No call no show. My appointment was confirmed and he was supposed to show up between 10-12. Never…read moreheard from him

My GE front load washer had a small leak from the rear of the machine. I called JP and he came out…read morethe same day. Did some adjustments on the washer and said it was fixed. I used my washer that day and it flooded the room it was in. Called JP back. After 2 months and 3 different parts he said it was fixed. Less than 2 months later the washer started leaking the same way it was before. There were several no calls no show incidents and he was always late when he did show up.

I had the pleasure of speaking to Steve on the phone about my dryer and he diagnosed my issue over…read morethe phone. He came to my house on time, diagnosed it, came prepared, fixed the problem and didn't leave a mess. I appreciate the service and that you didn't try to empty my banking account. Yes I did schedule him to come back next week to work on my freezer. When you find a good service man you have them fix everything!!

Excellent same day service, very respectful and knowledgeable. Very good service.read more

Helped us out on a sunday in a pinch. Teddy is a good guy with the right know how. Thanks!read more

Not a legitimate business. He will say his payment method is not set up. He will ask you to cashapp…read morehis wife/girlfriend Marcella. He never shows up to make the repair even though he has charged you for "parts". Brad is a crook, thief, scammer. He will be caught.

no show for appointment then rescheduled for next day without checking with customer first. Also…read moreonly payment in Cash, Cash App or Chime. Very unprofessional!! Found another repair service as I feel the quality of how this was handled led me to believe not a legit company!!

Wish I could rate this place better but they have only ONE competent worker. Came in here to get a…read morefridge and stove. The worker at the desk was awful and didn't know what a counter depth fridge was (at a fridge store) and then we were looking and asked him what a brand of a fridge was and he didn't know. Picked the appliances and paid for them including shipping + installation. The guys came to deliver and install and literally could not get it through the door, refused to take the fridge doors off, banged up my doorway, scratched my hardwood floors, bent my new vent, scratched the fridge handles and then asked my boyfriend if he could help them. After we paid for delivery + installation. Then, they finally got it in the kitchen, didn't plug anything in, didn't hook the water line up from the fridge. My boyfriend called and left a VM saying they didn't install anything and they said they would close the shop at 6 and swing by, they never did and now when we call our call goes straight to voicemail.

Absolutely horrible experience. Please do NOT waste your time or money here…read more We purchased a refrigerator from these guys, and it turned out to be a complete SCAM. Right from the beginning, there was a strange noise and it wasn't cooling properly. We assumed it might just need some time to settle in, but the issues never resolved. We were told it came with a warranty, so we reached out to get it fixed. At first, they responded and said someone would come out to take care of it. That never happened. We followed up for weeks--almost a month--and eventually they just stopped responding altogether. They clearly have no intention of honoring their warranty or standing by their products. The customer service is nonexistent once they have your money. Do yourself a favor and stay far away from this place. Total scam and an absolute waste of time and money.

If I could rate a zero I would. Had a tech come out to do a diagnostic test on my frig charged $100…read moredollars and then was told that they do not repair compressors on refrigerators. At this point I will have to call another tech to re-diagnosis because other companies do not like to use other companies diagnosis to service repairs. This company should be letting customers know that they only do certain repairs rather than being misleading customers to believe that you do all refrigerator repairs. And all they can say is I'm sorry talk about pissed off I am. Do not waste your time and most certainly not your money!

A dryer needed to be repaired in one of my units. Simple repair to replace the motor. I was…read moreinformed of the price before the job was done and then was asked to pay 50% more after the job was done. I was confused when told the new price and was shouted down off the phone when trying to understand. Totally unprofessional. Will never use this company for any appliance repair in any property I own ever again and recommend any who value trustworthy business relationships to avoid. Two stars because the dryer works.

I called yesterday for an appointment and I had a very pleasant young man, Chandler, here. He…read morecalled me before arrival and diagnosed my problem. I am very happy with his performance and price. One year ago, I had a different problem and I called GE, and I was not very happy with their performance. I'm waiting for the part to come in and be installed. So far, so good. Thank you.

They are not to be trusted!! They said it would take 3 to 5…read moredays to get the part but wanted to get paid upfront $300.01 8 days go bye and they would not call me back! So I called my credit card and turned them in! Don't use this company!

The microwave info board went out again, not 5 minutes after the tech left. I texted him on the…read moreline he made contact in addition to calling his number without success. My attempt to get help from customer service via your AI was no help as I was given a new service date over a week away. I have already paid for a service call and I am sure the tech intended no harm, but don't you think a call gone bad within 5 minutes deserved a better response.

technician was very nice and professional. he did a great job informing us what was wrong and fixed…read moreit without any problems.

I purchased a refrigerator and a dishwasher from this establishment. Less than a year after…read morepurchase the fridge stopped working. I called the owner and was told someone would come out that day which was not convenient for me, so I asked to have a repairman come on that upcoming Tuesday. He agreed . I took the day off ..no one came. He called me 6pm to tell me his truck broke down. I called again and he rescheduled. Again...No one came. I feel I was sold inferior merchandise so I'm alerting other potential customers to avoid this business. They do not stand behind their products. They just take your money and run!!!!! They are rip off artists. I actually give them a 0 stars rating. And to top it all off, I still have to get another fridge .