Cancel

    Open app

    Search

    Ascend Realty & Property Management

    3.7 (14 reviews)
    Closed Closed

    Request a consultation

    You can now request a consultation from this business directly from Yelp

    Services - Ascend Realty & Property Management

    Property management

    Buyer's agent

    Listing agent

    Ascend Realty & Property Management Photos

    You might also consider

    More like Ascend Realty & Property Management

    Recommended Reviews - Ascend Realty & Property Management

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Hollie B.

    Hollie B.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Shru N.
    10
    21
    0

    6 years ago

    Business owner information

    Photo of Hollie B.

    Hollie B.

    Helpful 3
    Thanks 2
    Love this 1
    Oh no 0

    7 years ago

    Business owner information

    Photo of Hollie B.

    Hollie B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Hollie B.

    Hollie B.

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Hollie B.

    Hollie B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Hollie B.

    Hollie B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Emma F.
    89
    56
    0

    8 years ago

    Business owner information

    Photo of Hollie B.

    Hollie B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of M R.
    0
    1
    0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Hollie B.

    Hollie B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Hollie B.

    Hollie B.

    Helpful 6
    Thanks 2
    Love this 1
    Oh no 0
    Photo of Sg S.
    0
    36
    22

    9 years ago

    Business owner information

    Photo of Hollie B.

    Hollie B.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Business owner information

    Photo of Hollie B.

    Hollie B.

    Helpful 4
    Thanks 1
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Hollie B.

    Hollie B.

    We feel so greatly appreciative to receive this honest review!

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    Ask the Community - Ascend Realty & Property Management

    You might also consider

    Verify this business for free

    People searched for Real Estate Services 2,904 times last month within 15 miles of this business.

    Verify this business

    Spear Northwest - Luxury Kitchens
For More Details Visit www.SpearNorthwestProperty.com

    Spear Northwest

    (4 reviews)

    As an investor, having the right property management partner makes all the difference -- and this…read moreteam is simply outstanding. My clients are always so relieved and thrilled to have a company that is reliable, quick to respond, and proactive in handling everything from tenant needs to property upkeep. Their communication is clear, their follow-through is consistent, and they truly treat each property as if it were their own. Having worked with many management companies over the years, I can honestly say this one sets the bar high. If you want peace of mind and professional service, look no further."

    It's unfortunate that I feel compelled to write a negative review for Spear, and I'm at a loss as…read moreto why they have a five star Google rating so far given the experience that my partner and I have had with them. Although I do see that there are a handful of reviews by family members in the mix. From start to finish of the application process it has been one of the worst home rental experiences for myself to date, which is saying something as I have lived in several states in the US and a couple of countries abroad. Apparently, the company is relying heavily on AI to do the job of human employees, which is a disservice to the homeowners as well as potential renters. Our experience started with an AI bot setting up a fake tour during the middle of the week. I received a text and an email confirmation for the property tour after negotiating a time over the phone with the bot. My partner and I then showed up at the appointed time to find that nobody was there to meet us. I called Spear and left a message asking if there was someone coming to the property. While doing so, the homeowner came home to find us waiting for a tour that he had no knowledge of. After an incredibly awkward initial interaction, the owner very graciously offered to tour us himself. At this point, staff from Spear did call to apologize, stating that the AI system was new. That was the only instance we  had a real time interaction with Spear staff when needed, but the error was already made. We actually ended up having a positive interaction with the homeowner despite the mix up, and we let him know that we would be putting in an application. He said he would put in a good word, and we said our goodbyes. That was the only bright spot in the process. My partner and I then put in our applications, and began to receive a series of auto-generated emails prompting us to nudge anyone who we would be relying on for information and references, sometimes multiple emails a day. After a few days we were told via these auto-generated emails that we were accepted (we had to enter a portal to open the acceptance letter). This notification came to us at the end of a particular day. The next day when opening the email, we saw that a deposit was posted as due the day before, even though we hadn't been told yet that we were accepted or how payment would need to be made. I called several times asking clarifying questions, and never received a live person, leaving voicemails each time. Desperate to talk to a real person before having to hand over thousands of dollars and having time to read the lease and ask relevant questions, I drove an hour round-trip on my lunch break to their "office". I found that their office address is nothing more than a mailbox at a circulation desk within a building.  On my way back to work that day, I did receive a phone call from a staff member who said that Mackenzi Spear was out of town and when he returned, he would address our questions. My partner also had questions, as this particular property had additional HOA rules and regulations that we needed to review, but were not provided. The process to get answers was laborious, and days would go by intermittently as we gained partial information from Mackenzi only via email, and never a personable phone call where we could have a normal conversation. I asked both in email and via text messages with staff for instructions on next steps in the process, but received no answers. We then received an ultimatum from Mackenzi to sign the lease or lose the house, before we had been supplied with all the information requested and reasonable time to review it so that we could make an informed decision. Unfortunately, Spear's ultimatum fell on a day when I was on a scheduled trip out of state (which I had told his staff I was making prior), and I was literally airborne when his imposed deadline passed. But ultimately, my partner and I were feeling like we dodged a bullet with this company. If this was how the application process went, we couldn't imagine that dealing with them for the duration of the lease would be any better. We were quite disappointed because we loved the property and felt the owner and ourselves deserved better. I cannot recommend.

    Valentino & Associates

    Valentino & Associates

    (3 reviews)

    Southwest Portland

    I don't normally write reviews, but I rented with this company and had the worst experience with…read morethem out of all the companies I've used. The management had unnecessary hoops to jump through to even move into the rental. They forced us to move in early than the expected date or else they'd give the rental to someone else, the rental itself was disgusting and dirty on move in day. There were dead bugs everywhere and even moss growing out of the window seals.. The property manager did not show any concern on this. And told us not to worry about the carpets as they were never replaced and already had stains (come to find out on move out date that they still charged us for carpets). The company then never got back to us when we had questions or concerns about the home throughout our rental period. Then moving out, they stacked unnecessary procedures on the move out process even though our move in on the home was disgusting. Now, they have not mailed our security deposit back within the legal 30 day period, nor did they give us any documentation on why they held the deposit. No calls or emails back despite our multiple attempts. This company is seriously the worst, I feel like we dealt with crooks.

    I agree with the previous review. Communication is hit and miss with them and they never answer…read moretheir phones and unable to leave a voicemail because it's always full. They also can't get their email correspondence correct confusing conversations that never happened.

    Next Level Decks and Exteriors - Trex Rocky harbor decking over looking Portland

    Next Level Decks and Exteriors

    (2 reviews)

    Southwest Portland

    Top-notch service! I couldn't be happier with the work these guys did! They care for their…read morecustomers' needs and keep you posted with every step! The price was very reasonable compared to other quotes, but that didn't play a part in my decision to have them do the work. Mike, Lloyd, Tristen, and the team made sure I was happy with every little detail in the project. In the Photos, the deck and cover turned out so beautiful. Highly recommended!

    Mike and the Next Level team did an exceptional job with our front railing!…read more It was a small residential project, and after meeting with 6 different companies, it was clear that Mike was the right combination of personable, professional, and value-based. His price was very competitive, and yet the quality of the work was top-notch. In fact, I came into the project with a pre-conceived plan, and Mike patiently helped me understand - through his expertise and simple explanation - why and how certain parts of my plan could be improved. In the end, he totally understood and executed the vision, and I honestly couldn't be happier with the final product. Furthermore, all of his team were fantastic: super nice and polite and funny guys, who did an impressive job of removing the existing railing and delicately minimizing any damage to the house and posts. Turns out they were drilling into a challenging slab of concrete, yet the craftsmanship was flawless. Not a single crack or misaligned joint! I HIGHLY RECOMMEND Next Level Decks and will certainly hire them again myself.

    iTrip

    iTrip

    (19 reviews)

    Southwest Portland

    COMPANY HAS A CHANCE TO IMPROVE THIS 1* RATING... We booked…read morean Airbnb that was managed by iTrip and prior to getting to the house everything seemed great. Their response time was good and they confirmed there would be a crib, a pack n play, and a high chair waiting for us. Fast forward to when we arrive at around 4pm. We look around and don't see any of the promised items. I call them and they direct me to look everywhere in all the closets, in a locked closet, etc., and ALL THREE items are nowhere to be found. We have 2 babies under 2, so you can see how much of an issue this would cause (also we would've just brought our own stuff if we needed to...). They say on the phone, oh wow that is not good and I see in our messages that we said all three items would be there, please let me "speak to senior management" and the "owner" and get back to you. Then they respond at around 530 with this long message basically saying "oh the items aren't there, and we should not have said they would be, and we'll look into this matter further and update you, yadda yadda yadda" I text them back immediately and tell them our babies go to sleep about 730 so please update us as soon as possible. We eat dinner, and at 7pm we have not heard from them and I call/text them, no reply until 715 saying "we have not received approval from the owner regarding the baby items, we may not have an update until tomorrow. we'll update asap" blah blah blah So obviously we need to go out and buy pack n plays for our kids now in a small town (Newberg, OR) and luckily buy literally the last pack n play available at the big box store I'm forgetting the name. They specifically say "If you need to purchase cribs for your children, please save the receipt and send it to us. We'll escalate it to our senior management team for reimbursement review". I respond, "no not review, you will reimburse and this is ridiculous." The next morning we get their auto AI "I hope your check in was smooth, first night restful, blah blah blah WE ALWAYS STRIVE TO PROVIDE A 5 STAR STAY EXPERIENCE FOR EVERY GUEST. ANYTHING LESS THAN 5 STAR AND WE FEEL AS IF WE FAILED. IF THERE IS ANYTHING THAT IS AN ISSUE OR THAT WE MIGHT BE ABLE TO TAKE CARE OF FOR YOU PLEASE DON'T HESITATE TO LET US KNOW. YOU CAN ALWAYS CALL OR TEXT DIRECTLY AT 503-230-0534" My response: "Still waiting on the promised items. But thanks for your AI morning message..." Back and forth for the weekend of them continuing to say they apologize and they will escalate to "senior management team" etc blah etc blah. I send them my receipt for $83 and request for partial reimbursement on the Airbnb due to not having appropriate sleeping arrangements as promised. They once again say thanks for sending over, we'll escalate to senior management team, blah blah blah. Our stay ended June 7th. June 10th They say they haven't forgotten about the reimbursement. they're waiting results of "the recent inspection of the home and once they have more info they'll coordinate. they appreciate patience, etc. I immediately respond "What do you mean "awaiting results of the inspection". How is that even related?" I then follow up with Hello? they don't respond. June 18th I realize they have not followed up via text/call/airbnb message. I ask "Hello I'm still waiting on my refund". June 22nd: "Hello? We need our refund please." They never respond. I text their number today June 26th "Hello? We are still waiting on our refund." "Wella, Vic, Chris, Charm, anybody please respond. You are ignoring us. We had to spend $85 and also expect a refund since our airbnb did not have TWO CRIBS that were promised." They finally respond... "Good morning, Upon your check out our team inspected and did not find the purchased items. The refund can only be applied if the items were left there. -Chris, iTrip Northwest" I respond basically: "you never said to leave the items. this is ridiculous." Call them, talk to Chris, he reviews things on his end over the phone and at one point laughs at how we got upset. Again, "he'll talk to sr mgmt". AWAITING RESOLUTION!!

    Do NOT stay with this company. I rented a room from them on the Oregon coast and arrived to a dirty…read moreand moldy room. Flooring in the bathroom was broken, hole in the doorway going outside. I immediately called them upon arriving to ask for a transfer, they informed me that they cannot transfer me nor refund my money. After going back and forth with customer service, I'm out $900 and still have to pay for another h Update* A manager reached out a week later, she offered to refund my entire amount, minus a cleaning fee. She was kind and understanding.

    Ascend Realty & Property Management - realestatesvcs - Updated July 2026

    Loading...
    Loading...
    Loading...