1st was the IV - Lauren carefully found the sharpest needle and made sure that the area was sterile…read more- and I didn't feel anything on the way in. She made sure that everything went smoothly. Lauren is clearly an expert at getting the patient prepared for the procedure. Next up was the MRI w/out contrast and then MRI w/ contrast (about 30 minutes) and Lex (the MRI operator) explained everything every step of the way. He removed the needle and, again, I didn't feel a thing. These folks are at the top of their game, make a great team, and do well for the patient. THANK YOU!!!

This was always my favorite place to go for imaging. Got here today...January 2026 and is was like…read moreI was back in 2020. They wanted me to mask up. I said I would not and now I am sitting in a closet size room waiting for my mammogram. This is ridiculous! I don't like banner for anything except for this imaging office and now it has joined the banner way. Just a note... I did offer to cancel my appointment, but instead they chose to sit me in this closet

I'll say each person I came into contact with were courteous, professional, and kind. I was there…read morefrom 8:30 to 11 ish to complete a series of x-rays. They kept me moving until everything was completed... I appreciated their professionalism & thoughtfulness. I'll go nowhere else for professional x-ray exams,, just SimonMed. Thank you SaraJane Thompson

It took me 30 minutes to make an appointment. Apparently their computer system was having issues…read more I made my appointment for 8:30 . I arrived early for my appointment, but found out without asking me, they changed my appointment time to 8:15. Bc of this, according to them I was late and they'd need to reschedule me or "work me in within an hour" it's been over an hour and I haven't been called back. This didn't just inconvenience me but messed up my whole work day. There were other things to regarding payment that I was annoyed with and given poor communications on. I'm very displeased and would not recommend them or especially this location. (Spectrum location) PS it was very hard to find their building. A very poor business community layout.

The Good: I like this location because its not a crowded as…read morethe one in Phoenix. It is also a lot cleaner. I am in and out for each appointment. I enjoy the peacefulness of an under-crowded Veterans Hospital. How can I forget to mention the parking situation. Well lets just say you don't have to drive around the entire parking lot a few times for a spot. Just arrive and park! The Bad: I was recently here and the lab LOST my sample. Needless to say I had to return to redo it. Also if your drawing blood I would recommend having the nurse do it verses a trainee. On 3 different occasions I have had to redo blood draws due to missing a vein... Ouch! and .....seriously

I wish I had better to say about the quality of care here…read more The good... Almost everyone here, desk clerks, support staff, medical assistants are excellent. Lab is super efficient and friendly. So, what is the problem? For the third time in 3 years I have to see a different primary care person. Over the years they have been all over the place. Exceptional, great, terrible, mediocre, and now, this year, useless. Not a Doctor, not a PA, a Nursing practitioner. This person seemed completely uncaring, and yet socially woke! No sense of humor, no human connection. Just filling an empty chair! I feel like I wasted my time getting my annual checkup from a drone. Dont Veterans deserve a Doctor as their primary health person?

Shaded parking, excellent customer service, on time processing, professional…read more We were in and out in one hour less.

My negative review is more about the SimonMed company rather than this specific location. My bad…read moreexperience was the fault of their central customer service or scheduling staff. I've had a nice experience with the staff at this location for imaging needs. Here's the issue I had the past week: I've had a brain scan appointment scheduled and reschedule 3 separate times due to errors or mistakes on the part of SimonMed. It's been so frustrating that I asked my neurologist to refer me to another company for my brain scan. Even though this may push out the scan further than with SimonMed, I cannot give them my business based on principle now.

I was referred to this facility by my oncologist, Dr. Lindsey Willmott after she & her team…read morediscovered what looked like a lesion on my right breast. I arrived with the orders from Dr. Willmott. I was greeted & taken care of by one of the office staff right away. Very friendly office staff here. Erin & Brittany were the techs who took care of me & did my mammogram work. They are super nice, very caring & compassionate, & quite helpful. Because of my referral, I was seen as a priority patient. I recommend this office for any woman who is in need for a mammogram.

I can safely say I have never left a medical imaging facility and rushed to write a Yelp review…read moreafter. I was so, incredibly impressed by this entire experience. An appointment I was not looking forward to, turned out to be a pleasant surprise. Everyone who I encountered here was incredibly kind and helpful. I did not have to wait long at all. Everything was remarkably clean. The Place itself looked like a spa or a restaurant. It was a beautiful and seemed brand new. If I ever need to go for another scan, this would be my place! The place is so sterile. It smells like Band-Aids. Also, I got my results within hours. The whole experience was amazing.

This is a very nice place. Very clean and attractive. The front desk employees are very helpful,…read morekind, and friendly. The tech was great! He asked me if I had any questions and actually listened to me. Then he explained the procedure. I will definitely come back here. I have to pay cash because I cannot afford to use my insurance. I have found that Simon med is very reasonable.

If you need imaging services prepare to spend over 25 minutes on the phone JUST TO MAKE AN…read moreAPPOINTMENT even if you were just there 3 weeks earlier! You spent time entering ALL YOUR INFO into their online portal, then they ask for it ALL again over the phone, then AGAIN at the front desk. 3 weeks ago after I spent all that time making my first appointment they CANCELED IT the next day without calling me first, said insurance would not authorize when authorization was NOT REQUIRED! After I finally got my scan 3 weeks ago, they called and texted me at least 7 TIMES to schedule the SCAN I ALREADY HAD! Then I had to spent 15 more minutes on the phone to get that to stop! If they're this INCOMPETENT administratively how good are they at diagnostics?

I visited the Sonora Quest lab at 155 E Warner after my doctor recommended tests, a location that,…read moreamusingly, isn't even listed on Yelp. I asked to schedule an appointment, but the two staff behind the counter were absorbed in their phones. One finally tossed me a card with a QR code and said, "Scan this to book." I did, and arrived for my 7:30 slot, signed in at 7:25, only to be ignored until after 8:00. The same woman who gave me the card then called to request my insurance information. I pointed out my appt time, and she said I wasn't on their schedule, and hinted that multiple people were having trouble with the booking system. Frustrating, unprofessional, and avoidable... bypass this location if you can zero stars!

Fast, polite, and professional…read more... Maybe I walked on on a good day or perhaps they get a lot of unhappy people through their door to begin with. I was a walk-in in the middle of the day expecting an hour or so to be called back, at least I was hoping no more. That was their estimate as well. But they moved quickly with clearing out the waiting room and I was sitting with my assigned vampire, Nevaeha, inside of 20 minutes. It is rare that I get a phlebotomist that will randomely go to my right arm and without hesitation find a vein with one quick stick of the needle and strike blood as if she have been doing it all her life. OK, no one has ever drawn blood from my right arm ever, only my left. But this seasoned pro, Nevaeha, has only been at it for less than 6 months. I was so impressed I now have this location and the phlebotomist name in my phone book for next time. And when I needed something at the front desk, everyone was accommodating, friendly, and as professional as Nevaeha. Crossing my fingers all my lab results are done before my doctor's appointment in just under 2 weeks. Thank you for a hassle free and painless stick!

I went into ADR to have a MRI done. My third one as I have a TBI . I had the nicest technician-…read moreJacob, Very considerate, saw I walk slower than the average and never once made me feel rushed or uncomfortable. I was in and out of that MRI in 25 minutes! I highly recommend this company

My husband was originally scheduled for his ultrasound on 11/28 at the Ahwatukee location, but we…read morewere later contacted and told they didn't have a tech available that day, so his appointment was moved. For the rescheduled appointment, he was instructed to arrive at 6:40am for a 7:00am appointment. When he arrived, the doors were locked. A front desk staff member asked if she could help him, and when he explained he had an appointment, she told him they weren't open yet. He even showed her the text message confirming the 6:40am arrival time, and she responded in a rude and dismissive manner. The facility itself was run-down and not very clean, and the technician was late as well. Overall, this was an extremely disappointing experience. We will be informing our provider so he can begin referring patients elsewhere

Never, ever, ever do business with SimonMed. 1. They make…read moreimaging appointments BEFORE receiving approval from health insurance for the imaging. If the approval isn't received before the appointment, they will cancel the appointment and then text you until you call in to reschedule. 2. When you call back to reschedule, you have to explain everything all over again and you usually get different prep insructions for the same image request. 3. When you try to use their website, you can't use your cell phone number for a second account. I was my husband's caregiver and now I am my mother's and they won't let her have an account because I have the same cell phone number. Why ANY company would make a phone number a key database field is beyond me. 4. The online chat leads you only to FAQ pages...not to a person who can actually help you.

Scheduled an appointment a month ago. Told day before appointment that it needs to be rescheduled…read morebecause the drs tax id number is needed??? Why am I being told this the DAY before the appointment?! Absolutely ridiculous. Because of this I'll need to now schedule an appointment with the pcp to get another referral if his scan is not done by Wednesday. Rescheduled again. Called the next day and confirmed appointment time. Walked in and said appointment was triple booked and attempted to call my dad's phone the day of appointment even though I called two hours before to confirm appointment time. I'm blown away on how terrible this experience has been. I will never use Simon Med again after this.

We LOVE this place. Of course, everyone hates going to the urgent care but every experience we…read morehave had here has been amazing. Usually less than 15 minute wait, then typically only a 10 minute wait when we get to the back to see the doctor as well. They do xrays and some testing in office; some of the testing we've had done they do have to send out. Doctors and staff have always been super friendly and helpful as well.

I recommend this urgent care. Online scheduling was easy prompt and when you got there, there…read morewasn't 10 people waiting in line. I was in to see the Doc in 10 minutes. We talked about the situation for good five minutes. He gave me his opinion, but couldn't be sure unless I had a sonogram. He said it was pretty important to get it done quickly so he recommended me going to the emergency room. His name is Dylan. He is professional, friendly, informed , I have a new Emergi Care.