We wanted to have someone install porcelain tile in our bathrooms. We'd already purchased the…read moretiles and grout we wanted to use. After getting three estimates, we went with Pro Floors. We were impressed with Flavia's knowledge and professionalism when she came to review the project for the estimate. She asked questions to understand our needs and wants. She patiently listened and answers our questions. During the installation, Flavia came out a few times to ensure everything was going well. She also helped find just the right transition pieces to work with the existing flooring outside the baths. The installation was a two day process. It went very smoothly and was handled in a way that caused the least amount of disruption for us. Our installer was skilled and did a great job not only with the tile, but with new baseboard and a new toilet installation in one of the baths. He was great to work with. Flavia came out one last time after the installation to ensure everything was good and that we were happy with the result. Pro Floors' cost estimate was in the middle of the three estimates we received. But, our choice was based more on our experience during the initial visit than anything else. We were not disappointed. We are very happy with the quality work and service we received, and definitely got our money's worth.

Flavia and the whole installation team were FANTASTIC at Pro Floors. Flavia was so helpful it…read morearriving at a product that met our needs, which gave us a quality and durable product that matched the exact style we were looking for at a reasonable price. The quote process was efficient and painless. The installation team was courteous and conscientious. They made the removal of old carpet and tile painless - it was all gone in 1 morning, ready for new wood floor installation. They were able to put floor balancing material and moisture barrier the same day. They worked with us on a tricky moulding situation in our kitchen that allowed us to have a seemless look throughout our home. In one day, the team was able to install all the floors and baseboards with amazing speed - moving our washer and dryer (and replacing it too!). The final product was PERFECTLY installed. The quote matched the payment and we are very satisfied with the price and end product. We highly recommend the entire team at Pro Floors.

Fast in response, Professional, easy to understand the 'why' my flooring is uneven…read more This yelp app wants more words before I can be done.

I popped my tire and was stranded in a parking lot. This Euro flooring employee saw me and came to…read morethe rescue. I believe his name was Max. He changed my tire, loaded everything in my car, and was very pleasant the entire time. Better service than Chick-fil-a!

I used DC flooring because they were highly rated but these are obviously fake reviews. They gave…read morean estimate similar to many companies so I went with them. I had them install baseboards, fix a section of my floor, and restain my floors. I went on vacation while they did this. I came back to all the windows in my house and doors left open. Anyone could have came in. The baseboards were not painted, there was dust everywhere, they got stain on many of my cabinets. They did come out to paint the baseboards but got paint on the floor. I paid to have the furniture moved and ended up having to help move in myself. Additionally, the workers that did the actual work were not even from the same company. I doubt that they were even legal. I could get past most of this but one of the repairs only lasted a few months then broke again. When I reached out they gave me the run around, then when they did come out said that my floors were not installed probably, and that was the issue. I asked when they did not disclose this prior to the project they said that they did not know. They refused to repair it and were very rude about it. I have no choice but to report them to the licensing board and go to court to collect damages to repair my floor. Do not use this company.

We cannot speak more highly of David and his team at DC floors!! They did an amazing job repairing…read moreand refinishing our white oak floors in our 100yr old home; they look gorgeous and it has totally given the house new life. They also did a fantastic job recarpeting our second floor. David went above and beyond to ensure we were nothing but happy, even coming back a few days later no questions asked for some wall touch ups. We couldn't be happier and highly recommend! Thank you!!

Great customer service! Prices are a bit on the expensive side but you're truly paying for their…read morewonderful service! Totally recommend them and will come back in the future! I love my new flooring!

We're happy with our new floors. It wasn't the smoothest process as it was described to us but we…read moreare happy overall now that the process is over.

Terrible experience I had problems before with them but…read morenothing like this last time I order 58 yds ( Quick by Shaw) carpet that I should get 3 days later. What I got 3 days later late afternoon was a call from one of the representatives to let me know that the price was wrong and that carpet will take at list 10 to 15 days and that they could give a 6 percent discount. Totally unacceptable. Because I refuse to pay the difference they refund my money ( a invoice is final agreement of price I they didn't honor it) I call the owner Don and he just said to me tell your attorney to give me a call and hang up on me. As result I lost a lot of money because it was a contract with one of my best customers for what I make flooring Distributors totally Responsable. later on I When to an other supplier and find out that they could have that carpet in 3 days because all the books by Shaw with the name of "Quick" were in Los Angeles and it will take 3 days to get . When I talk them what happen they offer me to give me the same price of my invoice from Flooring Distributors. Unfortunately it was to late for me and now I have to take care of my customer at big lost thanks to Flooring Distributors. I don't want nobody to have a but experience like me . In 26 years as flooring contractor I never had a problem like this with any of my suppliers. Says tell your attorney to call us and hang up is not a very pleasing experience for us.

My flooring installer recommended I check out Flooring Distributor before I purchased any carpet…read moreand I am so glad he did! The carpet I ended up buying here was better quality, better stain resistance, and half the price! I was able to pick up samples on my visit there along with a price list. When I decided what I wanted and how much, I called and placed the order over the phone. The carpet they had in the warehouse so it could have been picked up same day but I ordered an upgraded pad they didn't stock so the order wasn't ready for 3 days. Still a great turn time compared to the other places I had shopped, one that was 3-4 weeks out for delivery. Look no further for quality carpet at a phenomenal price!

O. M. G. I just saw one their vans on the 50 freeway with nice graphics and a professional layout,…read moreso I thought that I would call and see what services they offered and what counties they service. When I called the toll free number, a young Latina answered and while pleasant, had NO idea what her company's service area was! She proceeded to place me on hold, to "check with her manager" and after a couple of minutes - came back to the line and said she had spoken to her manager and that she would leave a message for someone to call me back... In disbelief, I reiterated my [very simple] question; "Do you service the El Dorado county area?" She said she didn't know (having JUST spoken with her "manager") and that she'd have to leave a message. Unbelievable. Who hires someone to answer the phones for a service-based business and doesn't train them in the basics of their company and the services they offer? To the owner of this seemingly professional company: Please take the time to train (or re-train) your staff so they can properly and professionally represent the business you have worked so hard to build. Needless to say, I told the young lady, "never mind, I'm not interested." Guess I'll be going to the next flooring company on Yelp who IS interested in my business.

UPDATE: The following day after I made my review somebody reached out to me. I must say the…read morecustomer service and timely responses of this place are phenomenal. Turns out that we had a bit of a miscommunication, and the company took full responsibility for that. They have addressed my issues and have offered to fix them. Also, the owner of the company personally reached out to me to make sure everything was good. I can't tell you how much I appreciate that. Pro floors definitely values their customers and I would definitely give them my business again. Thanks again guys, you rock. This is honestly the most unprofessional company I have ever dealt with. I was so excited to get new floors, I emptied my entire apartment onto my patio, they said they would be here around one. At three I began calling, A bit concerned that they were way past the window, they assured me they were coming. It wasn't until 6 o'clock at night they told me that they were not coming. I had to move all of my belongings back inside of my apartment as I cannot leave them outside on my open patio. They assured me they would come the next day with the manager, buy me some lunch and also give me a gift card for my troubles in addition to moving all of my belongings back outside for me. The manager came the next day, I do not remember his name he apologized, did not give me the gift card I was promised nor the lunch. It was raining that day so they were unable to move my stuff outside as it would get wet, but they assured me they could do the job by just moving my stuff from one side of the room to the other. They did, but did not cover anything, I spent weeks cleaning up sawdust. They also broke one of my picture frames and chipped one of my pots. Terrible experience, I am still waiting on my gift card, and to be compensated for the day of work I missed, And the hotel I had to stay in because I could not sleep in my oapartment. Do yourself a favor, and hire professionals.

Mike has done two major bathroom renovations in our home, including a full upstairs bathroom gut…read moredown to the studs and subfloor, as well as our primary bathroom with a large custom-tile shower, frameless glass, and freestanding tub. The quality of his work speaks for itself. Mike is meticulous with his tile work and clearly takes a lot of pride in getting the details right. He's also a licensed general contractor, which made a real difference on projects this involved. He understands everything that needs to happen behind the finished surfaces, not just what you see at the end. He was dependable, straightforward, and genuinely easy to work with throughout both projects. When someone is working in your home for an extended period of time, that matters just as much as the finished product. We've trusted Mike with two substantial remodels and wouldn't hesitate to call him again. Great craftsman and a good guy. Absolutely recommend him.

We contacted Mike to help us fix some tile work that a family member attempted to install, but…read morewasn't up to the standard we were looking for. I especially appreciated that he was very communicative and completed the work during the dates and timeframe he promised. He was extremely detail-oriented in his work (wish we had hired him to do the tile work to begin with). He gave suggestions on how to approach certain parts of the repair based on his expertise, and I'm glad we took his advice at each step. We are very happy with the results. Would definitely recommend Mike for any tile work you need done! See attached before and after photos.

Very good pricing and value. Owner came to the home for the bid. Listen to what we wanted. The…read morecarpet for was able to help us select the correct pad. Click carpet had the complete project done with an a day and a half total project space right around 1200 ft.².

We have had 916 floors do two projects for us in the last few months. First they installed LVP…read morewhich turned out beautifully! They were clear on what work would need to be done or what they anticipated. They made sure to do quality work, not risking future moisture issues or leveling issues. They were very easy to coordinate and work with. The crew was professional and cleaned up well. We felt that their prices were fair for the quality of the job. Based on that experience we chose to use 916 again when we needed carpet. Again they were very flexible, working with us to be able to schedule while trying to close on the new house. The crew was also professional and the job turned out great. We really love the new carpet. We would highly recommend 916 floors!

Alex did an outstanding job remodeling our two bathrooms. He was professional, reliable, extremely…read morepersonable, and friendly throughout the entire project. He kept the work area clean, was always available to answer questions, and did a great job problem-solving whenever unexpected issues came up. Most importantly, he worked with us to stay within our budget while still delivering high-quality results. We are extremely happy with the finished product and would highly recommend Alex to anyone looking for a skilled, trustworthy, and customer-focused contractor.

Alejandro is very good st his job. He is detailed on everything he does we have use him for many…read morethings to help us, Prices are very fair the work is fantastic . Please give him a call . We are moving into a new house he will be there to paint, cement work . Helping us design our back yard . His crew is just as good very nice they work hard to make things looks perfect. I can not says enough how good he is call him . He is great. D Johnston

Outstanding Work by Josh's Flooring - Highly Recommended…read more I had an excellent experience working with Josh's Flooring and wanted to share my appreciation for the professionalism and craftsmanship they brought to my project. After dealing with a challenging situation involving a prior flooring installation that had to be completely removed and corrected, Josh stepped in and handled the remediation with a level of expertise and care that immediately gave me confidence. From the initial evaluation through the final installation, everything was handled methodically and transparently. Josh has over 30 years of experience, and it shows. He took the time to properly assess the subfloor conditions, explain the options, and recommend the correct preparation and installation approach to ensure the new floor would perform properly long-term. There were no shortcuts, and the work was done to a standard that clearly reflects pride in the craft. A few things that really stood out: * Honest and knowledgeable guidance. Josh was straightforward about what was needed to fix the issues correctly and did not try to upsell unnecessary work. * Attention to detail. Subfloor preparation, layout, and finishing touches were all handled with care. * Clear communication. I always knew what the next step was and why it mattered. * Professional integrity. Josh stands behind his work and takes the long-term performance of the floor seriously. The final result looks fantastic and, more importantly, was installed correctly so I can have confidence in it for years to come. If you are looking for a flooring contractor who values quality workmanship, transparency, and doing the job right the first time, I would absolutely recommend Josh's Flooring.

Josh thinks it's appropriate for men to physically beat women who reject their sexual advances. I…read morewould think twice before allowing this man anywhere near your home.