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    Artistic Awards

    5.0 (1 review)
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    Services - Artistic Awards

    Engraving

    Signmaking

    Artistic Awards Photos

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    13 years ago

    Great quality, fast service! They never hesitate to help me out at the last minute! Definitely recommend!

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    Crown Trophy

    Crown Trophy

    3.8
    (20 reviews)
    $

    Drove 30 minutes the door was locked. Call the number she asked why I was there immediately started…read moreasking me questions did not want to open the door and let me in the business. Finally let me in and seemed like I was annoying her the entire time. Go to blue ribbon they're right down the street and their door is open for the public to come in and ask questions and look at their awards. I think crown is just Internet orders only they don't like people.

    I have been using Crown Trophy for the last ten years to put together various plaques, gifts, and…read moreawards for the company for which I work. I have brought them crazy things that we wanted mounted as part of the award (infrared weapon sights, infrared goggles, silicon wafers, etc.). I have sung their praises until the last several months. They were sold to a new owner sometime in the last few years and the customer service has become non-existent at best. At the beginning of COVID, in March 2020, the new owner let most of the employees go and ever since then, I cannot get them to return a call or send me a proof in a timely manner. Everything I send them is custom. I create all the artwork for the plaques and send it to them...everything is ready to go. They do not have to do much but produce a proof and put the award together. The last few projects I have sent them has required me to contact them and ask about the proof and why I have not yet received one. I used to receive a proof without giving it a second thought. The latest project involves mounting a component, which we produce, onto a wooden plaque with a sublimated / inscribed plate beneath it as a retirement gift. I dropped the component off on 23 March when I looked at various wooden plaque options and made a selection. Kim, the owner, didn't write down anything when I was there; not the company name, not my name, not the wooden plaque I selected, or did she put a name on the static bag with the component we want to mount on the plaque in it. When I got back to my computer, that same afternoon, I sent the finished artwork for the sublimation to the store. It is now 29 March and I have received nothing...not a sales order, a quote, or a proof. I called them and they had no clue to what I was referring. They FINALLY found the e-mail I sent with the artwork but could not confirm whether they knew where the component we want mounted on the plaque is. The component is something created by the man for whom the retirement plaque is being created. That component is the biggest part of the whole thing. I never had one concern about anything with the previous owner. Now I think I have just placed my last order with them. I hate to say this as they have been awesome to work with in the past, but the new owner and the staff she has chosen to hire do not instill any confidence in me. I will be taking my business elsewhere from now on.

    Artistic Awards - engraving - Updated July 2026

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