I recently had my funeral service held here for my son and everything from the reception to the…read morewarm welcome was nothing but exceptional. I had invited at least 45 people to attend the funeral, and for a large portion of the service, it went smoothly and as intended. It was only until my ex wife arrived that everything started to go downhill. Being the petty ex-partner she was, she came with hellfire and brimstone following behind her. As soon as she arrived, she began throwing accusations at me and my guests that my son was not dead, and instead, was claiming that we were holding her husband hostage within the coffin in the middle of the room. We all collectively laughed at her, brushing off her incoherent screeching as nothing more than delusion. When she began using the cake knife as a weapon, and the punch bowl ladle as a makeshift blunt object, the staff promptly called in their bouncer "Jaquan" to deal with the situation. Police were immediately called, and dragged the demented woman away from the premise. We soon all raised a toast to my son as he was lowered into his grave, ignoring the desperate and aggressive pounding coming from inside the coffin. Overall, I was very pleased with my time here at Hughes Funeral Home and Crematory, and would recommend their wonderful services for any untimely passing of any friend or family member you may have.

If I could give the zero stars I would. I unexpectedly lost my beloved husband July 23. He died…read moreof a head injury from a fall at home. He was sent to the coroner for autopsy. I was not allowed to see him at all. Finally he was released to the funeral home. We were planning to have have him cremated per his wishes. The people at the funeral home gave us an "appointment" that we could see his body. When my daughter and granddaughter, and I arrived, I was desperate to see him. I was told no, we had time do the paperwork first. She meant pay. She seemed to be intentionally stalling and dragging out the paperwork. I got very upset because all I could think about was telling my beloved husband goodbye and that I loved him one last time. She walked out and told me that she couldn't deal with me. Well, I'm sorry but the hurt feelings could have been avoided if she had just let us see him FIRST. Then, when the paperwork was finally finished, she told us we had 10 minutes. I told her that the man told us over the phone 15 to 20 minutes. It was for "ID only". She pushed a paper across the table and told me to look right there as she pointed, this is the policy. I just burst into tears. She led us back to the room where he lay and let us in. We stayed with him for a while, said our goodbyes and then we left. Losing your mate if 36 years, unexpectedly, to a horrible accident, and having him taken away to the coroner is awful enough but to be treated like we were at this funeral home, no compassion at all for the newly widowed wife or family. I wish we had never even heard the name Hughes funeral home. I strongly recommend people, that you start planning now and avoid this funeral home. My husband and I were new to the area and had no idea. When you are in a business where people are devastated by the loss of a loved one, you dont add to the pain which these people did.

dawned on me about three days into hospice what the outcome would be and although i had counselled…read morethousands on the same thing had no idea what to do when i found my family member not alive anymore. called Todd and a few others to get prices and details on what service i would need to purchase. Todd came in with the best price but also told me how to save even more, had to do a lot of the leg work myself but that was part of the goal. he enabled my mother to have a dignified transition without a lot of the added-on costs of unneeded services. todd was at least 40% cheaper in initial package costs, he was compassionate and when i needed him he was there for me and my family member.

I wouldn't use this service again if my cat died. My mother died in June and was cremated. My…read morefather passed in Aug. and was buried at the National Cemetary in Spanish Fort. On the day of my dad's burial, I asked if Todd had put my mom's remains in the casket with my dad. He told me he didn't have my mom's remains. After talking to my brother, he told me he had handed her remains to Todd personally. I told Todd this and he wanted my brother to look in his car to see if they were still there. I told him NO he had them. He then looked again and discovered they were in a Cabinet, that his wife had put them in there by mistake. Then he messed up the address for my dad's death certificate and it took 8 weeks to get. My brother set up an appointment with him to pick up the certificates after Todd had supposedly fixed the problem. When my brother arrived at Todd's office, Todd was late and asked my brother "Can I help you?", to which my brother said, "I talked to you on the phone and made an appointment to pick up my father's death certificates 15 mins ago". Todd did NOT have the certificates and my brother had to go to the health department office and get the situation straightened out himself. Needless to say an all-around bad experience with Todd Cason.

This past weekend my father in law was memorialized at Lovetts Chapel. Their staff was incredible…read more They worked with us and was very kind and understanding. After reading their history I was very impressed. Excellent Customer Service and reasonably priced! I recommend!

Would like to thank Lovetts for help with planning my sister home going for their kindness,…read moreprofessionally help also this not the first time they helped my family years ago I highly recommend Lovetts .Valeria Brown,Thanks you!!!!

Very well kept. My PawPaw and Nee Naw are buried here. I've been to several memorial services here…read moreand they are always very nice. Not much to say about a cemetery.

Professionally the cemetery services were well done. Grave, setting the area up for the grave side…read moreservice, selection and arrangements of the marker etc. explaining the various details expenses etc. all very proper. The problem is the funeral home is a separate business from the cemetery so it is difficult to figure out the validity of charges. The total charges for my mom's funeral totaled over $17,000 well over the national average. But, since the cemetery is a not for profit I can only assume the funeral home charges of over $10,500 were excessive. My recommendation is get the general price list from different funeral homes prior to the individual's demise and make a selection. Getting a case of sticker shock while your grieving makes the process even more difficult than it should be. I do know funerary merchandise and services have a high profit margin that I can't find information on. Good luck with your funeral and understand that the funeral industry will charge what ever the market will bear and regulatory oversight is concerned with billing practices, transport, disposition and handling of the remains not with profit margins.

Quite recently, my dear cousin passed away at the young age of 34 after a heroic battle with…read morecancer. I was so numb at the time that I barely recall my observations of the Norris Funeral Home as I attended her funeral. The facility, although not new, was very well cared for and the funeral directors were all very professional. They treated my cousin and our family with dignity and respect, and between the three funeral directors, they have decades of funeral and death care experience.

Be careful ordering flowers on their web site, they display one price and when you choose an…read morearrangement they offer "good, better, best" where the best is 25% more expensive than what you chose. During checkout you'll be charged a $20 service fee as well. Caveat emptor! (Buyer beware).

Cemetery circa 1848-present. I have no family buried here, but it is an interesting & historical…read moreplace with many notable people buried here.

We buried my uncle this week. Gary Simms and Jessie were very professional and considerate. They…read moremade this hard time easy to get through and were willing to go way beyond than they needed too. The service was very beautiful and we couldn't have done it without them.

I give Absolutely NO rating this place is HORRIBLE. No care in the world of loss of loved one or…read moreconsideration towards communication with regards to families loss. Unexpected Disappointment in demeanor of the handling of the entire families wishes and they went with what they thought should happen. COVID RUINED this company financially and personally.

Lost my Mom and Dad in a 9 month period. Used Ascension for both. I highly recommend them. They…read morewere all very professional and kind.

Robert thank you for everything. You and your staff were amazing to my family. Your…read moreprofessionalism and compassion was amazing. My family and I will never forget it. Thank you for everything. Sincerely, The Crabtree and Harvey families