I had an issue with my stove, where my stove would no longer heat up. I messaged the Appliance Guys…read moreand received a response very quickly. Within 24 hours my stove was repaired. This father and son duo were extremely helpful, thorough and informative. They also gave me very useful information about my current refrigerator and washer dryer. They also let me know if I have any other issues inside or outside my home, to let them know, and if they could not help me with the issue, they would find somebody who could. I'm very glad that I went with this company and I will be using them in the future.

Initially this father/son business appeared good although it took them a few days to get to me so I…read morelost a good deal of food that had to be thrown out. they came from Albuquerque to los Alamos to fix my refrigerator. They said they usually come up on Tuesdays and Fridays. They did a quick diagnosis at no charge, this was on a Friday. They purchased a timer on MONDAY, came back up late Tuesday and installed the timer, $370.00. Was glad to have refrigerator again so went to smiths and stocked up again. The fridge was nice and cold but after a cycle it stopped getting cold again. I called them in panic but they said they couldn't get back to me until the next week, so I lost another $150+ in food again. They said a cold controller this time needed to be replaced but couldn't get the part until the following Monday. I accidentally tapped the cold controller (the THERMOSTAT) while placing my water bottle onto the top shelf. The Fridge came back on. So they confirmed that it needed to be replaced. I kept tapping the Thermostat (what they were calling the "cold control" every 4hrs for about 5days to save my food. but because I had to sleep it shut off in the middle of the night and I lost much of my frozen food again (the third time). The following Monday they contacted me saying that the Thermostat was no longer available so the Fridge can't be repaired. Sorry Buddy you're out of luck. Try placing "Duct tape over the cold control.. , were they kidding? My son was surprised that SEARS PARTS wouldn't have a replacement part. My son contacted SEARS PARTS. They had the Thermostat. I texted ADAM from The Appliance Guys, Co. with the information on the part. They confirmed it, I ordered it, it arrived two days later on a Thursday which was lucky since they come to Los Alamos on Fridays. I let them know I had the part. They said they'd be here the next day late afternoon. The next day on Friday, they contacted me to say that they had a cancellation by another person in Santa Fe. So, IT WASANT WORTH IT TO THEM TO COME UP TO JUST REPAIR MY REFRIGERATOR. "Great customer service?? " really? As a customer I'm not worth it to them??? Maybe next week?? Meanwhile the Fridge stopped working again, lost more food. they never returned and would not respond to my texts/calls! Consequently, I had to wait another week for SEARS REPAIR TECH to come finish the job, more lost food and another $225.00. The SEARS Tech swapped out the "actual faulty part" with the one my son found from SEARS PARTS DIRECT. The Tech also found loose screws, and missed timer adjustments. Avoid these "Guys" at all costs. Just call SEARS or I've heard DNS repair is good. So, it's off to SMALL CLAIMS COURT we go! Unless I receive a refund and get all the costs of lost food back from Joe and Adam..., "The Appliance Guys". PS, I'm 75, don't need that type of bullshit! Oh yes "No Senior Discount offered" either!!

We had a dryer making noise and not drying well. We contacted Marshall's through Yelp and setup an…read moreappointment. Tim was slightly late, but well within the window set up. He got right to work, cleaned the dryer well and replaced some drum parts that had worn down. He also cleaned the vent again and got up on the roof to verify hot air was flowing from the vent while the dryer was in use. Even though he didn't arrive on the hour, he still spent the two full hours making sure the dryer was working its best. He left everything clean. Overall, we are very pleased with the results and will call them again for other appliance repairs.

I have to say that Tim did a great job on our appliances. We called Marshall Appliance Repair…read morebecause our washing machine stopped running mid-cycle. The door locked so we couldn't even get the clothes out. Honestly, we were fully expecting to be told that our washing machine wasn't worth fixing and we should just buy a new one. In a couple of hours, Tim got it running again like new. After that good experience, we asked Tim to do a regular service on our dryer. He was so thorough. I was surprised to see the whole drum removed. Even more surprised to see the amount of lint hidden inside the machine. The vent underneath our microwave had not worked in years. We'd had many repair people try to fix it in the past but with no success. Tim figured out the problem and fixed it very quickly. On top of everything else Tim was a very nice and conscientious professional. We'll definitely be calling him again next time we need an appliance repaired.

Fixed a down fridge in 20 minutes. Fridge has worked well for a few months now with no issues. Much…read morecheaper to fix than buy a new fridge.

Ed called me back immediately the very next work day, after I left an online message. He talked me…read morethrough the likely possible problems based my report of my refigerator's symptoms. His technician, Gene, was equally outstanding in his performance on site at my home. I cannot recommend Ed and his crew highly enough. Absolutely honest, totally trustworthy, expertly capable and reasonably priced.

Jerry was very responsive and was able to schedule my service appointment the next day. He arrived…read moreon time, had a repair kit in his van, and our dryer was up and running perfectly an hour and a half later. Very polite, personal guy, and he gave an estimate that was spot on. Total cost was very reasonable, and good value considering my usual service techs weren't available for a week. Highly recommend!

Birdsong responded and came to fix the ice maker on the same day. The ice maker works and was…read moreinstalled quickly. Jerry was polite, on time, and professional. I would have liked for him to stay and ensure it worked. He should have cleaned up the mess he left - mostly water - in the kitchen.

I called CP and Sons late Friday. A friendly woman called me this morning before 9 o'clock (…read moreMonday) and asked what I needed done. I explained that my Maytag washing machine wasn't working. After asking what was a good time for me, she said a service tech would be out this morning to service my machine, and would call when on his way. Anthony from the co. arrived, listened to my explanation of the what happened with the machine, said, "I might be able to recalibrate this," and went to work. A few minutes later my washing machine was working. Anthony was low key, friendly, and a good listener. I so appreciate finding a good appliance company. The cost with a check was $107.00. Also, interestingly, Anthony said not to wash jeans or pants with other clothes. That was good for me to know. 5 stars!

My call to the company was a great experience. I had a refrigerator which was loosing it's cool…read more(haha). The phone rep efficiently accommodated me and scheduled an appointment within a couple of hours. CP arrived quickly and diagnosed the problem in no time. The rep replaced a broken fan motor. He also made another fix, free of charge. My frig is now working great. When I asked him to look at my dryer, he did so with no additional charge. My dog loved him. The poor guy was very patient as my dog became somewhat obsessed with his gloves and took them out of his carrying case. The rep was a doll. He was courteous, friendly, professional and explained everything clearly. Service was a bit pricey, but that seems to be the norm in the appliance repair biz.

We had a refrigerator that stopped working, and decided rather than have the business we bought our…read morenew one from take it we would donate it. We found Albuquerque Appliance Training online, and asked them to come and take the fridge. Andre Chacon, the owner, came over, fussed around with the fridge, and told us he could fix it. Within 24 hours we had the functional fridge back and saved $2,400, along with a 6-month guarantee on the work. He works on all appliances, and were very impressed with his professionalism and willingness to listen to us. If you need appliance help we urge you to consider AAT.

Don't bother. Called ARC to donate a Maytag washing machine and was told to call these folks for a…read morepickup. Called on Tuesday and was told that they would pick up the washer on Wednesday. Sent them an email and text message with address/phone number etcetera. Wednesday went by - no call and no show. Sent another email inquiry asking if they intended to pick up the washer - no call and no response. Thursday - no show and no call. Friday - no show and no call. Saturday -no show and no call. Not Reliable for me - my advice is Don't Bother.

***** + Our Samsung…read moredryer was displaying error message codes, indicating an obstruction in the dryer vent line. I was reluctant to call Hoover's because I just didn't want to be a "Karen" to these fine folks. I didn't believe one cleaning should represent a lifetime of dryer vent care. But our dryer still wasn't producing "dry clothes" the way we've experienced in the past. Somehow within 6 weeks of our last cleaning, we were suffering the same damp clothes once again. So I "bit-the-bullet" and made the call. Hoover's owner (Marshall) scheduled his team (including. his lead tech Aaron) to re-visit. Outcome: They found a birds nest in the ductwork - which the crew cleaned-out and then once again tested airflow. An honest, reputable company who stands behind their work. .

i wanted to have my air ducts cleaned and my dryer vent cleaned. I did research online and learned…read morethat it was best to select a air duct company who has NADCA training/certification. Hoover Air ducts service company was on the list so I called to get a quote. I also got prices from one other company. I decided to use Hoover air duct. I am bad with names but I believe the technician was Marcus. He was excellent. He explained to me what he was doing, moved things so he could get to all the vents and cleaned up afterwards. I am very happy with their services and will absolutely use them again. Thank you so much for doing such a great job and cleaning up after the services were completed.

I own a day spa. We CANNOT function without our washer and dryer. Our dryer went out yesterday. I…read morecalled at 630-7pm and Alexander was at the studio by 1045am! I am so grateful for the quick response time and excellent repair. We were up and running no issues today! My dryers heating element went out and roosters had the part in stock and replaced it, in less than an hour. The price was reasonable as well. I highly recommend roosters appliance repair. Alexander is professional, efficient, and the customer service is unmatched. Thank you!!!

I highly recommend Rooster's Appliance Repair. Alexander is incredibly professional, timely,…read morefriendly- just overall great. I reached out about a switch I expected was out on our Jenn-Air stove. Within a week of contact Alexander had come out to get a look, provided an estimate & fixed the problem. I felt the service was a fair price & the experience was just overall so easy. If any of your appliances need help- Rooster's is for you!