Family Floors & More truly lives up to its name by taking excellent care of local families. They…read morefirst renovated our kitchen and master bedroom during COVID about six years ago under the previous owner, and we had a great experience then. More recently, we had an upstairs bedroom leak that required removing both the floor and subfloor. Their team handled the repairs beautifully, installing new flooring and even adding a smart toilet. We also had them remodel our downstairs bathroom, and both projects were completed with outstanding workmanship--on time and with a high level of professionalism. Alex, the project manager, coordinated everything smoothly and kept the process stress-free. The new owner, Andy Moore, clearly continues the company's tradition of delivering excellent service and genuinely caring for local clients. We really value businesses that support and serve the community, and Family Floors & More does exactly that. Highly recommend them for any home remodeling project.

My husband and I went to three local flooring companies and after getting a good scope of what each…read morehas to offer, we got quotes from two. The service provided by Kevin at Family Floors was by far more exceptional that we just had to go with them. Kevin spent hours pulling flooring samples and when we changed our minds and went from wood flooring to laminate, he just continued on, bringing us samples we could take home AGAIN to view. This made all the difference in the world. The other popular flooring store did NOTHING like that. He just left us to our own devices and we had to remind him to send the quote. Kevin was on top of it all, from helping us choose, getting a quote again and again, then the day of install he was here managing his guys. The men were very experienced and needed no supervision from my husband. I highly recommend Kevin at Family Floors and More.

* NG Flooring** I…read morerecently had the pleasure of working with NG Flooring, and my project manager, Tobias, was exceptional! From the very beginning, he was incredibly helpful and truly understood the scope of the project and the timeframe I was aiming for. Given the complexities of other projects happening simultaneously, Tobias navigated everything with professionalism and clear communication. He set realistic expectations and timelines, which made the entire process much smoother. The final result exceeded my expectations--the new floors look fantastic! The team efficiently demoed the old flooring, reattached the baseboards, and even installed beautiful tile in the bathrooms. I couldn't be happier with the quality of work and the service I received. I highly recommend NG Flooring and give them a well-deserved five-star rating!

We hired Wolff Construction for a kitchen and living room remodel, and NG Floors was subcontracted…read moreto replace the flooring throughout our home. Unfortunately, the flooring portion of the project became an extremely stressful experience. Throughout the replacement project after our GC was informed of the flooring not being a product failure, Nazar (owner) was our primary and essentially only point of contact regarding the second flooring installation and follow-up work. One of the ongoing frustrations throughout the process was the lack of proactive communication and scheduling consistency. Many times, we found ourselves having to initiate contact just to understand timelines, next steps, or when work would actually resume. There were also instances where scheduling expectations were unclear or changed at the last minute, including receiving calls late on Fridays asking if crews could come work on Saturdays after we had previously understood that no weekend work was planned. That level of uncertainty became very difficult to manage while simultaneously trying to live around a major flooring replacement. After installation, the flooring began failing. What was initially presented as a product issue ultimately turned into a dispute involving the flooring manufacturer, who required a third-party inspection to determine the cause of failure. That independent inspection identified the issue as installation-related, including improper floor preparation, spacing issues, and the absence of a proper moisture barrier. What made the situation especially difficult was the amount of disruption this caused our family. Our home was left torn apart and partially unlivable for over three months during the holidays, beginning Nov. 3rd and extending well past New Year's and into February while the flooring issue was being addressed. This was not due to material shortages or product availability delays, but rather the prolonged pace of the repair process itself. Despite the actual flooring work only taking a couple of weeks to complete, we spent more than 90 days living in and out of the house while our belongings were stacked throughout the garage and much of the home was reduced to exposed concrete slab. We later learned that the flooring material installed was also of a noticeably lower quality than the original flooring product we believed was being matched as part of the initial remodel project. Even after the installation deficiencies were identified, many proposed solutions came with resistance or delays, and we ultimately had to hire an outside flooring professional at our own expense to oversee the final installation process ourselves. We also paid for hotel stays and other various costs associated with making sure the second replacement job was done to ASTM standards. To be fair, there were times communication was responsive, which is why this is not a 1-star review. However, this experience required far more time, oversight, and stress than any homeowner should reasonably expect from a professional flooring installation. During the amount of due diligence we were forced to do throughout this process, we also learned that California contractor regulations generally limit upfront deposits on home-improvement contracts to 10% or $1,000, whichever is less. In our case, substantially more than that was collected upfront. One thing this experience taught us is how important it is for homeowners to educate themselves on flooring installation standards, moisture requirements, and California contractor protections before beginning a major flooring project. Unfortunately, we trusted the process more than we should have and only learned many of these standards after problems began appearing. For anyone beginning a flooring project, we would strongly encourage reviewing: * ASTM flooring and subfloor preparation standards * Manufacturer installation requirements * California Contractors State License Board (CSLB) contract and deposit regulations We genuinely hope sharing our experience helps other homeowners avoid going through a similar situation.

I came here to replace my bedroom carpets and was not disappointed. We ordered a high quality…read morecarpet that is super comfortable. S&G made the process so easy and they beat other competitor's pricing. Courtney was really helpful. After we ordered the carpets, we waiting 2 weeks for the supply to come before we scheduled the install. Jeremy installed the carpet (all by himself) and did an excellent job. We opted to move our own furniture, but S&G does offer furniture moving for a fee.

In mid-2020, S&G Carpet and More (8474 Bond Road, Elk Grove, CA 95624 - 916.549.5100) installed…read moreapproximately 450 square feet of carpet in an upstairs room, plus the staircase, in our Herald, CA home, and we could not be more pleased with the results. Recently, however, I noticed a slight upward buckling in the form of a 'ridge' that ran the length of the room so I called S&G to inquire about having the carpet re-stretched. Within just a few days, an appointment was scheduled, and S&G Customer Service Manager Tim Pettit arrived on February 3, 2026, to evaluate the condition and offer a recommendation. Tim arrived precisely on time and my wife and I took an immediate liking to his highly personable nature. Tim conducted a comprehensive examination of the carpet and concurred that re-stretching was in order. Additionally, he set in motion the process for two pieces of relatively heavy/bulky furniture (a large sofa and a large desk) to be removed from and returned to the room once the procedure was complete (for a very reasonable fee). Tim Pettit left a great impression on both of us and proved to be a friendly, knowledgeable, considerate, intuitive, professional with excellent communicative skills and great humor. Tim is a fine ambassador for S&G Carpet and More, and it was a pleasure to have him in our home. Chris & Charlotte P.

Dealing with water damage from a hot water leak was incredibly stressful so finding the right…read moreflooring company mattered a lot. I'm really glad I chose this team. Spike, the owner stood out right away with his great customer service very personable easy to talk to and responsive throughout the process. Installers Hugo and David were fantastic! Once they pulled up the damage, Flooring, they discovered the subfloor was uneven instead of cutting corners, they took the time to do it right. Sanding down old glue and adding leveling cement to ensure a solid foundation. They showed up on time every day we're respectful of my home and did their best to keep things clean by vacuuming, dust and debris as they worked. The job ended up taking longer than originally expected, but they kept me informed the entire time which I really appreciated. Overall, a professional hard-working crew that delivered quality results during a stressful situation. I would recommend Abbey Flooring.

We've been acquainted with Abbey Flooring and more specifically spike for over a decade. From…read morecarpet to tile he's taken care of two homes for us now... Spike is absolutely awesome to work with. He Never rushes you and presents different options and ALWAYS stays on top of the job from start to finish. There has never been any surprises in working with him. We contacted him recently to have our house carpeted. Abbey Flooring has a great selection and Spike helped guide us to a selection and after making our selection he let us take the sample book home to see if it fit with our color scheme. After that he came out and took the measurements and ordered our selected carpet.. The install went absolutely perfect. His installers, Hugo and David, were completely amazing. They moved all the large items for us and finished the job in one day! Five bedrooms was no easy feat. They put everything back. Spike checked in with us during the job just to see if we were happy with the progress! I can't say enough good things about Abbey Flooring, Spike and his installer crew... And as far as the price goes... we went to Home Depot and Lowes but honestly we could never get anyone's attention.

We wanted to have someone install porcelain tile in our bathrooms. We'd already purchased the…read moretiles and grout we wanted to use. After getting three estimates, we went with Pro Floors. We were impressed with Flavia's knowledge and professionalism when she came to review the project for the estimate. She asked questions to understand our needs and wants. She patiently listened and answers our questions. During the installation, Flavia came out a few times to ensure everything was going well. She also helped find just the right transition pieces to work with the existing flooring outside the baths. The installation was a two day process. It went very smoothly and was handled in a way that caused the least amount of disruption for us. Our installer was skilled and did a great job not only with the tile, but with new baseboard and a new toilet installation in one of the baths. He was great to work with. Flavia came out one last time after the installation to ensure everything was good and that we were happy with the result. Pro Floors' cost estimate was in the middle of the three estimates we received. But, our choice was based more on our experience during the initial visit than anything else. We were not disappointed. We are very happy with the quality work and service we received, and definitely got our money's worth.

Flavia and the whole installation team were FANTASTIC at Pro Floors. Flavia was so helpful it…read morearriving at a product that met our needs, which gave us a quality and durable product that matched the exact style we were looking for at a reasonable price. The quote process was efficient and painless. The installation team was courteous and conscientious. They made the removal of old carpet and tile painless - it was all gone in 1 morning, ready for new wood floor installation. They were able to put floor balancing material and moisture barrier the same day. They worked with us on a tricky moulding situation in our kitchen that allowed us to have a seemless look throughout our home. In one day, the team was able to install all the floors and baseboards with amazing speed - moving our washer and dryer (and replacing it too!). The final product was PERFECTLY installed. The quote matched the payment and we are very satisfied with the price and end product. We highly recommend the entire team at Pro Floors.

Huge shoutout to Jonathan for absolutely saving us in a pinch. Our contractors brought flooring for…read morea new room that was completely off from our existing flooring, and we were supposed to install the very next day. I called in the afternoon stressed out, sent photos over text, and Jonathan patiently worked with me to identify the exact match to our existing floors. By the very next morning, he had already confirmed the match, sourced it, and had everything ready for pickup that same morning. The turnaround time and customer service were honestly incredible. Thank God Jonathan was so patient, responsive, and knowledgeable. He truly went above and beyond to source the flooring ASAP and saved our project timeline. Highly recommend working with him if you need someone who actually cares and knows what they're doing!

Update- The owner acknowledged an error and apologized. This is rare these days yet the result…read moreremains unchanged. They have the products we are interested in, measured a model house and provided a quote. We found another installer that called them for a quote for the wood and The Floor Store salesman told the installer "they can't make up their mind" and provided him The Floor Store quote for our installation; cost us money and ultimately we purchased the flooring elsewhere. They provided our personal information to the installer we found. The Floor Store salesman is either petty or is ignorant of law.

The BEST in Elk Grove! They renovated my kitchen with great attention to customer satisfaction…read more Rafael is the best owner and customer satisfaction is #1!!! He is great to work with. Be very clear with your project and details and you can't go wrong with the price, total time, and quality of work. He'll give you expert advice. I've never had a project completed so fast! I'll go back without a doubt for all my kitchen, bathroom, remodels, or flooring needs.

I have been recommending and hiring Sulca's for the past 10 years ever since they did the carpet in…read moremy own home. About 10 years ago, I needed carpet in my house before moving in. I got a number of estimates. They were like half the price of Home Depot and larger places for better quality. I was very happy. Since then, they have done lots of jobs for many of my clients. I'm a Realtor and many of my clients are very picky and everyone has always been very happy. Cain is great.

Great selections and prices. Picking out new floors is not an easy decision. Nonetheless, big…read moreshoutout to Bruno for offering his knowledge and assistance in helping us out. He made the purchase effortless and we left as a happy customer. We will definitely return again when we're ready to change out the rest of the floors!

I have been having serious issues with the flooring I purchased at the 2020 Taylor Road, Roseville…read moreCA location On March 9, 2022. I filed a claim in October 12, 2025 after noticing the flooring separating and popping up and I am not getting any results in resolving this issue. I have the top of the line product Series Athena. The flooring is popping up through out the house. There is no moisture issues I have lived here 35 years and I have had laminate flooring in the past with no issues of any kind. I believe the installer did not float the flooring area as needed. Very poor customer service. I do highly recommend to stay clear form Flooring Liquidators for your flooring purchases.

Provided timely service to install shutters for privacy. They were able to get around the kitchen…read morefaucet.

I communicated with Marla about repairs needed on our Hunter Douglas Everwood blinds. She was…read moreprofessional and knowledgeable and responded quickly to my inquiries. I definitely recommend this location's service.

Kevin is a scammer. He stole thousands of dollars from us, asked us to pay in advance for flooring…read morematerials, and then never showed up to install the floors. He just kept the money and stopped responding. Beware this liar. He also has another listing on Yelp that he closed because he's scammed other customers too.

Be ware of Kevin's Floors! He robs your money with lousy job. We ended up with additional cost…read moreto hire some one else doing extra work and to fix the problem caused by his installation!