We had a dryer making noise and not drying well. We contacted Marshall's through Yelp and setup an…read moreappointment. Tim was slightly late, but well within the window set up. He got right to work, cleaned the dryer well and replaced some drum parts that had worn down. He also cleaned the vent again and got up on the roof to verify hot air was flowing from the vent while the dryer was in use. Even though he didn't arrive on the hour, he still spent the two full hours making sure the dryer was working its best. He left everything clean. Overall, we are very pleased with the results and will call them again for other appliance repairs.

I have to say that Tim did a great job on our appliances. We called Marshall Appliance Repair…read morebecause our washing machine stopped running mid-cycle. The door locked so we couldn't even get the clothes out. Honestly, we were fully expecting to be told that our washing machine wasn't worth fixing and we should just buy a new one. In a couple of hours, Tim got it running again like new. After that good experience, we asked Tim to do a regular service on our dryer. He was so thorough. I was surprised to see the whole drum removed. Even more surprised to see the amount of lint hidden inside the machine. The vent underneath our microwave had not worked in years. We'd had many repair people try to fix it in the past but with no success. Tim figured out the problem and fixed it very quickly. On top of everything else Tim was a very nice and conscientious professional. We'll definitely be calling him again next time we need an appliance repaired.

These guys are the best that we have worked with, they have helped us out over the past 5 years…read moresince owning our home and have installed our dishwasher, helped us out with our heating in the house and most recently helped us with our fridge that got fried by another company's work. They didn't even charge us to come inspect the fridge after making time for us that day, then talked with the previous company to help have them cover the repairs, and are actively helping us find a replacement within the budget. Going to be going through them for everything going forward, I definitely recommend you do the same.

Initially this father/son business appeared good although it took them a few days to get to me so I…read morelost a good deal of food that had to be thrown out. they came from Albuquerque to los Alamos to fix my refrigerator. They said they usually come up on Tuesdays and Fridays. They did a quick diagnosis at no charge, this was on a Friday. They purchased a timer on MONDAY, came back up late Tuesday and installed the timer, $370.00. Was glad to have refrigerator again so went to smiths and stocked up again. The fridge was nice and cold but after a cycle it stopped getting cold again. I called them in panic but they said they couldn't get back to me until the next week, so I lost another $150+ in food again. They said a cold controller this time needed to be replaced but couldn't get the part until the following Monday. I accidentally tapped the cold controller (the THERMOSTAT) while placing my water bottle onto the top shelf. The Fridge came back on. So they confirmed that it needed to be replaced. I kept tapping the Thermostat (what they were calling the "cold control" every 4hrs for about 5days to save my food. but because I had to sleep it shut off in the middle of the night and I lost much of my frozen food again (the third time). The following Monday they contacted me saying that the Thermostat was no longer available so the Fridge can't be repaired. Sorry Buddy you're out of luck. Try placing "Duct tape over the cold control.. , were they kidding? My son was surprised that SEARS PARTS wouldn't have a replacement part. My son contacted SEARS PARTS. They had the Thermostat. I texted ADAM from The Appliance Guys, Co. with the information on the part. They confirmed it, I ordered it, it arrived two days later on a Thursday which was lucky since they come to Los Alamos on Fridays. I let them know I had the part. They said they'd be here the next day late afternoon. The next day on Friday, they contacted me to say that they had a cancellation by another person in Santa Fe. So, IT WASANT WORTH IT TO THEM TO COME UP TO JUST REPAIR MY REFRIGERATOR. "Great customer service?? " really? As a customer I'm not worth it to them??? Maybe next week?? Meanwhile the Fridge stopped working again, lost more food. they never returned and would not respond to my texts/calls! Consequently, I had to wait another week for SEARS REPAIR TECH to come finish the job, more lost food and another $225.00. The SEARS Tech swapped out the "actual faulty part" with the one my son found from SEARS PARTS DIRECT. The Tech also found loose screws, and missed timer adjustments. Avoid these "Guys" at all costs. Just call SEARS or I've heard DNS repair is good. So, it's off to SMALL CLAIMS COURT we go! Unless I receive a refund and get all the costs of lost food back from Joe and Adam..., "The Appliance Guys". PS, I'm 75, don't need that type of bullshit! Oh yes "No Senior Discount offered" either!!

Fast and friendly service, technician were very professional. Would definitely recommend them!read more

Horrible people! Horrible service! Don't go to this place. No respect whatsoever and very rude. My…read morefridge door would not close right, and told me to kick rocks. I went some where else and got my fridge fixed for 50 bucks

My home warranty company assigned a couple of appliance repairs to A Go, and I have to say that…read morethey did a great job at diagnosing the issue and, more surprisingly, following up with a phone call to check that the fix was still working. Would recommend / use again.

Don't even think about using this company! As everyone else, had them assigned from the warranty…read morecompany. I guess it's the only way they get any business. After 4 visits and 9 WEEKS of waiting to have my dishwasher repaired, the warranty co finally assigned a different contractor. These people straight up lie to you, closed the job twice as completed and are a pain to get scheduled. Then the techs just come out, after the stated arrival window, and take a guess to what the fix will be over and over. Run from this company and demand another contractor for your service.

Jerry was very responsive and was able to schedule my service appointment the next day. He arrived…read moreon time, had a repair kit in his van, and our dryer was up and running perfectly an hour and a half later. Very polite, personal guy, and he gave an estimate that was spot on. Total cost was very reasonable, and good value considering my usual service techs weren't available for a week. Highly recommend!

Birdsong responded and came to fix the ice maker on the same day. The ice maker works and was…read moreinstalled quickly. Jerry was polite, on time, and professional. I would have liked for him to stay and ensure it worked. He should have cleaned up the mess he left - mostly water - in the kitchen.

Gentleman showed up exactly when he said he would and fixed my dishwasher. It was $160 for the…read moreservice call.

Steve was great. We thought worst case for dishwasher. Steve did his magic re-sent and it worked…read moregood as new. No parts needed. He replaced the solenoid on our ice maker and it's good to go. Prompt and timely. Highly recommend.

I had a great experience with Frank's Budget Appliance Repair. Dalton provided fantastic service…read morewhile helping us fix our ice maker. He was professional, knowledgeable, and took the time to explain the issue and the repair process. He arrived on time, worked efficiently, and had our ice maker running properly again in no time. It's hard to find reliable and honest appliance repair technicians, and Dalton exceeded our expectations. I highly recommend Frank's Budget Appliance Repair to anyone needing appliance repairs. Thank you for the excellent service!

We had Dalton out to multiple appliances. He was one of the best prices in town and he explained…read morevery thoroughly what was wrong and the prices along the way. Very happy with our experience!

He is meticulous and honest. I like how he gives an estimate up front! He is a gem! Has a lot of…read moreexperience and so kind. I am glad I found him through this Yelp service

From the owner: * Handyman Services * Custom Carpentry…read more * Interior Painting * Exterior Painting * Drywall Fixture * Cabinet Repair * TV Mounting * Home Appliance Repair

The repair person was good at communicating, was on time, friendly, courteous and competent…read more The reason for the three star is because I believe they over charged for the replacing of the water valve supplying the ice maker. I had no idea what others would have charged not knowing what the issue was with the ice maker until they came out and charged a trip and a diagnostic charge, non refundable. This was applied towards the repair. I went online after the repair to see what the going rate for the ABQ area was. They are definitely at the very high end.

The tech had to reattach a water line to the part that directs water to the inside spigot. took 2…read moreminutes. Cost me 258.25. - 158.25 before they would come out at all and the another 100 to the tech. I actually thought some of the prepay would go towardthe service. when i tried to talk to the office to understand the young man said there is a statewide flat rate that only repair people are privy to. I also talked to awoman who was super rude and told me to go elsewhere in the future. GuessI will.