I won't be returning to this location. Came in to buy windshield wiper fluid that is CLEARLY…read moremarked $3. The item rang up $4.82 and I said it's ON SALE for $3 The female clerk questioned me more than a few times as if to say ARE YOU SURE IT'S $3? I should have just walked out the door without the damn windshield wiper fluid. Shady...shady...shady... They also had to swipe my debit card a few thousand times because their shit computer wouldn't read my card. Bleh....

From the owner: Your local Advance Auto Parts at 309 W Oakland Ave in Austin offers automotive aftermarket…read moreproducts, free store services and same day options at most locations. Our leading brands include ARGOS fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items. Call your local store or shop online today!

Good service and sales departments. Friendly staff. Fast…read moreservice in the service department.

From the owner: Our company is focused on our customers satisfaction! We are in the process of a complete make over…read moreof our dealership to serve you better! We offer a non-commissioned sales environment that is hassle free and focused on your needs not ours! We offer a Best Price Guarantee on New Vehicles and our Used is a 1 Best Price upfront. Service offers FREE Pickup and Delivery within 15 miles for any service work! Free Loaners for extended work and Mobile Service so we can come to you for smaller maintenance and recalls!

Yesterday we came out of the restaurant across the street form Auto Zone and my friend had a very…read moreflat tire. We couldn't find a spare in it so decided to walk over to Auto Zone to look at Fix-a-flat type stuff. Two women in their 40's who have never used the stuff before walked into this location. In my experience men in auto repair type of places either talk down to me or try to sell me what I don't need to take advantage of my lack of knowledge in this area. HOWEVER, there was a VERY nice and helpful man here - I wish I had gotten his name. He was a little older, walked with a limp. He was very helpful and talked to us like adults. He took time to talk to us about the product, instruct us that we want to drive it immediately and get to the nearest place with air, recommended a place nearby that could help and when we left I noticed he was looking out the window to see what we were doing. This kind of customer service seems rare in any industry today, but especially anything to do with automotive issues and talking to 2 women. I really appreciate his encouraging help and professionalism! This makes me feel I can trust the store and makes me want to return.

Went in there to get a 4x4 solenoid for my truck that I ordered the previous day. I was helped by…read moreMatthew he had a horrible attitude towards me. I ordered the part off of my phone number, I wanted to switch to our accounts number to save me $40. He proceeded to get frustrated that I wanted to switch numbers. I always shop at O'Reillys and I will keep shopping there just not at this location.

There are half a dozen such places in Albert Lea. This location the owner/manager would rather…read moreargue with if you're right then admit he is wrong. Any other place the item I purchased, an oil additive, would have made a few attempts, realized the product was defective and make it right. I went back to the store because it wasn't coming the bottle. Rather than want to make it right after 2 attempts he actually pulled it all the way out the bottle, wraped the product around hand (yes it was that thick which should have been his first clue) 5 times before declaring that it defective and I should go grab another bottle. I don't know a ton about cars but I do know if can pull out a liquid (even though thicker liquid the empties more slowly) with your hands and wrap it around your hand even once that should tell you it's a bad bottle. He would argue semantics (word choice) to "save" $15 then to make it right from jump. Stores that have defective products on their shelves have a recourse with wholesaler. Products can go bad from time to time. He even admitted he had never seen that happen, but rather than accept that he would have a disabled man stand there will he pull the oil additive out of the bottle like taffy than admit I was right to complain. So much for the customer is always right attitude. That man gets up in his chest if you question him instead of taking the attitude his others do which is lets go see what the problem is and I will make it right regardless. He even watched me put the second bottle in with no problem. He is right no matter what and you better not have the audacity to challenge him. If he tries to defend himself on here don't believe any BS. He was not cordial at all. He had an attitude the minute I asked him a question. Go to Auto Zone or Napa instead.

Phenomenal customer service from Aiden! He is very helpful and knowledgeable. I can't thank him…read moreenough, he helped me twice in a week when I needed a battery and wipers in the middle of freezing temperatures right before they closed. He was very pleasant and happy to help. Totally goes out of his way!

Extremely helpful and nice. Helped me find everything I needed and get it installed on my car.read more

Absolutely horrible customer service they are the most condescending people that you talk to I have…read moreever dealt with every time I call in there they act like they are so annoyed that they have to talk to you and they treat you like a piece of garbage and I have a shop account with them I absolutely hate calling in there or dealing with them.

I've worked with other salvage yards across the Twin Cities and these guys were by far the best to…read morework with. Their quote was already very competitive and because my car was so close to their location they reduced the driving fees! Super professional on the phone. They made sure the driver called before picking the car up so I had a chance to get some things out of the trunk. Even though I failed at this and forgot two very important items, they were helpful above and beyond the call of duty after the check was cut an in the mail. I can't recommend Viking Auto enough, especially for the South and East side of the cities.

The wonderful People at West Oakland Auto Repair helped me out when no other shop in Austin would…read more A minor breakdown had me stranded at 5pm on a Friday. After calling several places (with the help of a kind employee of autozone), West Oakland said they would get me in. They quickly diagnosed a bad tensioner on my serpentine belt, sourced the part, and had me back on the road by 6pm. I couldn't have been more thankful for their kindness. I had never been there before, but will return again!

Saturday afternoon and my daughters car lost steering. This is the Sat. Before Christmas 2018. She…read morehad previously spent close to $1800.00 @ a so-called reputable repair place in Rochester. Not only did they find the belt and parts on a Saturday afternoon, but she was home to SD by 6:00. She may need to start going to Austin, MN to get her Mercedes fixed.