is performed, particularly when they are regular clients receiving the same service they've received many times before. I had been happy enough with this salon to continue returning since May, but the way this was handled left me disappointed and uncomfortable, and I won't be returning. The vibe is just not good .

I literally just left there and looked down at my foot and saw this. how is this possible? this…read moreis the second time so now I m gonna say something about it last time there was so much dead skin on my feet but I didnt wanna complain. fool me once shame on me fool me twice shame on YOU

Asked Rothana for an eyebrow wax and tint! She listened to all of my concerns (with previous…read moremicroblade experiences and not wanting to be overdone). This was 2 weeks post service and the tint looks super natural. I just wake up and go now! Will definitely be going back!

I had a facial done by Rothana, and felt comfortable, relaxed, and refreshed!! She is very…read moreprofessional, knowledgeable, and friendly! If you're in the market to give your skin some love, go see Rothana at Aloha Wax and Lash!

Saw the promo for gel x and upgraded pedicure. Love how calming and relaxing the services were…read more Went in on a weekday morning. Not too much talking which was totally fine with me since as a mom, just needed to pamper myself with not too much noise going on. Tracy did my manicure & mentioned that if I come back I can just get a fill to save money - other salons do a whole full set if you come back. Lucy did my pedicure & definitely enjoyed the pedicure massage but also the massage chair. Pictures were posted on Facebook page which I was okay with. About 5 mins away from where I live so I'll most likely come again since it was a great time! Thank you!!

DO NOT COME HERE! i asked for red nails with chrome and they couldn't even get the color right…read more when they applied the chrome it turned silver. after i asked to take it all off and the lady said that she wouldn't because it's "not good for me" so she left my nails like this. horrible place!!!