Kelly was great when we placed out order. Very professional and organized. Thank you Kelly.read more

Tom and crew were outstanding from start to finish! No complaints only praise. We couldn't be…read morehappier.

Since December 2021, JAE has known they had to replace a damaged cabinet door in my new build. Nine…read moremonths later and still no replacement. I have been telling them that the cabinets are the wrong color. I was originally told to put up curtains and they'll look darker! No, I ordered black cabinets, not brown. The replacement door showed up in June in the correct black color. Doesn't look good when the rest of the cabinets are brown! Now they are telling us that they are going out of business!

From the owner: Reimagine, revitalize, and renew your home with new cabinetry, appliances, countertops, and more!…read moreVisit one of our three showrooms throughout central Ohio - conveniently located in Dublin, Westerville, and Upper Arlington to learn more today!

Kitchen Kraft updated my kitchen (granite countertops, tile backsplash, sink & faucet). I received…read moreestimates from several companies and their price was the same as other companies. Things I like about Kitchen Kraft: Designer does the free estimate instead of a salesperson. Respectful of customer's budget. Willing to take time to find products the client loves rather than have them settle for what's in stock. Genuinely wants to make the client happy. I plan to use them again when I tackle my bathroom update next year.

Kitchen Kraft designed and implemented the kitchen of my dreams…read more I could have never designed on my own what Kitchen Kraft's designer Jim Deen designed. SO happy with the end result. This company is with you throughout the whole project..from early decision making, shopping for products, demo, electrical, plumbing, installation, etc..leaving the work area sparkling. Working on a guest bath currently.

I'll start off by saying the guy that came to do measurements was cool. The installers were fine…read more Didn't talk much. They did a good job. But skipped the final step of calking my sink back in. Even tho it was clearly on the checklist of things they were supposed to do. So I had to go out and buy some and do it myself after they left at like 7pm. That sucked. But my biggest complaint was that the communication from the office staff and my so called project manager (Chianne) was terrible! One part was my fault. I got an email about the measurement scheduling, but I didn't actually open it because it looks like spam. It doesn't say the company name or a subject. Just the name of the project manager. So if you don't know that persons name, it looks like spam. But I owned that. After that mix up I was told I would be scheduled for Friday of that week but I would get a call on Thursday to give me a 2 hour window. I never got a call. A driver called me on Friday saying he was on his way. But I wasn't prepared for that and had to turn him away. So I call and talked to a different person about how I never got a phone call with a time. This person said my project manager told her that she called me and I didn't answer. THAT IS COMPLETELY FALSE. Your business model literally says honesty in it and you have managers lying about your customers. When I told this new manager she never called me she literally said, I knew I shouldn't have trusted her! So that's crazy! Finally got scheduled for Monday now. At 8 am on my day off. The measurement guy comes. He does his thing and he also tells me that the manager lied about calling me! Finally at the end tells me I'll hear something about an install date by Friday or at the latest in a week on Monday. By Wednesday I still heard nothing! So I called AGAIN! They said materials were in but they would call me tomorrow for scheduling. They didn't! Surprise! Finally got a date scheduled and held my breath that they would actually show up. They did. And I'm so glad, because now I can be done with this company forever! If I could have gotten out of this a month ago, I would have. But when you order with Home Depot you're stuck. Home Depot told me when I ordered that I was looking at a 3 week install. IT TOOK 2 MONTHS! Also I Called out Chianne on lying about me and not doing her job and there was no apology. Asked to be transferred to her boss. Left him a message. He never called me back, SURPRISE! So no accountability on their part at all. Awful. Just awful experience. Do not use these people!

They did a great job with delivery and installation. The countertop (quartz) had one seem and if I…read moredidn't know where it was, I would never find it. Very courteous and cleaned up at the end. They gave us a checklist of things to be ready for at installation when they came to measure. They made sure all the items were covered at installation. Kody & Ray were our installers.

I'll start by saying this is a great business with huge selection. I went in and picked out what we…read morewanted for our kitchen. Easy to tell what pieces are more expensive by "tiers" if you want to stay on budget. Set up install and the guys that came were great. Somehow they were able to get my huge island piece in. Can't say how happy me and my wife were with everything. This is my second kitchen I've used them on and will be using them again if we ever move. Great selection and price. Now I know they have prefab bathroom counters with sink holes already cut. Sinks, faucets and cabinets available too. Definitely my go to for renovations. Jason

Had great service and products . Mark and crew were friendly and professional. Pricing and product…read morewere exactly as described and met are expectations. Would strongly recommend and my wife and I wouldn't hesitate to purchase again.

We use them for inside and outside handyman work. It is hard…read moreto find quality workmanship for projects and we known we can always depend on them for our many jobs. It all started with a wonderful kitchen remodel and just kept growing.

Our remodel was definitely an improvement over the disaster we had. When we left for a vacation in…read moreFlorida our bathroom was a rotten mess of spongy floor, rocking toilet, cracked plaster and a nasty non working water jet tub. After the vacation we came home to a totally remodeled and beautiful bathroom. No more rotten floor, rocking toilet and nasty tub, new paint on repaired plaster and it looks great.

We have used J and R Granite twice now over the past several years. Both times they have been…read moreprompt and did very nice work. Would not hesitate to use them again; they would be our first option for any granite work.

Measuring - 3/5 stars Fabrication - 5/5 stars…read moreInstallation - 5/5 stars Pricing - 5/5 stars Overall, I had a pleasant experience with this company and the assistance that they had provided. I would use these guys again, hands down. My only advice is that they work at providing more accurate measurements as that was the only issue that I had with using them.

Nothing I came home with was anything I set out for. The furniture was either pristine or so…read moredamaged that the small discount was unjustifiable. Either way, if you're traveling from Cincinnati, Columbus, etc then WEO is a fun day trip and worth a look. Some items are still available in store, so matching pieces might be possible.

Today my boyfriend and I drove an hour from Columbus to the Jeffersonville outlet store to look for…read morea new couch and possibly some tables. Going to west elm was our SOLE purpose for the drive. When we arrived, we were greeted by these signs. Nothing was posted anywhere, especially social media / Instagram. To have such an absolute lack of care for customers and servicing them is so sad.