Absolutely the best automotive repair shop I've ever dealt with . Honest and quick on service . A…read morerepair they made 6 months ago needed looked at again . Fixed and zero additional charge !! They could have really taken advantage of me but didn't ! Erin the shop manager is friendly and helpful. I highly recommend this business . I'd give them a 10 star review if possible . Paul M. 1990 Buick owner Lancaster Pa.

I had a been to a lot of places but this was a bad dream.First of all I didn't get all of my…read morepaperwork with the work that was done on my car, then was told to drive the car 100 miles to see if the lights would come back on,got in the car to drive it,the check engine light were already on! Don't know if this would be the best place to go,integrity goes a long way!Anway was told it was my problem,wow!!

Hershey Bros Transmission LLC is top-notch. The shop is immaculately clean and organized -- you can…read moretell they take real pride in their work. They were honest and communicated clearly every step of the way, and their diagnosis and repair were excellent. Highly recommend to anyone looking for a trustworthy transmission shop.

72 hour turnover. Clear and transparent on process and price. Total honesty and excellent customer…read moreservice. Please get an estimate from Hershey Brothers before you go anywhere else.

I am very unhappy with this place. I brought my car in for what should have been a minor repair,…read morebut instead I was charged $159 for what felt like a bogus diagnostic test. The biggest issue, however, is their customer service. They rarely return phone calls, making it extremely frustrating to get updates or schedule service. Poor communication and unexpected charges have made this a disappointing experience. I would not recommend this shop, be careful.

This is my second time at Reliable Auto for a state inspection. First, the young ladies are…read moreextremely kind and deliver excellent customer service. They are always a pleasure. I didn't have a copy of my insurance card; the young lady was kind enough to print a copy for me from my online policy. I had a daytime running light that had been out of service for weeks. I fully expected to pay for that in addition to the cost of inspection. Apparently the wiring was loose so I was not charged. In today's environment that level of honesty is extraordinary. I will continue to patronise Reliable Auto and recommend them to everyone I know!

Overall: 15/10 An honest and professional shop that has…read moreearned my lifelong business. Service: 10/10 My primary contact was Mike, however I spoke with many other staff in person and over the phone over the course of a week after I had my Crosstrek towed in with a destroyed transmission system. Everyone was courteous, helpful, and responsive. The new transmission they procured was practically brand new and installed professionally. The experience they provided me as a customer was as excellent as the final bill and they are now my go-to shop for transmission and suspension work. Thus, I strongly recommend this business. When I had my car towed in, it was after hours, but conveniently they had an overnight key/car drop off system that was secure and easy. The lobby was clean, organized, and offered free cold water.

They checked my vehicle on a pre-arranged date. They got the parts and fixed it in less time than…read moreestimated. Couldn't be happier with this place and these people.

This place had my car for 3-whole days they never called me I had to call them. Car seemed to have…read morea transmission problem. But now I know it was the coil pack going in and out causing the transmission to pulse. All they would say is it needs a tune up not telling me that now the check engine light is on and car barely idles. They called me to tell me it would be over $300 to repair. I told them how much do I owe you and paid $54 for them to drive my car waste my gas and not tell me it needed a ignition coil. I drove the car home and hooked up my code reader code P0302 came up. This means misfire cylinder 2 bad coil. I bought 1-coil and 4-spark plugs for $120. So labor cost $180 in this place for 1/2 of work. Coil packs have 1-screw and a plug to unplug. Spark plugs are right up front no cover to remove a piece of cake. I would give this place a zero if I could

Knowledge, professionalism, communication, and value are all top notch. Ronnie knows his stuff and…read morewon't try to sell you something that isn't needed.

Never have I ever had worst work done…read more I have more problems with the car than it came with. I seriously don't know why this shop here with all of the guys in there you would think that they know what their doing But they don't. I took my car over there and the had things stolen from my car, charged me thousands in cash for my e break tires and dash and inspection and all of these test to be done but when I gotten my car. it was as if they did nothing. E brake still doesn't work lights still up on the dash, buttons that worked before no longer work now. & then on top of the charge extra for parts that were stolen when it was in the possession don't trust this shop especially the employees&their prices or their work.

If you want an honest repair shop, don't use this business. They took advantage of me. I ended up…read morepaying $2300 for something that should have cost $650. A friend who is an auto mechanic explained everything to me. Jiffy Lube would have fixed what was needed for $650.

Today, I was in out of my area and realized I was a few miles short of an oil change. While driving…read moreup 422, I saw a place with a giant sign out front that boasted a 15 minute oil change. Since I'm a girl who doesn't like to wait around, 15 minutes isn't bad for an oil change. So I walk in, ready to get my service. I stood there for at least 5 full minutes while the secretary at the desk took a personal phone call. About 3 minutes in, I was acknowledged but it was still another minute or two before I was asked about why I came in. She takes my keys and I sit down in the waiting area. A few minutes later, one of the service guys comes in. He shows me my air filter, tells me it's dirty (and it definitely was), and asked if he wanted me to replace it (adding that everything else in my car looked great). I asked how much it would cost and he tells me $10.00 for the part and no additional labor, so I let him do it. Then I don't see my car for about 1/2 an hour, maybe a little longer...I pay and leave. Once I get into my car, I realize that the boy who did the service on my car also took the liberty of vacuuming out my car (which ironically was what I was going to do after the oil change). It is a little pricey for an oil change ($34.95), but usually the service can't be beat. (And usually there is a nicer older gentleman running the desk who is much more pleasant.) Alas, it will be awhile before my Ford finds herself parked in this garage again. There are much cheaper places nearby. Get rid of the desk lady and maybe, just maybe I'll come back.

I brought my wife's car in for a P0700 transmission code. The shuttle service was convenient and…read moreappreciated. The shop could see the stored code but could not reproduce the issue. Despite that, they recommended replacing both transmission sensors for nearly $1,000, even though they couldn't confirm either sensor was bad. I suggested additional driving to fully warm the vehicle, but the issue still couldn't be replicated. They asked to keep the car another day, which I declined due to a lack of confidence in the diagnostic process. I was also charged a $24 environmental fee that was not explained when I paid over the phone. Customer service was polite, but the diagnostics felt incomplete and leaned toward replacing parts without confirmation. Based on my experience, I would not recommend this shop.