I spoke with Sal and explained that we needed pickup from Chicago to O'Hare with 2 car seats. He…read moresaid he could do it and arrange pickup and we would still have plenty of space for luggage and a stroller. Driver showed up in a minivan with the car seats. Smooth and safe drive despite all the construction on the Kennedy and we arrived on time. Driver helped unload and made sure we had everything. They took CC through their phone app with a tap and I got an emailed receipt. I also booked them coming back and told them we needed the same setup. Sal was responsive and made sure the driver was there. Our flight was delayed but the driver was still there. Same charge and great driver with the car seats strapped in by the fire department. They were rock solid.

Beware of sneaky pricing. I needed a ride back from a doctor's appointment. For the ride there I…read moreused Uber and paid just over $8. I decided to call American Taxi for the ride back. Taxi rate calculators estimated $7-$9 for the ride, so I expected similar cost. We the called back to confirm a car on the way, they took payment. To my surprise it was $36. A second surprise came when the car picking me up was an Uber. So apparently, they used my $36 to book me an $8 Uber ride. The Uber driver was also surprised.

I booked easy way limo for my wedding. The owner was a pleasure to work with. The driver we had was…read morerespectful and very accommodating to my wedding party! Would definitely book again!

I was in a wedding on September 26th, 2025. I did not personally pay for this limo service, but I…read morestill want to share my experience because it was unfortunately very disappointing. The good: The driver operated the vehicle relatively safely from what I could observe from the back, and we did arrive at our destination without incident. The bad: I sat in the front of the limo (closest to the driver, facing backward). During the ride, I didn't feel any wetness on the floor, but when I got out at the wedding destination, the bottom of my dress was soaking wet with a brown/green liquid. I immediately asked the driver to look into the issue. I pointed out the floor vent under my seat and politely asked him to check what the liquid might be so I could quickly research how to remove the stain before the wedding started in two hours. He said "okay," so I waited on the side of the parking lot for him to turn the limo around and investigate. Instead, he simply drove away. The photos I've attached show him leaving without any apology, assistance, or even an attempt to see what caused the issue. I was polite and calm the entire time, even joking, "Hey, if you can just help me figure out what it is so I can save the day and get the stain out before the wedding, that would be awesome!" I made it clear that I understood accidents happen and that maybe he didn't know there was liquid there--but still, no effort was made to help. There may have been a language barrier, and I'm very compassionate about that. I actually teach English Language Learners, so I know communication is always possible if both sides are willing--but in this case, the driver chose not to help at all. Honestly, he's lucky the bride didn't sit where I did, because if her wedding dress had been ruined, it would've been a much bigger issue. Other notes: The partition was either broken or the driver simply refused to raise it. The advertised sound system was just a small boom box you could plug a phone into, and it only played music in one area of the limo. It felt pretty cheap and not what you'd expect from a professional limo service. Take a look at the limo itself in the photos, looks like it has been side swiped recently. This didn't happen when I was in the vehicle but it certainly says something about this company and the quality of Limo you'll be getting if you choose their abysmal service. Overall, this experience left a really bad impression. A simple apology or a few minutes of help would've made a huge difference, but instead, I left with a ruined dress and zero accountability from the driver or company.

As of July 2025, the website was down so we have to call the phone number directly to reserve a…read moreride. Always reliable and great communication. The drivers are nice and the manager is kind. They have car seats and booster seats for the kids.

Always on time with lovely clean vehicles and kind, safe drivers. They are our go-to!read more

The best service around! They are always on time! Clean cars! Great conversation! Look forward to…read morenext ride!

easy to book, text confirmation and estimated arrival time. they guy came on time to drop us at…read moreO'Hare. great price

I have used Lake Forest Taxi for both business and personal travel. They are very reliable, clean…read morecars, easy booking and always in communication with me regarding my pick up. I would highly recommend them. You will not be disappointed...great small business!

2 minutes after dropping us off, we received this message from Violeta:…read more "Your ride should costs $15 more. There was only a coincident that you were picked up with a minivan. You provided false information that you only have 3 carry ons and you didn't mention about wheelchair and walker. Lake Forest Taxi " Note we provided our flight details so there shouldn't have been excess waiting on the driver's end. I have taken 100s of Uber rides, I have met so many wonderful and interesting drivers. I was never asked to prepay AND pre-tip with uber drivers This driver never handled or touched the wheelchair and walker. There were only 3 carryons and they were informed there were 3 passengers. I never dreamed any driver would resent driving a handicapped elderly person, never mind accusing customers of purposely trying to deceive LF Taxi. LFTaxi is not customer friendly and they are expensive. Stick with Uber or Lyft.

Not sure where they get their FIVE Stars reviews from!!! I…read morewas traveling south on 53 driving in the left lane. This Cab was in front of me doing 10 miles less than the speed limit at 55 zone! It started to get congested on the freeway from him being in the wrong lane! I went to the middle and accelerated, and signaled to get back on the left and kept going! He started to chase me , and came on my right side so angry doing at least 80mph almost sideswiped me from getting to close, and got in front of my car with constant stabbing on the brakes so I bump into him from behind! I took a picture of his plate , and called the company to complain about the behavior! The person that answered said he will report this to the supervisor and will call back to explain the behavior! Obviously no one called back!!! This is a big shame when a transportation company behave like that. Total reckless!!! I will file a complaint with BBB as well...

Waiting for 35 minutes. Did not show up! Tell me to get another taxi service. Very disappointed!read more

My family got diverted from O'Hare Airport to Milwaukee airport at 10 o'clock at night. We sat for…read more3 1/2 hours. and ultimately had to deplane as the flight was cancelled . I made a call to Base Limo. They drove up at one in the morning to pick my family and myself up from the Milwaukee airport and transport us safely back home. They went above and beyond and took great care of my family. Matt the driver was awesome! Aaron Miller runs a top notch transport business that is not only very professional, but highly reliable!

My company uses BASE for all of its airport and VIP transportation. They are extremely reliable…read moreand will go the extra mile to take care of special requests. Staff is always professional in their dress and manner and vehicles are immaculate so I never have to worry about giving a bad impression to a client. They are truly available 24/7 to take care of our needs. Aaron bends over backwards to provide excellent customer service. Highly recommended.

Express Taxi O'Hare is a very reliable mode of transportation to the airport…read more Driver Fernando is great and the limousine top-notch, spacious, and very, very clean. If perhaps there is an airplane delay, he will adjust his schedule and be there for you just when you need him. There is no better service I can rely on for my needs.

Driver picked up the wrong passenger which left me stranded at the airport. To make it worse, the…read moredriver would not answer when we tried calling him.....you don't even deserve 1star!