1. Alliance Appliance

    1. Alliance Appliance

    0

    Albuquerque, NM

    Alliance Appliance

    4.6 (11 reviews)
    Closed 8:30 am - 6:30 pm
    Updated 2 months ago

    Services - Alliance Appliance

    Appliance repair

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    2 years ago

    Gentleman showed up exactly when he said he would and fixed my dishwasher. It was $160 for the service call.

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    3 years ago

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    12 years ago

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    11 years ago

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    10 years ago

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    9 years ago

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    7 years ago

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    7 years ago

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    11 years ago

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    9 years ago

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    Review Highlights - Alliance Appliance

    Steve is very kind, he arrived on time, knew what parts we needed and once the parts came in, he came back and was done within an hour.

    Mentioned in 5 reviews

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    Appliance Guys

    Appliance Guys

    4.1
    (17 reviews)

    Initially this father/son business appeared good although it took them a few days to get to me so I…read morelost a good deal of food that had to be thrown out. they came from Albuquerque to los Alamos to fix my refrigerator. They said they usually come up on Tuesdays and Fridays. They did a quick diagnosis at no charge, this was on a Friday. They purchased a timer on MONDAY, came back up late Tuesday and installed the timer, $370.00. Was glad to have refrigerator again so went to smiths and stocked up again. The fridge was nice and cold but after a cycle it stopped getting cold again. I called them in panic but they said they couldn't get back to me until the next week, so I lost another $150+ in food again. They said a cold controller this time needed to be replaced but couldn't get the part until the following Monday. I accidentally tapped the cold controller (the THERMOSTAT) while placing my water bottle onto the top shelf. The Fridge came back on. So they confirmed that it needed to be replaced. I kept tapping the Thermostat (what they were calling the "cold control" every 4hrs for about 5days to save my food. but because I had to sleep it shut off in the middle of the night and I lost much of my frozen food again (the third time). The following Monday they contacted me saying that the Thermostat was no longer available so the Fridge can't be repaired. Sorry Buddy you're out of luck. Try placing "Duct tape over the cold control.. , were they kidding? My son was surprised that SEARS PARTS wouldn't have a replacement part. My son contacted SEARS PARTS. They had the Thermostat. I texted ADAM from The Appliance Guys, Co. with the information on the part. They confirmed it, I ordered it, it arrived two days later on a Thursday which was lucky since they come to Los Alamos on Fridays. I let them know I had the part. They said they'd be here the next day late afternoon. The next day on Friday, they contacted me to say that they had a cancellation by another person in Santa Fe. So, IT WASANT WORTH IT TO THEM TO COME UP TO JUST REPAIR MY REFRIGERATOR. "Great customer service?? " really? As a customer I'm not worth it to them??? Maybe next week?? Meanwhile the Fridge stopped working again, lost more food. they never returned and would not respond to my texts/calls! Consequently, I had to wait another week for SEARS REPAIR TECH to come finish the job, more lost food and another $225.00. The SEARS Tech swapped out the "actual faulty part" with the one my son found from SEARS PARTS DIRECT. The Tech also found loose screws, and missed timer adjustments. Avoid these "Guys" at all costs. Just call SEARS or I've heard DNS repair is good. So, it's off to SMALL CLAIMS COURT we go! Unless I receive a refund and get all the costs of lost food back from Joe and Adam..., "The Appliance Guys". PS, I'm 75, don't need that type of bullshit! Oh yes "No Senior Discount offered" either!!

    I can't recommend these guys enough! Go over and beyond getting the job done at a reasonable…read moreprice!!!

    Best Buy - West Albuquerque

    Best Buy - West Albuquerque

    2.3
    (82 reviews)
    $$

    Required a replacement desktop computer and not a cheap one. Thousands…read more In stock selection limited. Very weird round about way to get it from shelf to ready to use Was quite taxing and time consuming Service during all this was so-so. Had the air of "where else are you going go" to it. Seems to be the new normal these days

    just wanted to get this off my chest. Wife and I back in late may bought a fridge from Best Buy…read more We've gone through 3 defective units. initially we had surprisingly minimal issues with delivery besides some minimal property damage (from delivery guys and one fridge's water line exploding). Waiting on fourth delivery. Scheduled for last Monday. Random reschedule posted on app. Called the useless 800 number, they said they couldn't do anything. Went to the store; they rescheduled for Saturday. Saturday comes around, nothing. Had to call the 800 again, rescheduled for today. Repeated the same thing, f'ing delivery canceled. Went to the store. Store reports the fridge is there and just goes "dunno, lol". delivery scheduled for Wednesday now. This is the worst service I've possibly ever had. I only want to make others aware: do not use BestBuy. The customer service is compartmentalized and useless. If something goes wrong there is no follow through and nobody has the ability to actually fix any problem. I've had better luck with Costco delivery; at least they didn't crack a tile in my kitchen (And good luck getting that dealt with). I'm sad to say all this; I really wanted to like BestBuy. A physical store is such a nice thing to have around

    Alliance Appliance - homeappliancerepair - Updated July 2026

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