A week ago we were having issues with our furnace shutting off. It turned out to be a serious…read moresafety hazard that was leaking carbon monoxide into our house. The team at Metro Heating and Cooling was able to bring someone over to diagnose the issue, then bring a team over and complete the install of a new furnace within one day, working until after 7 pm because they said they were not going to leave us without heat for a night. We are extremely grateful to their team and will definitely be going back to them for any future work we need!

Richard replaced our water heater. He arrived on time and kept me informed throughout the process…read more New water heater looks great. Everything was cleaned at the end. The scheduling of the service was really easy and prompt.

Called to have a billing issue resolved. Worked with Mike Larson, satisfied with results. Work…read moreperformed was satisfactory, problem fixed.

We called Norblom Plumbing due to a broken outdoor water pipe. Due to how a previous owner…read moreoriginally ran the pipe it was in a very hard to reach and maintain crawlspace under the house. Paul from Norblom assessed the situation and came up with a more cost affordable and easier to maintain solution for us to close up the broken pipe in the hard to reach location and run new pipe (up to code) to the side of the house. During his inspection he also found an issue with our dryer vent not being properly hooked up which is not something we would have noticed on our own. He was right on time in his time window, was very friendly, took the time to explain things to me, and most importantly was in and out in a few hours. I would definitely recommend if you're looking for a professional to help with a plumbing issue.

Randy's Electric and Plumbing did an outstanding job installing my Tesla charger in my new garage…read more The quality of the work was top notch, and everything was done cleanly and professionally. The team was easy to work with, showed up on time, and made sure everything was set up perfectly before wrapping up. If you need electrical work done right the first time, I highly recommend Randy's.

This is my second Yelp review for Randy's Electric because my first one mysteriously vanished. I…read moredon't know how or why, but based on everything I've experienced, I wouldn't be surprised if they try to bury negative feedback. Their Google reviews are almost perfect -- yet everyone I've talked to says the exact same thing: their real-life service does NOT match their ratings. Maybe some reviews are real, but certainly not all. Now for my experience, which was absolutely infuriating: Jeremy came to my home and quoted me $2,700 just to convert two lights into ceiling fans and replace one GFCI outlet. The prices they charged were beyond ridiculous: $300 for ONE GFCI $150 for a simple light switch $500 EACH for two fan brackets ($1,000 total) -- brackets that cost $23 retail That's not a markup. That is taking advantage of people. Their behavior was just as bad as their pricing. They show all prices on an iPad. When I was on the phone asking someone if this sounded normal, Jeremy literally snatched the iPad out of my hand the second I finished talking. He guarded that iPad like his life depended on it because he knew the pricing was outrageous. Completely disrespectful and incredibly unprofessional. I asked for an itemized invoice with real part numbers and real labor charges. Jeremy told me, "I'll email it to you." I still have nothing. The only invoice I received was written in vague "units" -- a convenient way to avoid transparency and hide price gouging. And the worst of all: They quoted me $19,000 -- yes, NINETEEN THOUSAND DOLLARS -- to upgrade my electrical panel from a split 60/120 amp setup to a standard 200 amp box. Other electricians quoted between $2,500-$4,500. Randy's Electric wasn't just high -- they were five to seven times the normal price. That is predatory and absolutely shameful. The owner even came out trying to justify the $500 brackets by saying they "add a yellow tag to every bracket." Later I learned that the yellow tag is just the manufacturer's tag that comes with the bracket. Nothing more. Another excuse. Another lie. Since this happened, I've talked to so many people -- and not a single person has had a positive experience with this company. Everyone says the same thing: overpriced, shady, rude, and preying on people who don't know electrical costs. Jeremy and the owner should be ashamed of themselves for the way they treat people and for the way they conduct business. It is absolutely disgusting behavior. Randy's Electric preys on the unknowledgeable, the vulnerable, and the people who genuinely need help. Their lack of transparency, their predatory pricing, and their disrespect toward customers say everything you need to know. If this review stops even ONE person from being taken advantage of the way I was, then it's worth writing twice -- because Yelp deleted the first one. I will NEVER use Randy's Electric again, and I strongly warn anyone considering them: Run the other way. Do not let them take advantage of you the way they did to me.

Easy to contact and schedule. Showed up on time. They charge a little over $100 to visit, which…read morecould be applied to work. They do have coupons on their website to wave this with a repair. In my case, they sent their senior guy (Joe, master plumber, electrician, everything you can think of), and he suggested waiving the trip fee in exchange for the hour he spent diagnosing my Daikin heat pump communicating system (zones, zone board, etc.). That was $195, and I thought it was fair. The fix was mostly to adjust my zone board directly rather than through the thermostat, and also to analyze my plumbing needs for other projects. Nice guy, knowledgeable, I enjoyed talking with him. For the HVAC work, Joe had to call Andy, who is their Daikin pro and duct engineer. Andy knows what he's talking about, more than any other HVAC person I've talked to (4Front installed my system in a mess for the previous owner, Binder HVAC charged me a lot for wasted time because they didn't understand Daikin systems, while Twin Cities Heating and Air, Midwest Heating and Cooling, and Golden Valley Heating and Air all had no idea what to do and had weird suggestions). If you have a Daikin system, ask for Andy. He tuned my zone board, fixed some miserable duct work and leaks, and better yet taught me about how things work beyond the mysterious Daikin "algorithm." He was patient with my questions and suggestions, too. This work was about $400, which is way less than the $3,000 I got bilked out of at one of the other places. It took a few hours. For the plumbing, they sent Frank, who is another senior guy specializing in plumbing. Frank worked fast, was courteous, and did a few extra little jobs for me when I asked for advice on them, such as greasing a fused spigot and dabbing some silicone on a hole in the shower frame. He also educated me about my water system, including winterizing and shutoff procedures. For the plumbing work, Frank installed a water mixing valve and also terminated a leaking pipe in the ceiling. This work was about $600. It took a few hours. In both cases, they brought along an apprentice, each of whom was equally courteous and attentive. It was very endearing. For billing, there are a couple of things they do. 1) the charge is the price. They don't do the most granular breakdown of costs in the invoice, but they do calculate it and you can ask what the calculation is. It is not an estimate or a minimum charge, more like a bid. The nice thing about that is that it will cost that and no more, which means they are happy to stick around and help here and there without charging for time. For larger projects, I'm not sure if they would charge the lesser of the bid vs labor time, but I would hope so. I haven't needed them for something big yet. For example, Pulse Electric is an electrician service that never charges more than their bid, and charges for time if it's less. I think Krinkie's would just charge the bid, but I got the sense they would be reasonable if, say, a 3-day project took only 1 day. 2) They have a subscription service that seemed like a no-brainer. For $20/m, they will come out twice a year to tune your furnace/AC, and you also get 20% off all other services, which paid for itself with our plumbing and ductwork needs. Use these guys! I love having them as my go-to people now.

My radiators stopped putting out heat one evening, but my boiler appeared to still be working, and…read moreit was going to be in the negatives overnight, so I needed a service call out that day. I called Krinkie's and they took my name, address, told me they'd be there in an hour, told me the repairman's name, and how much a service call would likely cost. He arrived in 45 minutes, told me his name, and fixed my boiler while explaining to me what he was doing and how to prevent the problem in the future. I learned a lot about boilers and radiators! He was super courteous and cleaned up after himself. The cost was what I expected it to be.

Thorough, knowledgeable and professional. Had some Northern Plumbing technicians in to look at my…read morewater heater. They did a thorough inspection, identified the issue and recommended a common-sense solution - what's not to like? Excellent work.

Northern Plumbing's prices are extremely high and the quality of their past work was extremely…read morepoor. They charged me a $250 trip charge while another plumber charged me a $40 trip charge. Northern Plumbing wanted over a $1000 higher price for the same water heater that a competitor charged me. The Northern Plumbing plumber that came to my home was very good, courteous and knowledgable but the current and past owners of Northern Plumbing overcharged me and the quality of their work was very poor. Buyer beware!

I recently needed a repair on my water heater and had a great experience with Spetz Plumbing…read moreCorporation. They were able to get me on their schedule quickly and communicated well throughout the process. Michael arrived promptly, took the time to assess the issue, and clearly explained my repair options without any pressure. Once I made a decision, he completed the repair in less than an hour and got everything working properly again. I appreciate the professionalism, efficiency, and excellent customer service. I would definitely recommend Spetz Plumbing Corporation to others and will not hesitate to use them again for future plumbing needs.

Service went smoothly. Arrangements were easy. Communication was good Work was done well.read more

Our plumber, John was prompt in getting to our house. He identified the problem , and then ran over…read moreto Home Depot to buy the needed part, and installed it to eliminate the problem. He even checked out the other two toilets in our house to make sure they were operating properly. Highly recommended!

Called at 4pm for a drain problem and within 2 hours they came, and I have to say I'm impressed by…read morethe service. We live in an apartment and luckily they said they do all sorts of drain cleaning for clogs except for trailer parks, and I was thoroughly impressed by the service and speed that they provided. I paid about half of what Roto Rooter quoted me and when Rooter came they didn't even fix the clog even after 2 hours! However Gopher Sewer and Drain did it in less than 20 minutes and got our kitchen plumbing running smoothly again! I'd totally recommend Gopher after this experience, they were fast and professional. Cheers

Roto-Rooter has always been available, responsive and able to resolve our issues quickly and…read moreprofessionally. This time, John was at our home within 90 minutes of our call to the company. He cleaned out 30 feet of our kitchen piping that had caused both sinks to back up and stop draining (okay, I put too much of the wrong stuff in the garbage disposal the night before). Problem solved in about an hour. Then I asked him to check the laundry room drain that had been intermittently slightly backing up. Again, problem solved! Reasonable price and half off the second repair. Good value! I learned a few valuable lessons about garbage disposals and pipes from John today. He's very knowledgeable and was a pleasure to talk to. Roto-Rooter is definitely our go-to when we have plumbing issues, or just for maintenance. Thanks!

Better service than Hero who I've always used. Hero said I needed a total pipe replacement &…read morerefused to thaw out the pipe. Roto thawed out the pipe. The work & technician were good. As for value, way to expensive. I will need a plumber to work on the bathroom sink. I may have to shop around because of the expensive cost.

We have had the Sewer Rat team out to our house before and were extremely pleased with the result…read more We especially appreciated their down to earth pricing and approach after having a "bigger name" plumber come out and quote us over $15k for redoing our entire system. Our annual main sewer line cleanout was $380 (a fraction of what we've had to pay for emergency services in the past, SUCH a deal) - we live in an area where our pipes are made of clay, so roots grow through the pipes and we need to get them cleared out regularly. We are going through a lot right now - we have an infant, I am postpartum, and our house is a mess right now, but the technician took it in stride and even talked with us about their kids. I appreciate the kindness and professionalism from their team and would wholeheartedly recommend this company to anyone in need of their services.

Office: friendly and efficient Technician : Michael -…read morefriendly, organized, cognizant of wearing appropriate gear for entering the home with our floors utilizing shoe protectors etc Used Ron for every drain issue I've had since owning my home for 10years

I am incredibly pleased with the service from John's. Francisco came on a Friday afternoon to…read moreunclog our sewer drain and he saved our day! The job was done in a couple hours. Thank you for the great service!

Couldn't be more pleased with the service from John's! Had a backed up sewer drain on a Sunday…read moreafternoon and they were on it in about an hour after calling! Service could not have been more professional and Francisco did an incredible job! Thank you for the tremendous service and we will definitely spread the word!