No call no show. My appointment was confirmed and he was supposed to show up between 10-12. Never…read moreheard from him

My GE front load washer had a small leak from the rear of the machine. I called JP and he came out…read morethe same day. Did some adjustments on the washer and said it was fixed. I used my washer that day and it flooded the room it was in. Called JP back. After 2 months and 3 different parts he said it was fixed. Less than 2 months later the washer started leaking the same way it was before. There were several no calls no show incidents and he was always late when he did show up.

Excellent same day service, very respectful and knowledgeable. Very good service.read more

Helped us out on a sunday in a pinch. Teddy is a good guy with the right know how. Thanks!read more

Not a legitimate business. He will say his payment method is not set up. He will ask you to cashapp…read morehis wife/girlfriend Marcella. He never shows up to make the repair even though he has charged you for "parts". Brad is a crook, thief, scammer. He will be caught.

no show for appointment then rescheduled for next day without checking with customer first. Also…read moreonly payment in Cash, Cash App or Chime. Very unprofessional!! Found another repair service as I feel the quality of how this was handled led me to believe not a legit company!!

I bought a washer and the delivery guys ( Mj and AB) are very sufficient and polite. They hooked up…read moremy products and was fast with their works.

Absolutely horrible experience. Please do NOT waste your time or money here…read more We purchased a refrigerator from these guys, and it turned out to be a complete SCAM. Right from the beginning, there was a strange noise and it wasn't cooling properly. We assumed it might just need some time to settle in, but the issues never resolved. We were told it came with a warranty, so we reached out to get it fixed. At first, they responded and said someone would come out to take care of it. That never happened. We followed up for weeks--almost a month--and eventually they just stopped responding altogether. They clearly have no intention of honoring their warranty or standing by their products. The customer service is nonexistent once they have your money. Do yourself a favor and stay far away from this place. Total scam and an absolute waste of time and money.

They sold me a broken refrigerator with no tag which was illegal told me they would refund my money…read moren never did they then won't answer my calls or txt and blocked my number to the store. I eventually will return w police and will take them to court being they are doing things illegally and won't return my money.

If I could rate a zero I would. Had a tech come out to do a diagnostic test on my frig charged $100…read moredollars and then was told that they do not repair compressors on refrigerators. At this point I will have to call another tech to re-diagnosis because other companies do not like to use other companies diagnosis to service repairs. This company should be letting customers know that they only do certain repairs rather than being misleading customers to believe that you do all refrigerator repairs. And all they can say is I'm sorry talk about pissed off I am. Do not waste your time and most certainly not your money!

A dryer needed to be repaired in one of my units. Simple repair to replace the motor. I was…read moreinformed of the price before the job was done and then was asked to pay 50% more after the job was done. I was confused when told the new price and was shouted down off the phone when trying to understand. Totally unprofessional. Will never use this company for any appliance repair in any property I own ever again and recommend any who value trustworthy business relationships to avoid. Two stars because the dryer works.

I called yesterday for an appointment and I had a very pleasant young man, Chandler, here. He…read morecalled me before arrival and diagnosed my problem. I am very happy with his performance and price. One year ago, I had a different problem and I called GE, and I was not very happy with their performance. I'm waiting for the part to come in and be installed. So far, so good. Thank you.

They are not to be trusted!! They said it would take 3 to 5…read moredays to get the part but wanted to get paid upfront $300.01 8 days go bye and they would not call me back! So I called my credit card and turned them in! Don't use this company!

we had purchased a used Maytag washer. we had troubles with it stating and completing cycles. it…read morewas part that was probably damaged due to mouse infestation at one point. Tech was patient enough to make sure the machine was clean of all of the remaining debris. It was a good experience! Thank you!

Do NOT use this service. I asked Sears Appliance repairman to remedy a leak where the water inlet…read morehose attached to the back of my dishwasher. After about 1-3/4 hours, the repair was completed at a cost of $319.00. No additional parts were installed and this seemed very expensive to connect a hose. The repairman did not connect the drain hose back to the plumbing saying that he was not licensed to do this. He left completion of the repair to me. He did say that the dishwasher pump seemed "strained" and that there might be a problem with the "air gap" in my plumbing... but that he could not work on this because he was not a plumber. There were no such issues before his visit. I have since run the dishwasher, draining into a bucket to avoid any "air gap" problem. The dishwasher now throws an E:09 code. This code was not present before the repairman's visit. My dishwasher is now in worse condition after the repair than before! I have attempted to contact Sears Appliance Repair but it is impossible to contact an agent to lodge a complaint. Sears Appliance Repair phone menu says that it does not recognize my phone number (which is the same as that I used to make my initial appointment and to which Sears sent an after service survey). Sears Appliance Repair asks for a service order number, however, no emailed receipt was provided after service (this was committed to in their before service texts). Sears Appliance Repair says only that an AI agent "Samantha" is available and no live agents are available to take complaints. Sears Home Repair appears to be dodging accountability for the quality of their services provided.

I purchased a refrigerator and a dishwasher from this establishment. Less than a year after…read morepurchase the fridge stopped working. I called the owner and was told someone would come out that day which was not convenient for me, so I asked to have a repairman come on that upcoming Tuesday. He agreed . I took the day off ..no one came. He called me 6pm to tell me his truck broke down. I called again and he rescheduled. Again...No one came. I feel I was sold inferior merchandise so I'm alerting other potential customers to avoid this business. They do not stand behind their products. They just take your money and run!!!!! They are rip off artists. I actually give them a 0 stars rating. And to top it all off, I still have to get another fridge .