Used the service for a group of 9 of us for pick up from the airport to our hotel and then hotel…read moreback to the airport. The communication from the company was amazing and both drivers were professional and friendly. The driving was comfortable and having the tip and everything included in the pricing was amazing. The vans they used for our party were large and clean. We had plenty of space for our group as well. I'd use Echo Limousine services again to book for our family if we need transportation services when in the area.

Response time to my inquiry was Prompt detailed. They answered all my questions. Booked for an…read moreupcoming trip to Chicago.

Dan drove my family early morning to the airport during spring break/TSA shut down. We were nervous…read moreabout getting to the airport in time and everyone at north shore taxi service was so helpful and flexible with our request for an even earlier pick up. Dan was on time and drove perfectly. Getting a stretch limo was a special treat for the kids and we're so thankful to everyone at North Shore Taxi for helping make the trip smooth and memorizable.

Great communication and service. Sam was our driver. He was on time to get us to airport for our…read morevery early flights and picked us up upon return at midnight. After a long day of travel, having the car set up alleviated any stress of finding our way home. We'll use them again!

I was on party bus duty for my daughter's recent high school dance. I priced out a few companies…read morewith party buses and 312 Limo was the most reasonable price. To be honest it was still a little expensive considering they were driving from Wilmette to Northfield to Glencoe, but less than the other: $840 for a 3 hour minimum for a party bus of 28. We also didn't need it for the entire 3 hours, but the options I found were either one way or 3-4 hour minimums so this was the best deal. I found their communication to be stellar both via email and text. The bus driver was on time and the kids had no trouble locating the party bus when they came out of the dance and I've heard it was one of many party busses. A few of my daughter's friends hopped on for the way home and commented that this bus was way nicer than the one they took to the dance from another company. Overall, it was a success. The parents could have easily driven these kids ourselves, but the party bus elevated the experience and the kids all seemed to enjoy the VIP treatment.

For the finale family event for my parents' 50th wedding anniversary, we wanted to surprise them…read morewith a limo into Chicago for lunch and to the cathedral where they were married. After researching local companies, I decided to go with The 312 Limo, and everything was an exceptional experience. After setting up a quote online, I was able to reserve the date and put down a deposit. All the policies were clearly explained and the communication was in a very timely manner. Since the limo was a surprise for my parents, I was able to note that when making the reservation, as well as select the stops and approximate timing for the day. I received confirmation reminders prior to the reservation. When the big day arrived, I received a text from Harris letting us know that he was down the street. He wanted to be sure that he didn't arrive too early and spoil the surprise. I was able to let him know how the timing was going, and he was ready with the door open as my parents came outside. They were so surprised that it didn't really sink in until they got inside and saw how incredible everything looked. There were waters and sodas with ice for us, and Harris had set the air at the perfect temperature. The ride to lunch was so smooth. Even in horrible Lake Shore Drive traffic, Harris navigated through the turns like a pro. He opened the doors for us and we agreed to communicate when we had 10-15 minutes of lunch remaining. Although getting our bill for lunch took longer than expected, Harris was so patient and had the limo ready when we finally made it downstairs. From there, we made a quick stop for photos at the church where my parents were married and then headed back home. Harris was absolutely outstanding for the whole afternoon and made the trip flawless. I will definitely be using The 312 Limo if I ever need a ride for a special occasion in the future. My parents are still gushing about how lovely it was, and it made the end to their 50th wedding anniversary celebrations truly memorable!

Used this service for White Sox's game. Driver was told to drop 25 people off with food, gear,…read morechairs, kids on the EAST side of the expressway and walk. We have been doing this for 20 years we have ALWAYS gotten dropped in Lot A. DO NOT USE THIS COMPANY. HAS GONE DOWNHILL IN A BIG WAY.

We booked M&M Limo on Feb 20 to transport about 140 guests for our son's April 18 wedding in…read moreChampaign, IL. (70 from the I-Hotel, 70 from Hyatt Place). A 50 passenger and 24 passenger vehicle was required at each hotel, arriving at 3:30 PM and departing at 3:45 PM. On the Wednesday before the wedding M&M called and confirmed. However, the next day they called to tell us both 24 passenger vehicles were unavailable due to maintenance. By Friday morning they had no solution, so we had to scramble and pay a local shuttle $1,000 for an 18 passenger van and ask some guests to drive or Uber. Two hours before the scheduled pickup we were told a 50 passenger bus wouldn't arrive. Now we were in panic mode! After we demanded a solution, they were able to substitute another 50 passenger bus that had to leave 15 minutes earlier, forcing us to notify guests and adjust plans. The stress and last minute chaos ruined what should have been a celebratory day. If M&M can't reliably staff events in Champaign, they shouldn't accept work there. Return service in the evening after the wedding was also subpar. We expected professional contingency planning and timely communication -- neither was delivered. 2 days after the wedding, I emailed their owner Mike and have not received a response. We did get a call from their account manager Freddie. He assured us that a customer service member would be in contact. That never happened. It was a very disappointing experience!

I couldn't recommend Limotainment enough. My husband and I needed a bus big enough to accommodate…read more25 people for our wedding. It ended up snowing all day and Limotainment still showed up! We worked with Mike and he was awesome! He helped us organize transportation and went through all the details. He even let me call him later in the day on a Friday to talk about transportation. Such a nice and accommodating man. Our driver for the night was Priest. He was professional, fun, and efficient. It snowed ten inches on our wedding day and we arrived at both the ceremony, and reception safely and in a timely manner. We also had someone leave a belonging on the bus and Priest came back to drop it off. He was truly the best! 100/10 for Limotainment. They saved the day during a snow storm and were great to work with!

Mike and the team were incredible to work with! They went above and beyond to make sure the day…read morewent according to plan, strongly recommend them for your transportation needs!

We used American Limo Express for my daughter's birthday party transportation from Glenview into…read morethe city and back. We sent six teen aged girls on their own and felt totally safe with this company. They were amazing. No problems whatsoever. The driver was very responsive and gave continuous updates by text (drop off, ready for pickup, on our way...). The sprinter van was awesome. The six girls loved it and said it was was so much fun. My daughter is still saying that her birthday was so fun and the limo was a big part of it. Price was very reasonable compared to other limo services. I couldn't be happier with ease of booking, the convenience, non -stress, and finally the results. Additionally, due to the snow and weather the previous day we asked for an earlier pickup time and it was absolutely no problem. We will definitely use them again.

I use this company whenever I fly out of O'hare. Always a good experience. Highly recommend.read more

I've been using TOL for many years. They have always provided excellent service for all my travel…read moreneeds. Their drivers are exceptional and their office personnel are always professional and extremely friendly. When my son was getting married, they came through with their party bus, in less then 2 hours after our other service never showed up !!!!

On time, reliable, very nice driver and great customer service. Just booked for my pick up at…read moreairport to return home. Will definitely use them again.

Stayed in touch throughout our Government Shutdown delays and cancellations…read more Got us to the airport, in plenty of time, on a morning when there was a multi-mile backup on the tristate. Eddy was our driver when Lee was not available after our flight home had been delayed. He was wonderful. Every driver has been great. Love the service. Highly recommend.

We've been loyal customers of Naperville Premier Limo & Taxi for the past 3 years, and Lee has been…read moreamazing every single time. We travel quite a bit and have used him for at least 25 rides over the years, and he has consistently been incredibly reliable and always on time, even when our travel plans change or flights are delayed. He's friendly, easy to work with, and always provides excellent service. The vehicles are spotless and very comfortable. It's such a relief knowing we can count on him. Highly recommend!

My favorite and only limo service in Chicago. I used American Taxi for years and years of regular…read morebusiness travel. I switched to VIP over 10 years ago because I find Ammar and his team to consistently be available, on time, pleasant, safe, clean, comfortable and always reasonably priced. I book rides now through their iOS app, which is very convenient. Amazingly fast pickup from O'Hare. I've referred family and friends to VIP, and they have been very satisfied too.

Spectacular service. On time. Helpful. Took care of my elderly parents needs. Arrived at the…read moredestination early... sent confirmations and payment info immediately. Would use again!!!!!

I have always had a great experience when using Signature! They are very reasonable and respond…read morequickly to questions. We had Raymond as our driver the last two times and he is wonderful! He is a skilled driver, very respectful and a pleasure to talk to. Highly recommend!!

Oliver was amazing 1st class car and Service!!!…read moreHighly Recommend Car was early and we arrived ahead of schedule