Dr. Jeff and his entire group are superb! They are…read moreprofessional AND enjoyable people who make "going to the dentist" a pleasant experience from scheduling, to the dentist chair, and even the billing is painless! If your dentist is painful or his staff members are a pain, why are you waiting? I highly recommend Heritage Dental!

This practice is the bomb. Elizabeth cleaned my teeth so good, I haven't closed my mouth from…read moresmiling. Elizabeth also has the best bedside manner to make you comfortable with your teeth cleaning. They are worth trying if you are looking for a excellent dental practice.

Will never use Dental One Associates ever again!…read more Made an appointment, just to be called and told it was canceled and moved out a whole month with no real explanation. Then when I asked why, they came up with an excuse saying she couldn't be seen because the doctor wasn't seeing patients over 18 that day... mind you, she's 15. Then somehow the appointment was magically back on the books. Fast forward to the actual appointment day -- my mother takes her, and now suddenly she can't be seen unless a guardian is present for the "first visit." Mind you, she HAS been there before, just not with this dentist in a few years. The lack of communication and professionalism is unbelievable. A consent form could've easily been emailed for me to sign ahead of time, especially considering she was only going in for a cleaning. NEVER again. The staff and management are extremely incompetent.

Great staff Super helpful…read moreEasy access Really glad I found them to be my local dentist

This office is hit or miss. I have come here several times. They have been prompt, but I also…read morespent hours waiting in the lobby more than once. The turnover is high, so most of the people that I saw 6-8 months ago are now gone. This is a corporate dentist, so they will try to get you to spend money for unnessecary procedures and items (like a $90 toothbrush). If you have questions, ask. Most of the staff and the dentists will be honest with you about what is really needed. You will have to ask detailed questions though. Depending on who you talk to, something elective may be made to sound as if it is necessary. The prices are high, in my opinion, but your insurance also plays a role in that part.

Long wait time. Aesthetically, some areas in exam room in disrepair such as torn Formica counter…read moreand chair covering, plenty of holes on walls and dusty corridor. As a new patient, they took 18 xray pics!! After another long wait, I was told the pics were not saved on their computer and so said they had to redo them. I hit the roof ! No way was I going to subject myself to all the radiation again. At that point, I walked off without being seen by dentist. In retrospect, I should have refused the first set of X-rays and walked off. As a RN, I was dismayed at what I experienced. Definitely won't be going back and have anyone work on my teeth in that place. It gave me bad vipes.

Awful customer service. Made appt didn't even have Oral surgeon to fo extraction. Got paid for…read morenothing. Do not go!!!!!

A friend of mine dealing with a serious health issue, unrelated to dental hygiene but affects her…read moredental hygiene, visited this location on 8/20/2024 to have her teeth cleaned. Her dentist proceeded to humiliate her by loudly calling she and her gums "filthy, disgusting, and dirty" asking her is she "even brushed her teeth" mind you her particular condition (chemo) causes this issue and the only thing the dentist was ask to do was clean her teeth and to provide options. Unfortunately, the dentist lacked professionalism, common sense, and failed to be inquisitive about what could have cause the dental emergency she was viewing. Which is concerning because shouldn't you ask questions? Also, have you not seen gingivitis or a cavity before? Obviously they are dentist and not oncologist, but how can you trust that your needs will be taken care of here? How do you know you won't end up with the slime ball jackass that my friend unfortunately had to encounter? If you want to keep your smile upright. Dont go here.

Great service and great staff. Always feels like I'm in great hands each visit. Very professional…read moreand good communication. I have recommended it to all of my family and friends.

Similar experience reading through other reviews. I would never recommend! Stay away!…read more I also was told I had two "cavities". I specifically asked to point out on the x-ray where they were located.. they couldn't explain to me the difference between the "cavities" and the rest of the X-ray, as there seemed to be no visible difference. I went and got a second opinion elsewhere. 7 years later I still don't have a single cavity.

This office has been with my family for over 16 years. I refer all of my friends, customers and new…read moretransplants to Dr. Verdin. The office is managed very well. We've never had issues or problems.

Do not be confused by the name of the dentist on this review site; Dr Verdin retired almost a year…read moreago and is no longer the practicing dentist at Fayette Family Dental; Dr Perry Joiner is the new dentist. And for as great as Dr Verdin was, Perry Joiner is so very not. You may see glowing reviews on other venues but the majority will predate Joiner taking over the practice. Most, if not all, of the old staff at Fayette Family is also gone. Dr Verdin and staff were our family dentist for over 25 years and they were fantastic. The new bunch, with the exception of maybe one or two, are pitiful. My experience with a root canal and crown procedure bordered on malpractice. Joiner knew it as well as his inept dental assistant. The front tooth in question had a crown I got when I was 13 years old; it lasted me over 50 years without a hitch, until I needed a root canal in that tooth. The root canal went okay but the new crown installation was a botch job from the word go. In removing the temporary crown the dental assistant broke off the remains of my original tooth onto which my new crown was going to be mounted ...just like the original. I knew my new crown wasn't going to work because the original tooth was gone. But the dental assistant, to my disbelief, tried to make it work; she had *no* idea what she'd done. She quickly grabbed my temp crown and yanked and when that didn't work she moved the temp back and forth, and cracked off the mount formed from my original tooth. This was a custom cast crown to fit on the old tooth and without the old tooth it was garbage. Joiner, amazingly, also tried to make the crown work. Rather than admit the mistake, put a dental post in place, and redo the crown to fit, Joiner put in some kind of ill-suited mount and cobbled the job. This crown lasted ten days before it came undone. I went back, angry, and they did what they should have done the first time; installed a post and ordered up a new crown. Joiner admitted to me he should have done this the first time and couldn't explain why he didn't. His apology to me was so disingenuous as to be pathetic. Not face to face, to allow me to question him, but while I was still being finished up by the inept dental assistant. The guy has all the people skills of a wet rag. And this latest crown? Lasted 8 weeks. The crown broke off today just before writing this. And yes, I've been more than careful with putting undue stress on the crown. Timing being everything, I got to experience a normal 6 month visit after the new crown was put in. All went well, the hygienist doing a very nice job. And then came the sales pitches for fluoride treatment and sealants. The gal just spent 20 minutes poking around my mouth; at age 65 I have *two* cavities and all but one wisdom tooth. And she's trying to sell me stuff to prevent cavities. Joiner blew in to do his check and it was just awkward; the guy has zero personality and no patient skills as a doctor. After these experiences, I'm done with Fayette Family Dental. I've filed a grievance against the dentistry through my insurance provider. If you're looking for a dentist in the Fayetteville area, I would strongly advise you to avoid Fayette Family Dental; there are much better choices.

Visit- 6/3/2026-Very professional staff, and very clean business. This was my first time visit, and…read moreit's definitely rated a 5 out of 5 for me. :-) Dr. Rojanaroj is an excellent dentist, and her assistant is excellent as well. I was very pleased, with the outcome of the visit. I'm glad that all went well, and can't wait for my next visit.

TERRIBLE AND SLOW?!…read more They charged my family for a FREEE cleaning! Over 1k! And we were given a credit but why did this even happen? Very unprofessional, colleges talking very loud and not getting their work done. Why does a basic cleaning take 3+ hours? I have good patience and they were just unbelievable. Never come here if you're looking for a dentist! It took them over an hour to do a basic x ray that takes any dentist as least 5 minutes. Save your money and time and do not come here!

My whole family has been patients here for 10+ years. The office staff up front is friendly and…read morehelpful while the hygienists and doctors are knowledgeable and kind. The office is immaculate and nicely decorated and I feel like we have always received excellent dental care from this practice.

I'm new to the area and this was my first Dental visit after relocating from Florida. I have only…read morehigh praise for Dr. Lee and his staff. Excellent work on my front canine which lost its cap. His kind manner and thorough explanation of the procedure made for a positive dental experience. Thank you so much Dr Lee!