Our aging house had a floor drain backup in the basement, and I ended up calling them on a Friday…read moreafternoon. They were one of the few places willing to give an estimate over the phone (common problem, takes an hour, here's what it costs). Other places wanted to send a person out for an estimate, and one was even going to charge me for it. Np thank you. So, we talked through things, and they said they wanted to save me some money and not ping me with the weekend surcharge. Well, we still had one bathroom that wasn't backing up the drain every time we flushed, so we were willing to tough things out until Monday to save a few bucks. Kudos to American Sewer for not rabidly jumping on the chance to gouge us for some weekend work. Monday rolled around and the guy showed up promptly after lunch as promised. He was very courteous and respectful of our home, and he got straight to work. Diagnosis? A clog right at the main cleanout. Easy peasy. And as long as he was there and had the equipment, he asked if I wanted him to put the camera down the sewer line to check for roots or other problems. It may or may not have been entire necessary as we've never had problems, but with an older home it's something a homeowner should know. Every single step of the way, he was very clear about what he was doing, why he was doing it, and he very clearly explained any service that would cost extra. At no point was I ever in the dark as to what the bill would be. Sure enough, that old cast iron pipe had roots growing in. So we went ahead with the rooter to break them up, and in the process the sewer pipe partially collapsed. Like, the roots had broken through, and the only thing still holding the pipe together was the roots that had to be removed because they were obstructing the pipe. It was unfortunate but bound to happen considering the shape that the pipe was in, and I suppose it's better that it collapsed while we had the scope there to see the damage from the inside. In the end, I was satisfied with the service. Had it not been for the pipe collapsing, it would have been a routine in and out job for a fair price. I was given not one but three references from them for replacing that pipe, and they advised that I still check around for a better deal anyway. The owner even gave a follow-up call to make sure I was satisfied with the service. American Sewer was the right choice to make. Fair price, clear estimate over the phone, and the job was done in a timely manner. I hope to never need them again (don't ask me about cleaning up my basement floor), but I won't hesitate to calm if I need their services.

Very informative and helpful. Shout out Johnathon. Gave me great advice and actually caresread more

Ken's came after we had an emergency sewer line back up. They responded quickly and had the whole…read moreservice done in about an hour. We had our main sewer line cleaned, roots removed, and our cover repaired. The price was well under what was expected and I would use them again!

Great work at a very reasonable price!…read more Fast friendly and clean service I will use them again. I recommend them to anyone!

When our sewer backed up last week we were suggested to call the Right Away Sewer team. The…read moreemergency response time was quick however when they initially got to my home they asked where the main sewer line was. We had no idea so after searching and emptying out a closet we found it. The pipe though was smaller than the tool they brought. They suggested doing a hydrojet of some sort which sounded like an upsell to me but I'm so happy I agreed as that is what fixed our problem. In addition to having the problem fixed, our rep Pablo was a saint! He had to be interrupted multiple times to talk to our home warranty representative. He was cordial and respectful. Thank you! We would definitely use them again.

Pablo provided excellent service. I called for drain service on a Saturday and he was able to come…read moreout within an hour. Pablo is knowledgable and reliable. Prices are reasonable too. Would highly recommend this company.

Our laundry tub was clogged so I called John. He came over the next day and took care of the…read moreproblem quickly. He was very friendly and professional and the price was very good. We will definitely call them again if we have any more problems!!!

I'm generally handy around the house so I tried many things including attempting to flush out the…read moreclog by dumping boiling water down the drain, using baking soda and vinegar mix and dismantling the drain and snaking the pipe myself... One trip to Menards, three hours and a sore back later finally I gave in and decided to contact a plumber. I called several plumbers including one plumber that was highly referred by friend. I was told by that company they would charge me double-time due to the weekend and suggested I call back Monday. I called back 8:30 am on Monday and they told me they were fully booked for the next two days and they would call me back if they could fit me in. The last place I called was Affordable Sewer and Water for the St. Paul area (I live in Maplewood) the operator was professional and gave me and quote which was aproimately $70 cheaper than all the quotes I received that morning plus they were able to schedule me right away so I set an appointment for that afternoon. My Drain is now free of clogs after the plumber used his 60-foot power snake to clear it out. After all of this I still haven't heard back from the two companies who said they would call back. The plumber was conscious and respectful of my house and put on boot coverings and didn't leave any mess whatsoever. I'm completely satisfied with the service Affordable Sewer and Water has provided, they communicated their fees clearly and efficiently performed the job. I will contact Affordable Sewer and Water first next time I have plumbing needs. Pros: Clear pricing, overall friendly and professional service, on time

By far one of the best companies we have used. Friendly, professional, and quick. Emphasis on…read moreaffordable! We won't even consider anyone else. They came out the same day we called and we're done in an hour. They explained everything and how it worked and gave us a ton of pointers. Very polite, professional, and thorough work.

On short notice, Joe made time in his schedule to come out and diagnose my plumbing issue. He gave…read moreme a fair price and an honest assessment, connecting me with the crew needed to to the job. I absolutely recommend Joe and would hire him again.

One of the local plumbers told me that I need a new sewer line and it was going to cost me $15k. I…read moreasked the local hardware store (Settergren's) who's opinions I trust a great deal, and they recommended that I get a second opinion. Settergren's has a list of vendors that their customers with whom their customers have had good experiences and JMJ is one of the plumbers on the list. Joe, the JMJ owner, came by the next day and helped me think it through and decided to wait and see. He ended up doing some work to keep the line clear at a very reasonable price. Joe is an honest, hard-working guy that you can trust. I recommend him without reservation.

These guys were great. Had an emergency on a Sunday with husband in California and me in Prescott…read more Brandon came out quickly and was very knowledgeable and friendly and fixed everything to perfect working order. We just moved into this hundred year-old house and we didn't know much about the inner workings of it and Brandon actually taught us a lot about our house. Thank you. We definitely recommend and would use again. Very happy with the price, the response time, and the friendliness.

They charged my elderly mother $230 to replace a ballcock. $115 for a $10-20 part and $115 for…read morelabor. If you've ever changed a ballcock, you know it takes 20 minutes max (and that was me, DIY girl's first attempt. I suppose they have an hour minimum to show up, but did they have to rob her on the part? The toilet still doesn't flush right. You have to hold down the handle half the time for it to work at all. I called and left a message early October 2021 and nobody bothered to call me back. I thought maybe they accidentally punched in $115 twice, because the part mark-up was like 85%. I guess they're not interested in repeat business.

Francisco was amazing! Super fast, professional, helpful, skilled, kind, and friendly - even being…read moremindful of dirt and debris. I called in the morning and they were able to come out within two hours (so fast!). Thank you for all of your help! :))

Several weeks ago, I contacted Sewer Line Warranties of America for a clogged laundry room drain…read more The man who arrived said he just started clearing drains. He was unable to find a way to clear the drain and recommended cutting the galvanized pipe and installing a PVC access so he could have access to the drain. I have the drain cleared about every two years and this was the first time a "plumber" did not know what to do. The existing floor drain has a rubber cover that, when removed, is where you snake the drain. He left without doing anything and the drain was still clogged. I would not recommend this company.